Every review we hold for the Kirkcaldy office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBelvoir were fantastic managed to get me into the property fast, Hazel was fast and efficient with answering emails regarding a few issues in the 6 months of being a tenant. It’s just unfortunate that Belvoir didn't have any suitable accommodation available when I needed to find somewhere else or would have been happy to just stay within Belvoir. Visited the office to physically inform Hazel of incoming communication regarding a reference for a property I liked. Unfortunately Hazel wasn't in but Tracey dealt with the referencing immediately there and then when I managed to change the contact details.
Dean · 4 February 2025
Agent replied · 10 March 2025
Thankyou Dean for your kind review, we wish you all the very best for the future 👍 …
★★★★★ 5/5
GoogleCan't thank the team at Kirkcaldy enough for their assistance in getting me and my daughter into a beautiful little house, we dealt with Jemma who was extremely pleasant and nothing was ever an issue even after many phone calls and emails from myself lol! Viewed the property last week and got the keys this week. 100% would recommend over and over.
Thanks again guys
Melissa · 4 July 2025
Agent replied · 5 July 2025
Thank you so much for your kind words! It was an absolute pleasure helping you and your daughter find your new home. We are so pleased to hear everything went smoothly.
Wishing you lots of happiness in your lovely new house. Don’t hesitate to get in touch if there’s anything else we can help you with. ❤️
★★★★★ 5/5
GoogleI recently bought a property in Kirkcaldy to let out to a specific tenant who was in crisis and needed the rental agreement turned around very quickly. Tracey at Belvoir was straight on it and worked through the details with myself and the tenant, quickly, professionally and knowledgeably. Quick response time on all matters, sensible advice and a kind and friendly manner throughout. Would thoroughly recommend and feel Tracey and Hazel provide a top quality rental service in the Kirkcaldy area.
Madeline · 1 December 2024
Agent replied · 31 December 2024
Hi Madeline, delighted to hear that you are happy with the service we have provided, thankyou very much for your lovely review and look forward to working with you ❤️
★★★★★ 5/5
GoogleAs a contractor, working with this lettings company has been an absolute pleasure. From day one, their communication has been flawless, and they consistently provide clear instructions and timely access to properties. The team are incredibly professional and friendly, and they ensure every detail is taken care of. On top of that, payments are always on time, which makes a big difference. I look forward to many more successful projects with them! Furthermore any conversations I’ve had with tenants and landlords/landladies have always been positive towards the company and all staff members.
Jason · 10 April 2026
Agent replied · 10 October 2026
Hi Jason, thank you for such a thoughtful review, it genuinely means a lot to the whole team. We’re really pleased to hear that you’ve had such a positive experience working with us, and that our communication and organisation have made a difference. We truly value the relationship we’ve built with you and look forward to many more projects together. Tracey 😍
★★★★★ 5/5
GoogleThanks to Tracey and team for working with myself and business partner as investors in the area to secure a solid deal and property in Kirkcaldy. Keep up the fantastic team work and communication. Recommend the team to all.
ANDREW · 10 February 2026
Agent replied · 10 October 2026
Hi Andrew, many thanks for the great feedback. Tracey and the team loved working with you, and we’re glad we could help secure a solid deal in Kirkcaldy. Your recommendation is truly appreciated. 🏠 …
★★★★★ 5/5
GoogleTracey and the team here are absolutely amazing! We were able to view a few properties and had all of our questions answered with the most wonderful service and care. The team were always available for us and it was such a positive experience from start to finish. I'd definitely recommend them to anyone. Thanks again!!
Dominique · 4 September 2025
Agent replied · 6 September 2025
Thank you so much for your amazing feedback! Tracey and the team are thrilled to hear your kind words. We're so glad you had such a positive experience and felt supported throughout the process, that’s exactly what we aim for. It means a lot that you’d recommend us, and we truly appreciate you taking the time to share your experience. Thanks again, and all the best in your new home! ❤️
★★★★★ 5/5
GoogleExcellent customer service. Tracey and her team go above and beyond to make the process as seamless as possible.
Nikki · 10 July 2026
Agent replied · 10 October 2026
Hi Nikki, thank you so much for your kind feedback. We're delighted to hear you had such a positive experience. It was a pleasure supporting you, and we really appreciate your lovely comments. ❤️
★★★★★ 5/5
GoogleAfter an issue involving a leak in our ceiling, Tracey from Belvoir was incredibly helpful and dealt with our situation brilliantly and was very understanding. I visited the Kirkcaldy office in person to discuss the issues and she was very informative and made all the necessary calls and arrangements whilst I was with her. This wasn't one of those scenarios where you are just told the issue will be dealt with but are unsure what's actually going on behind the scenes. I witnessed all the communications and they were spot on. Friendly, quick, great communication and all round good service. I would highly recommend. Thanks again Tracey!
