Trusted Agent profile
★★★★★
75 reviews across 2 platforms
London Road, Kirton, PE20 1JA
Ashwood Homes's Kirton office at London Road is rated 4.3 out of 5 across 75 reviews on two platforms, including 3 Google reviews rated 4.3.
Every review we hold for the Kirton office, from every platform, shown as written. First names only.
5/5
TrustpilotI have lived in my home since October…
I have lived in my home since October 23 , I love it and it is value for money. I have just had my 6 month snag list completed by Adolpho who is such a lovely man and takes pride in his work so well done ashwood homes, and thank you to customer service.
5/5
TrustpilotExcellent job Adolfo was very…
Excellent job Adolfo was very professional. Friendly and did a fab job
5/5
TrustpilotCannot fault our lovely first home.
Cannot fault our lovely first home.Sales team were knowledgeable, friendly and customer service/aftercare was second to none. I would recommend them to anyone.Pleased to see the new estate coming along nicely!
Great to hear our staff exceeded your expectations. Wishing you happiness in your new home.
1/5
TrustpilotStarted off all good
Started off all good , we bought many of the extras was offered the built in wardrobe and then that’s where the problem started we paid 800 pounds and asked it to be flush to the wall but was told oh no ,the line on the drawings meant it couldn’t be flush ,only to find out when being plastered we could have had it flush , the sales girl never mentioned this once that we could have had that after all ,the wardrobe looks stupid and now they want us pay another 700 to put there incompetence and lack of training from staff on what they offer to have it how we wanted and asked in the first place not impressed , and not impressed with ashwood homes never again such a shame
1/5
TrustpilotStarted off all good
Started off all good , we bought many of the extras was offered the built in wardrobe and then that’s where the problem started we paid 800 pounds and asked it to be flush to the wall but was told oh no ,the line on the drawings meant it couldn’t be flush ,only to find out when being plastered we could have had it flush , the sales girl never mentioned this once that we could have had that after all ,the wardrobe looks stupid and now they want us pay another 700 to put there incompetence and lack of training from staff on what they offer to have it how we wanted and asked in the first place not impressed , and not impressed with ashwood homes never again such a shame
5/5
TrustpilotBought in Kirton 8 months ago sales…
Bought in Kirton 8 months ago sales team nothing was too much trouble always email updates everything went really smoothly Ben the site foreman dealt with any iissues promptly nothing major occurred Minor snagging list at 6 months was dealt with by Gavin meticulously.Two other members of our family have bought Ashwood homes we wouldn’t hesitate to recommend them first class
1/5
TrustpilotAvoid.
We moved into our property in 2018.Where do I begin? The longest battle of our lives to resolve the flooding outside our property due to the swales not working effectively to drain. Water would cover our front garden. It took a lengthy 2 years for anything to be done about it with constant calls to customer service who would tell you they would chase it and call you back - lies! All 2 bathrooms and downstairs toilet were siliconed horrifically. My partner had to do it all again himself. Carpets and laminate floor fitted poorly, once again my partner had to fit those. The finish of the house was terrible. They used a caravan equivalent induction hob which will not heat 4 pans. We had issues with the water draining in the property and again they tried to tell us this was an external problem which we would need to sort. We got a plumber in who said it was the air flow valve which then their team came to change. Very poor experience and we are now moving. Avoid.
5/5
TrustpilotKingsgate mews
A few teething problems when we first got the keys to our lovely home, but to be expected for a new build and now all resolved! Any other issues and snagging since has been professionally completed with care and attention by ether Gavin or Adolfo!
1/5
TrustpilotNot acceptable!
Ashwood Homes told us 3 months ago our garden would be stone picked. Normally im not one to complain and i dont mind small stones but for my partners daughter find things like glass in there is not acceptable! (the piles of brick and slate are what me and my partner have had to do) Workers may be careless but seriously put it in a bloody bin! A cracked window for 3 months and still no update, poor paintwork and rushed finishings!Considering this was supposed to be our first new dream home together it has been a complete nightmare and the opposite of what they sold to us. To add funnily enough now its almost impossible to get a response from someone regarding these issues! Absolute shoddy work and wouldn’t recommend anyone to bother buying a home from them!
5/5
TrustpilotWe could not be happier with Ashwood Homes!
We could not be happier with our home and how well Ashwood have looked after us!
This is great to hear. We wish you many years of happiness in your new home, thank you for taking the time to send us some feedback.
5/5
TrustpilotRecently I moved into a Ashwood home
Recently I moved into a Ashwood home, we love out new build home, all members of staff we have dealt with are a credit to Ashwood homes. The quality of the build is to a very high standard and I certainly would recommend them.
1/5
TrustpilotBe Warned.
Think twice before buying an executive home from Ashwood homes.
5/5
TrustpilotAdolfo arrived on time and completed…
Adolfo arrived on time and completed the work to an extremely high standard. He is always polite and helpful and a good honest man who is a credit to Ashwood Homes.
4/5
TrustpilotOverall generally good service
Overall generally good service, some things have taken a while to get sorted with other teams. But the maintenance team I cannot fault! Very thorough and ensures everything is perfect before leaving, he even cleans the area properly. Very good.
5/5
TrustpilotTrevor,Frogmore Road
Adolpho,arrived on time and got straight to work,he was very professional.We are very pleased with the house overall any problems are sorted promptly
5/5
TrustpilotExcellent
Snagging list sorted really quickly and professionally. Excellent customer service. The gentleman who came round was brilliant!
2/5
TrustpilotHmmm not the standard you would have…
Hmmm not the standard you would have expected from a new home ie the finish and rushed areas that were evident ie wet paint etcI could say so much more and it would be truthful certainly but my moving in experience was ruined by the already mentioned points and the constant upheaval afterwards
5/5
TrustpilotGarage
Gavin came today to fit a threshold strip in the garage he was polite and professional and done a super job
5/5
TrustpilotEveryone from start to finish
Everyone from start to finish, including sorting minor snagging really helpful and efficient.
5/5
TrustpilotGav repair man,Richard plumber and Ed…
Gav repair man,Richard plumber and Ed from kitchen repair spot on service friendly nothing to much trouble
1/5
TrustpilotFlooring not fitted correctly
Flooring not fitted correctly, loose carpet, lino with tears in, overall bad job all round. On returning to rectify they did one job which is now worse and refusing to do the other which they promised they would on three occasions.Bad workmanship, terrible customer service and overall shocking experience.Stay away.
5/5
Trustpilot6m Remedial appointment today
6m Remedial appointment today.
5/5
TrustpilotExcellent customer service as always
5/5
TrustpilotThe whole process has been Above and Beyond
What an incredibly professional and helpful team, to match the fantastic superior homes they are building.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ashwood Homes's Kirton office has 75 reviews across two platforms: 3 on Google, 72 on Trustpilot (across the whole business).
Ashwood Homes Kirton is rated 4.3 out of 5 across all 75 reviews, and 4.3 out of 5 on Google from 3 reviews.
Ashwood Homes Kirton, London Road, Kirton, PE20 1JA.
