Trusted Agent profile · Kingston upon Thames

Winkworth Surbiton reviews in Kingston upon Thames

4.7

★★★★★ Excellent

364 reviews across 2 platforms

26 Brighton Rd, Surbiton, KT6 5PQ, Kingston upon Thames, KT6 5PQ

Winkworth's office in Kingston upon Thames, at 26 Brighton Rd, is rated 4.7 out of 5 across 364 reviews on two platforms, including 213 Google reviews rated 4.9.

Google logo

4.9 / 5

213

Reviews on Google

This office

Trustpilot logo

151

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.

5/5

Google

Thank you to the Winkworth team and in particular Ben who worked so hard to get the house sale to completion. Very professional and helpful.

Juliet · 17 December 2023

5/5

Google

These guys are great! Particularly Debbie. She was our saviour before, during and after the process of buying our dream home. I'd highly recommend these guys!

Sanj · 12 November 2023

1/5

Google

Very unprofessional, I scheduled for a viewing last Sat, they cancelled the viewing just 15 minutes before the scheduled time, the reason is they can’t access to the flat. I rescheduled for next Saturday and the same issue happens again. Really Ridiculous. I wasted my 6 hours of travelling time during this 2 of Saturday!

Krissy · 22 October 2024

5/5

Google

Winkworth Surbiton have been very professional and helpful. We highly recommend working with Debbie who caught onto our needs responsively. She has been very friendly, attentive, and as helpful as she could in terms of coordinating with vendor and checking in on solicitors progress. She pro-actively advocated for us along the way to land our new home. As a first time buyer, we are very pleased with the professional services from Winkworth Surbiton.

Marble · 12 November 2023

5/5

Google

Ben ,ryan and debbie all are friendly ,knowledgeable and worked really hard to push our sale through . Definitely the best agent to use .

Melanie · 10 October 2025

1/5

Trustpilot

I left a positive review for a Finnish…

I left a positive review for a Finnish insurance company, and it was later removed by Trustpilot.

Aleksei · 23 December 2025

5/5

Google

Those elements of the process that were under the control of Winkworth's were the best managed part of the entire purchase process. High levels of efficiency and competency were evident in combination with good customer service. When the process faltered, due to external factors Winkworth's stepped in taking responsibility and moving things forward, I therefore have no concerns and can report only a positive experience. Dr Andy Newton.

Andy · 13 November 2019

Agent replied · 11 November 2024

Andy & Elizabeth, we love working with you so thank you for entrusting us with your property!

5/5

Google

Ben was excellent on our recent flat sale; he achieved a good price for us during uncertain times, and in particular was very responsive and helpful when chasing down the various parties involved in order to get the deal across the line. Many thanks!PositiveProfessionalism

Justin · 12 November 2021

5/5

Google

Amazing service throughout from purchase to rental. Thank you Claire and Claire for making it so easy for me.

Anna · 13 November 2019

Agent replied · 11 November 2024

Thanks Anna- happy we could help!

5/5

Google

Debbie Applegarth was friendly, dedicated and helpful throughout. Highly recommended.

Glen · 15 July 2024

5/5

Google

Really fantastic service all throughout the renting process. Ryan especially in the team has been great on all actions/problems. Really friendly team.

Freddie · 10 October 2025

5/5

Google

Amazing help from Ryan at Winkworth estate agents. Very quick, efficient and so easy to work with. Thank you so much!

Chantal · 10 October 2025

1/5

Trustpilot

Ok 1st off all as wr wb jazakumallah…

Ok 1st off all as wr wb jazakumallah keyiri for all positive alalkeyir

Abdulhakim · 23 December 2025

5/5

Trustpilot

I always check independent reviews of…

I always check independent reviews of online vendors - Trustpilot gives that confidence

Lee · 23 December 2025

5/5

Google

Hugely impressed with the service provided by Nigel Gama. I particularly appreciated that he called me weekly throughout the process with updates, and read the market and responses of potential buyers with a tough but always rational commitment to my interests as the vendor. It should be said that this is all in contrast to the first agent I gave the sale to, who had been the letting agent. A good letting agent may not be a good selling agent, it turns out...

