Trusted Agent profile
★★★★★
14 reviews across 1 platform
338 Hook Road, Chessington, KT9 1NU, Kingston upon Thames KT9 1NU
Parry & Drewett's Kingston upon Thames office at 338 Hook Road is rated 2.1 out of 5 across 14 reviews on 1 platform, including 14 Google reviews rated 2.1. Checked 9 October 2026.
Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
1/5
GoogleP&D ‘manage’ my block of flats but dealing with them has been very disappointing. There is a tree causing damage to my car which I have been asking them to sort for 2 years now but no response or communication. I have damp in my flat that needs to be sorted out and thats been going on for 12 months with no progress. Would definitely not recommend.
5/5
GoogleWell I only had my property valued but it was done by Poppy Cole’s at P&d Chessington a lovely lady brilliant to deal with and very professional
5/5
GoogleWe have use P&D Hook to manage our block for the last 6+ years. Their employment followed a couple of absolutely disastrous and shambolic appointments and P&D got us back on track and bobbing along nicely. If the block were more owner occupied, I think they would be even more pro-active than they already are as issues generally got raised more when there were more owners living in the block. But they respond to emails, sort out problems, collect the money, arrange maintenance and keep us informed - there is little more we need.
1/5
GoogleWe have had an awful experience with Parry and Drewett as Block Managers of our flat. Our roof has been leaking since we moved in nearly a year ago and there has been no action from Parry and Drewett despite continuous chasing on our part. We are also awaiting new carpets on the communal stairwell which has been ongoing for a year, again with no action. They are a nightmare to get hold of, barely respond to e-mails, no answer on the "emergency" out of hours phone line. The only thing they seem to be organised with is payment demands! Absolutely awful customer service and complete lack of care. I would not recommend.
5/5
Googleparry and drewett chessington was a great help to us finding a place to rent. My hat is off to Poppy Coles who helped a lot and navigate the rest of the application process Humam
1/5
GoogleWould not recommend the company is a joke never get back to you or push you to the back off the line depending on your situation don’t really help in any way what so ever and the employees are just rude go some place else
1/5
GoogleCome across as efficient and knowledgeable - before you sign up to sell with them. Then communication becomes very poor, and they don't seem to have their promised buyers waiting for houses. We eventually sold through them but they didn't even bother getting in touch on the day of completion! Constantly had to chase them for information and progress updates. They didn't listen to a number of things we said and requests we made. All in all it was a very expensive and frustrating experience. Cannot recommend.
1/5
Googleestate agent in chessington, there were two of them. lady and gentelman(if i can call him like this) lady was fine but gentelman, who came to show us house. he was horrible, he started shouting,was talking very rude. no manners at all. dont understand how companies can employ people like him. no wonder why so many bad reviews on this estate agency! never back again over there!
1/5
GoogleThis was possibly the worst estate agents I ever had to deal with. I was looking to buy my first property and booked in a viewing with Parry & Drewett. I loved the property and put in an offer straight away, however I never heard back from …
1/5
GoogleAbsolutely useless. No idea of how to treat customers. Not stop lies from them and impossible to get them to call back. Lost out on a property because these guys were that bad. Wanted to rent a property. They were stalling all the time and …
1/5
GoogleNever let from this agent, last 1 month I am waiting for my deposit back, no respond, care less staff, charge me extra money as well, never recommend.
1/5
GoogleVery unprofessional. After offering to pay the deposit and the full asking price for a house to rent …
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
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Parry & Drewett's Kingston upon Thames office has 14 reviews across 1 platform: 14 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Parry & Drewett is rated 2.1 out of 5 across all 14 reviews, and 2.1 out of 5 on Google from 14 reviews, checked 9 October 2026.
Parry & Drewett, 338 Hook Road, Chessington, KT9 1NU, Kingston upon Thames KT9 1NU.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.