4/5
Office staff were helpful and courteous. Although the renting process could be made more transparent.
Agent replied · 10 November 2024
Thank you Soumyadeep for your kind review and we will pass on your thoughts to our Rental Team.
Trusted Agent profile · Kirklees
★★★★★
332 reviews across 1 platform
53 Northgate, Cleckheaton, Yorkshire, Kirklees, BD19 3HH
Robert Watts's office in Kirklees, at 53 Northgate, is rated 4.6 out of 5 across 332 reviews on 1 platform, including 332 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Robert Watts won in 2026.
The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Kirklees office, from every platform, shown as written. First names only.
4/5
Office staff were helpful and courteous. Although the renting process could be made more transparent.
Thank you Soumyadeep for your kind review and we will pass on your thoughts to our Rental Team.
5/5
The staff at Robert Watts cleckheaton were really supportive when we were buying our property. They kept us in the loop and were happy to answer all of our questions.
Thank you Natalie as its always nice to get a great review from a buyer as well. Good luck in your new home.
5/5
Excellent service and very quick to respond to queries. All in all a perfect sale!
Thank you Aimee this is very much appreciated and what a super, concise review.
5/5
The Robert Watts team were great from start to completion, always kept me informed of what was happening and where we were at with the sale of the house. I would highly recommend Robert Watts to anyone looking for a good estate agent.PositiveResponsiveness, Professionalism
Thanks Gaynor we really appreciate your great review
5/5
The best estate agent in the area. They are knowledable, friendly and efficient.
Wow what a great review, thank you Helen it’s much appreciated.
5/5
Didn’t really have an awful lot to do with Robert Watts but they seemed very friendly, helpful, supportive and did what they said they’d do ! Felt they were a firm I could trust !
Thanks Mike - we’re so glad it all went well and it means a lot that you felt you could trust us.
1/5
I find the staff very rude when speaking to to customers. Customer services goes a long way but in this case its non existence. I'm a recruiter so I undestand how working well with people goes a long way and Robert Watts could learn from some customer service training.
Jack , obviously concerned to read this review, was it lettings or sales you were dealing with?
5/5
I have dealt with the Cleckheaton and Birkenshaw offices and staff at both are very professional and friendly. My recent purchase was not a straightforward one but all the staff , Nicky in particular, were patient and knowledgeable. Would absolutely use them again and recommend them to others.
Thanks Julia, we really appreciate your comments and we will let all the staff including Nicky know. Enjoy your new home.
5/5
We purchased a property through Robert Watts and was really impressed with their service. They kept in regular contact throughout the process to make sure everything was moving along smoothly. I would highly recommend and will definitely be using them in future
Great review Jodie many thanks and it’s always nice to get feedback from buyers aswell as sellers.
1/5
I rented a property for over 8 years, which was left in immaculate condition on the 24th July 2019. Passed all the checks no problem. But I have not received my bond due to Robert Watts not being able to determine that no rent is owed, because they have changed their systems 3 times according to Hillary the manager. We provided evidence of payment on the 12th August. Hillary advised us that they would need to check with the accountants. I have called a number of times and its always the same answer the accounts are still checking it. As it stands I am still waiting for clarification, with no clear date given. I have now had confirmation that my bond will be released in 5 days time from DPS and an apology from Hillary for the time it took for the accounts to verify my payments. October the 4th.
5/5
A great service, always there to help and give advice, the office team are proactive in reaching out to find potential buyers. Can't thank them enough, property sold and even helped in conveyancing which was much cheaper than the ones we had asked. Thank you and best wishes
Ian many thanks for your kind review and glad you were happy with the full service.
5/5
I sold me house with Robert Watts and they were fantastic. Supported us through the whole the process. We are really happy with them.
Thank you James, what a great review and glad we could help.
5/5
Really happy with the service provided during my house sale. Friendly, accommodating and efficient staff, useful app to track progress.
2/5
Couldn't find what I was looking for. My niece lives round the corner from a similar house you have board for sale on. I couldn't find it on your web site Pyenot gdns.
Sorry Peter we don't understand your review can you elaborate please.
5/5
Great team who I have rented from for 17+ years. Efficient, professional service. Would highly recommend.
Thank you Helen we really appreciate your comments and we are delighted you are still happy with our service after all those years.
5/5
A smooth, trouble free transaction with my house purchase with Robert Watts, kept me well informed of any events during the transaction! Would reccomend to anyone!!!!
Thank you James that’s great to hear you were so happy with our service through the purchase. Enjoy your new home.
5/5
Robert watts is very good estate agency. It's staff members are very nice and they deal with very quite manner and effectively.
Thank you Harleen we really appreciate you posting this lovely review.
5/5
Absolutely brilliant service. All the girls in the office are lovely. Keep you up to date and are always friendly. Thank you for the card girls sent a lovely card to welcome us to our new home.
Thanks Joanne glad we could be if assistance and enjoy your new home.
5/5
Excellent service from start to finish. I would highly recommend them. They kept us up to date with everything 10/10
Thank you Mags - what a great review and we’re so glad you were happy with our service.
5/5
Robert Watts are a very friendly and professional team. Our home was advertised positively, the advice given was honest and helpful and they secured a quick sale. They have excellent local knowledge and are always willing to help their clients. Can't recommend them enough!
You can't say fairer than that, Lindsey, thank you - really appreciate your great review. Good luck.
5/5
Absolutely thrilled with our experience of working with Robert Watts. From the beginning all the staff were professional, attentive and beyond helpful. Cannot recommend highly enough!
Many thanks for this Sarah and we're so thrilled you were happy with our service.
5/5
Delighted with the whole package from Robert Watts.Good advice, prompt and great communications, value. Willing to go the extra mile and I have no doubts in recommending them. Thank you.
Many thanks Philip for submitting this super review and glad we could help
5/5
I recently bought my bungalow through Robert Watts and received an excellent service. Any questions I had were speedily answered and they made the moving experience less stressful. Thank you
Thank you Diane this is very much appreciated. Good luck in your new home.
5/5
I would recommend Robert Watts to anyone choosing to put their house on the market. I found them to have provide a very professional service and cannot fault anything regarding our house transaction.PositiveResponsiveness, Quality, Professionalism
Thank you Ian and we appreciate your kind words.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robert Watts's Kirklees office has 332 reviews across 1 platform: 332 on Google.
Robert Watts Kirklees is rated 4.6 out of 5 across all 332 reviews, and 4.6 out of 5 on Google from 332 reviews.
Yes. In The Trusted Agent 2026 awards: Robert Watts, Kirklees won Trusted Agent; Robert Watts, Bradford won Gold.
Robert Watts Kirklees, 53 Northgate, Cleckheaton, Yorkshire, Kirklees, BD19 3HH.