Jack · 2 September 2024
Agent replied · 31 December 2024
Hi Jack, thankyou very much for your kind words, much appreciated, we are always here to help ❤️
★★★★★ 5/5
GoogleTracey was extremely helpful throughout the sales process. Tracey and her staff were always very friendly over the phone and I always got a quick answer to any questions I had. They made the whole process much more stress free.
Lewis · 24 November 2025
Agent replied · 27 November 2025
Hi Lewis, thank you so much for your wonderful feedback! We’re delighted to hear that Tracey and the team were able to make your sales process smooth and stress-free. We truly appreciate you taking the time to share your experience and are always here if you need anything in the future 👍 …
★★★★★ 5/5
GoogleTracey at Belvoir Kirkcaldy is brilliant! She's friendly, knowledgeable and proactive. She’s flexible with viewings and and always focused on getting deals done quickly and smoothly. Excellent service for both investors & residential buyers!
Ryan · 10 January 2026
Agent replied · 10 October 2026
Hi Ryan, thank you so much for your kind words. I am delighted to hear this feedback. We’re proud of the friendly, proactive service myself and my team provides and we’re glad your experience with Belvoir Kirkcaldy was such a positive one. We really appreciate your recommendation. 🏠 …
★★★★★ 5/5
GoogleI recently popped into Belvoir Lettings in Kirkcaldy to register myself as a tenant as I am relocating from England in the summer. Tracey was so helpful in making me feel welcomed and gave me lots of practical and honest advice about what I could do to secure a tenancy in Kirkcaldy. In what can be a stressful time I now feel like Tracey has already supported me in my new adventure and I'm very hopeful in securing my new home with Belvoir. I honestly can't thank her enough and would recommend anyone looking to rent in Kirkcaldy to contact her.
Cydney · 5 April 2024
Agent replied · 31 December 2024
Hi Cydney, thank you for the positive feedback, and we hope to help you find a new home soon!
★★★★★ 5/5
GoogleMy daughter recently moved into her new flat in Kirkcaldy and Tracey who was dealing with my daughter and myself from the Kirkcaldy branch was nothing short of amazing. Helpful doesn’t even cover it. Very knowledgeable, extremely professional and beautiful friendly manner made such a big step for my daughter 💯 easier and less stressful. Tracey was both beautiful inside and out and we can’t thank her enough for all she done assisting my daughter with her move xx
Lisa Ferguson
Lisa · 5 April 2024
Agent replied · 31 December 2024
Thank you so much Lisa, this means a lot, and we are so happy to have helped your daughter with her first home. Looking forward to being there if she needs us ❤️
★★★★★ 5/5
GoogleTracey (and Darci!) was so unbelievably helpful and kind, this was the first time I’ve ever sold a property and she didn’t make me feel stupid or silly for asking so many questions, which I really appreciate. It really felt like Tracey wanted the best for the property just as much as I did, and the best price for me as the seller. Honestly cant say enough positive things about the experience with Belvoir and Tracey, really really recommend using them especially as a first time seller!
Abbie · 13 December 2025
Agent replied · 13 December 2025
Hi Abbie, thank you so much for your wonderful review! We’re thrilled to hear that Tracey and Darci were able to make your first selling experience feel comfortable and supported. We know how many questions come with selling a property for the first time, so we’re glad Tracey could guide you through everything with kindness and care. We truly appreciate your recommendation and are delighted that you had such a positive experience with Belvoir. ❤️
★★★★★ 5/5
GoogleJemma was amazing throughout even waited later for me as I was running late couldn’t
Ask for a better service, communication was amazing throughout. Between Jemma and Tracey we couldn’t be happier with the house and service received. Thank you guys for making a stressful situation as easy as possible.
Louie · 6 June 2025
Agent replied · 6 July 2025
Hi Louie, thank you so much for your lovely feedback! We're so glad to hear you had such a positive experience. Myself and Jemma are thrilled to know our support made things easier for you during what can often be a stressful time. We really appreciate your kind words, and we're delighted you’re happy with your new home. Wishing you all the best as you settle in!
★★★★★ 5/5
GoogleTracey, Jemma and the team have been fantastic, very helpful, friendly, professional and offer a great service for all letting queries and support over the years.
Would highly recommend them.
Scott · 20 December 2025
Agent replied · 10 October 2026
Hi Scott, thank you so much for your kind words and recommendation. We’re delighted to hear that Tracey, Jemma and the team have been able to support you so well over the years. Your feedback really means a lot to us. ❤️
★★★★★ 1/5
GoogleAnother company abusing paying tenants.
I left this flat cleaner than I found it, and it was agreed by safetydepositscotland that i was left in a cleaner state but still Belvior managed to squeeze £70 out of me for a professional deep clean.....
