Trusted Agent profile · Kingston upon Thames
★★★★★
1,999 reviews across 3 platforms
55-59 Fife Road, Kingston upon Thames, London, KT1 1SF, KT1 1SF
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Kingston upon Thames, at 55-59 Fife Road, is rated 4.4 out of 5 across 1,999 reviews on three platforms, including 318 Google reviews rated 4.7.
318
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,680
Reviews on Trustpilot
Business-wide
Every review we hold for the Kingston upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotPleased overall…..There is a person called Alex Marla who…
There is a person called Alex Marla who is always there for us very easily accessible and very helpful That’s the main reason Others are also helpful eg Jamie but I usually call Alex and he will sort whatever needs to be done asap
5/5
TrustpilotExcellent communication
Great customer service and communication.Tim Beattie's team, in West Dulwich, were professional, responsive and polite, I would definitely use their services again.I was kept informed, and my calls or emails were always returned. I was given reliable advice and information, in how to move forward with the sale of my property, at all times. I also took up the suggested conveyancing team, who in partnership with KFH, dealt with the sale fast with no delay. Thank you.
5/5
TrustpilotKF&H in Clapham - Highly Recommended
We recently sold our flat in Abberville Village through KF&H in Clapham. The team were highly professional and provided an excellent service from start to finish. They gave us succinct valuation advice initially, which was backed-up by sound comparable evidence, and managed to secure a proceedable buyer prior to the property being listed on the portals. Would we recommend them to others selling in Clapham ? YES
5/5
TrustpilotIn such a hard market …
In such a hard market and the Financial Times we are in Anthony and his team at KFH Canada Water worked tirelessly to insure my sale reached completion keeping me informed at all stagesMany thanks
5/5
GoogleJust bought a new flat in Kingston and very happy at how quick and stress free the transaction was. Connor Marney was my agent and he was very professional, answered any questions quickly and helped to get the deal done with minimal hassle.PositiveQuality, Professionalism
1/5
GoogleWe were going to rent a 2 bedroom apartment and we filled out the form and it was fine they also told us we could give advance notice for the house we live in now, they knew the situation we were in, after they told us that the landlord was about to choose between us and the other tenants, so they actually lied to us saying we could take the house! I think this is irresponsible and unprofessional instead of helping people especially in this period it is very difficult to rent houses because there are none available!
5/5
GoogleMy husband and I just relocated to the UK and recently started looking for an apartment to buy. We appreciated the service by KFH. We walked-in to KFH Kingston and met Amanta Jaseckaite, she's very nice and patience to try to understand our needs and helped to search the right properties for us. We'd also appreciated Louis Gardener, who led us to view the properties and demonstrated his professionalism to answer our questions and followed-up with full information in a timely manner.
5/5
TrustpilotKFH lettings
As first time renters we have had quite a bad experience with prospective landlords while looking for a short term let but Alex DaSilva from the Streatham Hill branch has done his best to ease the disappointments we have had and has pulled out all the stops to find suitable accommodation for us in our time of need. He has worked diligently on our behalf and come up trumps. Thanks again Alex.
5/5
TrustpilotAlice Deyermond
Alice Deyermond, Sales Assistant Manager was very supportive and helpful. We are very happy with the service that she provided to us. Sumudu and Aadhil from Muve Conveyancing
5/5
TrustpilotFrom start to finish we had wonderful…
From start to finish we had wonderful service from Ramsay Mintah and his team. When problems arose they were always available with wise advice and help.We could not possibly have asked for more.
1/5
TrustpilotUntrustworthy and Awful company
Untrustworthy and awful company. Do not rent from KFH ever and particularly a managed property. The management team are appalling and the staff turnover is unbelievable. Any works required to the property took months and some were never done. At the end of the tenancy our security deposit was held for a month (for no good reason and industry standard being 10 days) at which point we were told the landlord wished to retain two thirds of our deposit (having completed on the sale of the house the previous week). The house was in awful repair when we took it and the items listed to justify the retention were already there at the beginning of the tenancy, beyond our control / wear and tear or completely overpriced for repair by KFH. The management team, and Jonathan Munoz in particular, are obstructive and untrustworthy and we will be picking matters up with TDS and ARLA accordingly. Avoid KFH at all costs.
