5/5
TrustpilotExcellent experience with KFH
I’ve found everyone I’ve dealt with at KFH to be professional, friendly and very communicative. Nothing is too much trouble and above all they listen to our needs. Couldn’t recommend them more.
Trusted Agent profile · Kingston upon Thames
Kinleigh Folkard & Hayward Kingston Sales reviews in Kingston upon Thames
★★★★★
1,996 reviews across 3 platforms
55-59 Fife Road, Kingston upon Thames, London, KT1 1SF, KT1 1SF
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Kingston upon Thames, at 55-59 Fife Road, is rated 4.4 out of 5 across 1,996 reviews on three platforms, including 318 Google reviews rated 4.7.
318
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,677
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotPragmatic agent
The agent has been thorough with the character of the property they are listing. Able to introduce the property to appropriate prospective tenant. All in all, the landlord has rented out his property at reasonable rate to respectable tenant.
5/5
TrustpilotExpertise and professionalism
We couldn’t be happier with the outcome of selling and buying, and we will certainly be recommending your services to anyone in need of a great estate agent.
5/5
TrustpilotRecommend Remortgage service
I used KFH to remortgage my property and had Sawan Shah as my agent. He was very helpful, patient and I find the process very streamlined. The only slight issue I had was with their app, it's not the easiest app to use and can definitely do with some improvements.
5/5
TrustpilotI’ve been renting through KFH Balham…
I’ve been renting through KFH Balham office for several years and I have 3 flats rented by them. During this time I have never had a void period on any of the flats. The manager, Will Brindley, is extremely proactive and always keeps in close contact. If he is not in the office when I phone he always gets back to me on his return. I cannot fault his commitment and would highly recommend the office.
5/5
TrustpilotOutstanding service …
The staff at KFH have always been really helpful and found great tenants for us.There have always gone above and beyond and I would recommend them without question.
1/5
TrustpilotNot happy with the service there are…
Not happy with the service there are more towards seller. In our case they were in very rush and and very rude most of the times. I would not recommend any one to go with KFH.
1/5
TrustpilotDon’t use them
They manage our building and we have been facing increasing service charges and costs with no explanation of the rationale. Many of us in the building had tried to reach out to them with little success and this is my last resort for my frustration . Do not use them. Absolutely useless
3/5
TrustpilotStep back to stage one and think realistically.
I disliked the initial, overly optimistic pricing of the house. A more realistic pricing, in view of the age and condition of the property and the predicted rise in interest rates, would have certainly expedited the sale and reduced the anxiety for the sellers.
5/5
TrustpilotGreat service
Great service! Fawaz and Alisha were both brilliant from start to end. Well done and thank you.
5/5
TrustpilotKFH once engaged were very proactive…
KFH once engaged were very proactive on the advertising and sale of our property. We had constant communication and had the benefit of two regular advisors from the beginning to the end. This is important as does not happen with companies these days very often so that was a positive benefit.
5/5
TrustpilotIryna from KFH was an excellent…
Iryna from KFH was an excellent mortgage broker. She is extremely organised and thorough- ensuring to put the customer's interest at the forefront of the whole process. We couldn't have asked for someone better to help us out as first time buyers.Highly recommend and will be returning when it is time to re-mortgage!
5/5
TrustpilotFeedback from a buyer
The sellers of our house were using Sharon of Dulwich KFH as their agent. She was incredibly professional, transparent and fair. I trusted her, which made the sale far easier than it could have been. I would not hesitate to instruct her if we were selling a house.
5/5
GoogleJack Parsons of KFH Kingston Office always response to my request professional and quickly. As a new tentant, I have so many questions and Jack could explain to me very detail and really clear my concern. And he also very helpful to provide whatever he could to resolve my problem. I am really thanks for his services and highly recommend to other people.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleToby and Will from the KFH Kingston office were open, responsive & great to deal with, had an excellent experience attending viewings and making a successful offer on a property with them. Would recommend to others!
1/5
TrustpilotPoor service..
Poor service... don't work in the interest of the landlord. Whenever anything goes wrong they shift the blame away from themselves and lay it on the landlord. Their answer is always to find expensive trades people, which do more than they need and the landlord ends up paying. Tenants don't seem to get a good service either.
2/5
TrustpilotImprovement needed for Property Management Service
The property manager knows little about the property and not being responsive in solving the issues. One man band property management team and no escalation at all. Improvement needed for their property management service quality
5/5
TrustpilotGoing above and beyond!!
Going above and beyond!!A personal tailored approach making the whole experience one of joy in what can be a stressful time.Always there and tuned in to what was needed and executed perfectly!
5/5
TrustpilotAlways very professional and customer friendly
I have been working with KFH for more than 5 years now as a landlord, and I have always found them to be very professional, reliable and effective, but also caring and pleasant to deal with on personal level. Highly recommended.
5/5
TrustpilotExcellent service from the Baker Street…
Excellent service from the Baker Street office of KFH who kept me informed at every stage of the sale of my flat, monitored progress with solicitors and when difficulties arose with potential major works they handled the situation extremely efficiently and the sale was successfully concluded. Highly recommend services of KFH
4/5
TrustpilotGreat team
Great team, always available and supportive through the process. Particularly efficient to get things moving and find options in case of issues arising. Would definitely use them again!
4/5
TrustpilotAll details were agreed before the…
All details were agreed before the tenancy commenced in a transparent manner which facilitated a good closure. Still the details needed to be asked before it was provided.
5/5
TrustpilotI have received good support from KFH
I have received good support from KFHThey look after youThey are easily contacted They will do carry out something you asked them no reminder neededCurrently it is Terry Farrant
5/5
GoogleThis is the first time I am moving away from my family home. I thought that the process would be long and unpleasant, however, with the help of Simon Jermak from the Kingston branch everything went really fast and smooth. He was constantly in touch and we were well informed every step of the way. And now my fiancé and I are looking forward to moving into our first apartment! Thank you!
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