Richard · 12 November 2022

5/5

Google

I am currently in process of buying a flat with another agent but that has not stoped me leaving this review. You probably wonder why would I do this but I was so amazed by the customer service from Winkworth that I just had to say something. They are honest when it comes to what property they have. This is really important, trust me. No fooling around like some agents in Surbiton who post their properties online but they don't tell you that they really haven't got anything as most are under offer or subject of sale already, and what is left is not what you are looking for. No making of inflated and unrealistic prices. NO lies! They go extra mile with everything. I was so impressed that now I started recomending them to my friends who have properties to sell. Nigel, I must say thank you so, so much for everything. You are a shining beacon of light in that dark estate agents world. Ben and Debbie you make it all happen and just keep doing what you do. Thank you all. I really hope that our paths cross again in future as there will be only one choice for me. You guys are simply the best!

Nada · 12 November 2022

5/5

Google

FTB here. I recently completed on a flat in Surbiton and it's safe to say the sale probably wouldn't have happened without Debbie and Ben from Winkworth going above and beyond to keep the chain together. I found a lot of the more established agents in Kingston/Surbiton to be quite impersonal and complacent. I often got the impression these bigger firms felt they could get anything off their books given the share of the market they had and the number of buyers they had at any one time. I would have to actively chase them for viewings or responses. Winkworth was different. When I saw a property I was interested in, I requested a viewing on a Friday, viewed that same day, slept on it over the weekend, offered on Monday and had it accepted on that Wednesday. The property was immediately marked as "Under Offer" and no further viewings / offers were considered from that point on. The chain collapsed midway but, again, Winkworth found a resolution almost immediately before even notifying me. When a mortgage offer was about to expire in the chain, Winkworth ensured exchange happened before it did. Thoroughly recommend them for anyone considering a stress-free purchase!

Carl · 12 November 2022

5/5

Google

Debbie at Winkworth is excellent she kept us informed about our purchase at all times.Cant recommend Debbie enough!

Susie · 17 December 2023

5/5

Trustpilot

I suggest you take a good look at this…

I suggest you take a good look at this site and share it with others.

Talebi · 22 November 2025

5/5

Google

Winkworth were great. Debbie helped us to find and buy our first property and was brilliant. Would highly reccomend

Matt · 10 October 2025

5/5

Google

I cannot speak highly enough of Winkworth Surbiton. As a tenant, I have been consistently impressed with the quality of the service and the level of professionalism displayed since renting with Winkworth. No request or question is too small, and both Claire S and Claire M have been wonderful. I am very pleased with my flat and the process could not have been easier.

C · 13 November 2018

Agent replied · 11 November 2024

Thanks Camilla we hope you love where you are living.

5/5

Google

Debbie did an amazing job throughout the whole purchase of my property. She was responsive and proactive on updating me on any movements throughout the chain. Very happy with this experience and highly recommend.

Harry · 25 April 2025

5/5

Google

Claire was simply amazing, helping me to find good tenants within a short time.

Abiram · 13 November 2018

Agent replied · 11 November 2024

So happy we could help!

5/5

Google

I had an outstanding experience with Claire and the team at Winkworths in Surbiton. They were professional, organised, always warm and friendly. They really went out of their way to help me find the right tenants for my flat. I would highly recommend them!

Anna · 13 November 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Winkworth's Google reviews

Questions about Winkworth Surbiton

How many reviews does Winkworth Surbiton have?

Winkworth's Kingston upon Thames office has 364 reviews across two platforms: 213 on Google, 151 on Trustpilot (across the whole business).

What is Winkworth Surbiton's rating?

Winkworth Surbiton is rated 4.7 out of 5 across all 364 reviews, and 4.9 out of 5 on Google from 213 reviews.

Where is Winkworth's Kingston upon Thames office?

Winkworth Surbiton, 26 Brighton Rd, Surbiton, KT6 5PQ, Kingston upon Thames, KT6 5PQ.

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