5/5
GoogleI can only praise Connor Marney for his hard and devoted work. Connor was extremely polite, responsive and it was a great pleasure working with him. He just did not leave any stone unturned. Always calm and ready to help with definitely a certain dose of humour as well.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThe team at KFH were a fantastic help with the purchase of our first home, would highly recommend Connor Marney our sales negotiator who was always on hand to help us navigate the purchase. If he didn’t have the answer right away he’d work quickly to resolve, leaving us feeling assured.PositiveProfessionalism
5/5
GoogleSam Jenkins was great when it came to helping us secure our rental flat at a fair price and was a pleasure to deal with. Our move-in day could’ve been handled better by KFH, however we are very happy at the property and appreciate the work from the team. Many thanks!!
1/5
TrustpilotAwful estate agents
We purchased a flat with KFH Peckham this summer. The sales director Jason harassed us with constant calls for updates, telling us the vendor was asking him to be updated, when I had the vendors number and knew they were not asking KFH for updates as I was keeping them completely up to date. KFH also neglected to email us when we requested they do this instead of constantly calling us and interrupting work and even on holiday, when we'd specifically told them not to contact us because we were on holiday. Rude, unprofessional and made the whole process way more stressful than it needed to be. Glad I no longer have to deal with them, and wouldn't choose them to sell my property with.
4/5
TrustpilotKFH Catford - would recommend!
Quick sale with a committed team!Took the stress out of the process.Thank you to Tate & the team.
5/5
TrustpilotThank you Leon for helping us secure…
Thank you Leon for helping us secure the flat at BPS. It was a bit or a rollercoaster but you helped every step of the way. Thank you!
5/5
TrustpilotEast Dulwich Office - Great Rental Experience
Marina at the East Dulwich office has been amazing in helping us secure a rental property in the area. She was friendly and outgoing from our first enquiry, and has been very attentive when we’ve contacted the office. We also had good experiences with her colleagues when she was away, they typically answered any queries same day. I should also add, our offer was put straight to the landlord and we were not pressured in any way to increase our offer etc.
5/5
TrustpilotGreat support
Tim , Charles and the team at KFH were very supportive throughout our sales process .They responded promptly to all enquired and keep us updated all the way through .
5/5
GoogleWe had an excellent experience working with Holly at KFH Kingston. She was incredibly professional throughout the entire process and always replied to our questions and emails very quickly. Her communication was excellent, she kept us informed every step of the way, which made the whole experience smooth and stress-free. We truly appreciate her dedication and professionalism. Highly recommended!
5/5
TrustpilotGreat team!
Great team, great support through what was a protracted and stressful process. David, Dan and the team were all super helpful, very pragmatic and ultimately oversaw a successful outcome.
5/5
TrustpilotKFH in Wimbledon provided a wonderful…
KFH in Wimbledon provided a wonderful service and guided me through the sales process. Jimmy was my advisor and was so helpful and professional at all times, truly a star.
5/5
TrustpilotHannah Chown of KFH Putney was brilliant!
Hannah Chown of KFH did a fantastic job from start to finish. Great positive energy with just the right amount of contact prior to marketing and good communication throughout. KFH had a good base of buyers so we had immediate viewings and they were proactive in progressing the sale at the crucial points as well as achieving the optimum price. We highly recommend them!
4/5
TrustpilotKFH were really helpful when moving to…
KFH were really helpful when moving to Putney, especially Vanessa who was always informative and punctual. She made the process of moving into the flat very smooth with no hassel. Thank you again!
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