Trusted Agent profile · Kingston Upon Thames
★★★★★
266 reviews across 1 platform
40 High Street, Kingston Upon Thames, KT1 1HL
Hamptons's office in Kingston Upon Thames, at 40 High Street, is rated 4.9 out of 5 across 266 reviews on 1 platform, including 266 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Hamptons won in 2026.
The Trusted Agent 2026 results for Hamptons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleI recently rented a new flat through Hamptons and had a great experience. Jodie and the lettings team were always on top of eveyrthing and very responsive and clear with their communication. I'd highly recommend the lettings team at Hamptons!
Thank you for your review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GoogleWe have been very impressed with the Hamptons team in Kingston led from the front by Peter Knowles. They have looked after us professionally and sympathetically in our recent house sale. They are a nice bunch of people - always easy to reach, always coming back promptly with positive help and encouraging advice. Their judgment on the market and on the specifics of the sale was spot on. We highly recommend them.
Thank you for taking the time to leave us a review harold. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleReally good support from the entire team, specifically Michael and Anne who made a smooth transition to my new place. I would definitely recommend the real estate agency for anyone looking for a new place in Kingston.
Thank you for your wonderful review Rafael. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
5/5
GoogleThe service I received from Paul and Peter was excellent, they kept me informed at all times. I certainly will recommend them.
Hi Annette! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
5/5
GoogleWe have been delighted by the service provided by Hamptons. They have managed our sale and purchase, and every step of the way have been professional, helpful and accommodating. All members of the team (we dealt especially with Malte and Peter) were excellent. They helped us present our house for sale really well and this helped us secure a good price. We were impressed with their flexibility regarding viewings for our sale. The personal service continued right to the end, when they delivered our keys once the sale completed. We would not hesitate to recommend the Kingston Hamptons team if you are buying or selling a house in the area.
Thank you for leaving us a review. We are delighted to hear the team had such a positive impact on your experience and in particular that the service received was to a high standard throughout. We look forward to sharing your review and would like to thank you again for providing us with your feedback.
5/5
GoogleHad a wonderful experience with Luke in Lettings. Helpful & responsive. We were on a tight schedule to find a new rental property and he made sure to listen to our requirements and source the right property for us. I highly recommend working with him.
Hi James, we are delighted that you enlisted Hamptons Estate and Letting Kingston and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
5/5
GoogleWe recently used Hamptons Kingston to sell our home and buy our next home. We can't rate Zoe, Paul and the Hamptons team highly enough for their support in the process.
Thank you for your review Katie. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GoogleWe’ve recently rented a flat with Hampton Kingston and very much impressed by the quality of service. Axel was extremely kind and helpful and also very patient when there was a bit of issue in the process. He was prompt in responding to our inquiries and always there to help. Highly recommended!
5/5
GoogleVery happy with the service at Hamptons. Malte and team were a pleasure to work with and worked hard to bridge the gap between solicitors and agents that naturally occurs.
Thank you for leaving us a review. We are delighted to receive such positive feedback about Malte and the team in Kingston, and look forward to sharing your review with them. Thank you again.
5/5
GoogleAshley Ward has been our property manager for nearly five years. During this time his service has been superb. He is always ready to help and to go the extra mile for us. His service is professional but also friendly. He is easy to talk to and grasps problems quickly; he solves them quickly too! We cannot recommend Ash highly enough.
5/5
GoogleMany thanks to Axel Castillo who has guided us through securing our new home. After only viewing the property, all the relevant checks and agreements have been signed and sealed within a matter of days which has made the whole process super easy. Many thanks, we are really enjoying our new home! Best, InnaPositiveResponsiveness, Professionalism
5/5
GoogleNot perhaps the cheapest Estate Agent but worth every penny! Paul Marchant and his team at Hamptons Int'l have worked tirelessly over the last 6 months to negotiate the sale of my mother's house. They have always willing to go the extra mile to accommodate both my mum and the buyers to ensure that the transaction proceeded to completion.
5/5
GoogleWe had a good experience renting through Hamptons Kingston. Axel was our contact there, he is very personable and friendly. He showed us around the property twice and followed up our offers until we secured the property. He was polite, professional and quick to respond. Highly recommended!PositiveResponsiveness, Professionalism
5/5
GoogleWe used Hamptons to sell our house. We got great service, and we felt fully informed the whole way through. We’d recommend Hamptons to our friends and neighbours without hesitation. Paul was our main contact, with great support from Beth, and they were both wonderful.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThe best professional service provided both by the local agency staff as well as by Hampton's property manager, Ashley Ward. Everytime we had troubles in the property we were renting we always received a prompt response from our property manager and always tried to help us despite the type and severity of the issue under concerne. I definetly recommend Hamptons' services and you'll be really lucky if you have Ashley as your property manager. :)
Thank you for taking the time to leave us a review. We take customer service very seriously and are delighted to receive such fantastic feedback about Ashley and our management services. It is particularly wonderful to hear that when a serious issue has arisen you have been provided with the correct support. We look forward to sharing your review with the team, thank you again!
5/5
GoogleHamptons have managed (with great care), both our sales and lettings. Well oiled teams in both departments. Professional, accessible and responsive, they have always provided us with the reliable and effective service we require, which they continue so to do.
Thank you for taking the time to leave us a review. We are so pleased to know that the team provided you with a high level of service!
5/5
GooglePaul was brilliant in managing a protracted sale that was a month delayed as a result of issues down the chain. He couldn't have been better at keeping things moving forward, updating us daily and supporting us throughout. Thank you Paul!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleHamptons have been fantastic; this specific review is about the amazing help that Ashley has been. I've never had such an easy time working with a property manager, and Ash has been absolutely fantastic and gone above and beyond on every occasion. Thank you so much to Ashley, we're so lucky to have you!!! :)
5/5
GoogleExcellent customer service by Gene Kelly and Zoe Gray at the Kingston office of Hamptons. They ensured my sale was finalised efficiently and they were a pleasure to deal with.
Thank you for the great feedback Lara. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Kingston and Surbiton was exceptional. The team will be pleased to read your review!
5/5
GoogleJodie Brown from Hampton, was really helpful and patient all throughout our process. She always tried to give us the best solution and was always quick to answer any of our queries.
Thank you for taking the time to leave us a review Zein. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleJodie from Hamptons, was incredibly kind with helping us rent our new apartment. We really appreciate her support and effort throughout all the process to make it happen. Hamptons is highly recommend!
Thank you for your wonderful review Layla. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
5/5
GoogleWe have used Hamptons for number of years now. Recently used the Kingston branch and were very impressed with the service we have received. The entire team is highly professional, understanding, patient, flexible and very friendly! Thank you to Victoria, Axel, Tara& Hamzah. Savi &JonPositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe purchased our first property through Hamptons Kingston and they were super helpful through the whole process. Paul Marchant was very patient answering all our questions and keeping us informed every step of the way. Now we are proud owners of our first property, hurrah!!! :)PositiveProfessionalism
4/5
GoogleGreat service and communication from the start of our experience with Hamptons, Kelly, Paul and team kept us informed and Kelly saw the sale through with determination, through all of the hurdles and with good humour too. Thanks highly recommended, Ann & LesPositiveResponsiveness, Quality, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hamptons, Kingston Upon Thames won Trusted Agent; Hamptons, Wandsworth won Trusted Agent; Hamptons, Cherwell won Trusted Agent; Hamptons, Richmond won Trusted Agent; Hamptons, Waverley won Trusted Agent; Hamptons, St. Albans won Trusted Agent; Hamptons, Winchester won Trusted Agent.