They will try to take away your deposit for leaving a hair in the bathroom and fragments of fluff on the floor.
Meanwhile they will happily let you move into the flat containing mold, just look at the pictures.
Furthermore the agent Skylar confirmed on phone that there was no problems with the flat and only minior cleaning needed done and I would get my deposit back soon.
I spent hours cleaning before moving out, would of lost all my deposit if i left it as "clean" as they had it when moving in.
Be aware and get as many pictures and evidence and email transcipts as you can. They will try to take your money regardless.
Blair · 21 October 2025
Agent replied · 20 December 2025
Hi Blair, on checking all our records I note that you have never been a tenant with Belvoir Kirkcaldy so apologies that I cannot help, if you can please report this to the relevant Belvoir branch if you have not already done so.
I wish you well for the future.
Many Thanks
Tracey Allan
Branch Manager Belvoir Kirkcaldy
★★★★★ 5/5
GoogleExcellent service from Tracey and her team at Belvoir in Kirkcaldy. Highly recommended, thank you
Clark · 10 March 2026
Agent replied · 10 October 2026
Hi Clark, thank you for the lovely review, myself and the team at Belvoir Kirkcaldy are really grateful for your kind words. We're so pleased you had a positive experience with us and truly appreciate your recommendation. Thanks again, Tracey 😍 …
★★★★★ 5/5
GoogleDealing with Belvoir in Kirkcaldy was an absolute pleasure.Flat sold very quickly! Luka was first class and very professional.I also can’t thank the girls in the office enough,especially Tracy! What a genuinely nice girl.
James · 11 September 2025
Agent replied · 13 September 2025
Hi James, thank you so much for your kind words! We're thrilled to hear that your experience with Belvoir Kirkcaldy was such a positive one. Luca will be delighted to know his professionalism made a difference, and Tracey (along with the rest of the team) will be so pleased to be recognised. It was an absolute pleasure working with you, and we're so glad the flat sold quickly. All the very best for the future! 👍
★★★★★ 5/5
GoogleJust like to say a huge thank you to Tracy at Delvoir helping get the perfect tenant for my mums house. Once she took over the case, everything went smoothly and we had a tenant within a few weeks, she kept in touch by phone, I think just a great personal touch as everything seems to be by email now!
Many thanks Tracy, I will definitely recommend your service.
Lorraine · 5 May 2024
Agent replied · 31 December 2024
Thankyou so much for the lovely review Lorraine, I am delighted that we found the perfect tenant for your mums house ❤️
★★★★★ 5/5
GoogleFabulous letting agents!! Tracey and Hazel are wonderful!! Very quick responses to viewings and any questions. Our application was processed and we had our new keys less than a week after viewing the property! Everything is so organised and the girls are great! We received lovely moving in boxes when we picked up our keys! Honestly highly recommend using Belvoir!
Tanyamarie · 2 October 2024
Agent replied · 31 December 2024
Hi Tanyamarie, thankyou for your lovely review, we wish you well in your new home, we are always here to help ❤️
★★★★★ 5/5
GoogleGreat service form Tracey and the team x
Raman · 10 April 2026
Agent replied · 10 October 2026
Hi Raman, thank you so much for the 5-star rating and kind words! We really appreciate your support. 😍 …
★★★★★ 5/5
GoogleGreat experience from start to finish! Tracey and the team were amazing. Very pleasant and approachable, incredibly professional, quick in getting things done and easy to work with. Always had smooth communications with them and always got an outstanding service.
Irene · 22 May 2025
Agent replied · 6 July 2025
Thank you for your fantastic feedback! We're so pleased to hear you had such a great experience from start to finish. Tracey and her team are thrilled to know their efforts made things smooth and straightforward for you. We really appreciate your kind words and are glad we could provide the level of service you deserved!❤️
★★★★★ 5/5
GoogleThe team at belvoir Kirkaldy are amazing from finding the right property up to going above and beyond to support tenants in every way. I couldn’t be more grateful to the team that consistently make every effort to make you feel very well looked after!
Paula · 10 June 2026
Agent replied · 10 October 2026
Hi Paula, thank you for your amazing feedback! We’re so pleased you felt supported and well looked after by the team at Belvoir. Your kind words mean a great deal to us. ❤️
★★★★★ 5/5
GoogleExcellent, prompt and supportive service from staff (particularly Tracey the branch manager). Property was of a high standard and the only issue I had was quickly addressed. Would definitely use them again.
Grant · 7 August 2025
Agent replied · 9 October 2025
Hi Grant, thank you so much for your kind words! We're delighted to hear you were happy with the service you received. We're also glad the property met your expectations and that any issues were swiftly resolved. 🏠 …
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