Trusted Agent profile · Kingston Upon Thames, Surrey

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Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,191 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

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Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,191 reviews on 1 platform, including 2,191 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

2,191

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

4/5

Google

Had quite a rocky start but once Sonia from the Kingston branch took over everything was resolved quickly and efficiently from then on. Appreciate the help Sonia gave in smoothing out the experience.

Alasdair · 8 May 2021

Agent replied

Dear Alasdair, We are pleased to read you received a great star service from Sonia in our Kingston office. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Mansons provide an outstanding service and its been such a good experience. People there are all nice and helpful, with special thankful for Gav, who sort out everything with really high efficiency and quality. Thank you for everything and everyone in Mansons.

Mike · 9 August 2016

Agent replied · 9 August 2026

Weichi many thanks for your feedback and we hope you'll be very happy in your property. Gav

5/5

Google

I called and had a chat with Conor about a potential move. Very impressed with his knowledge of the area and will definitely be back in contact when my search for a new home is underway!

Jean · 14 July 2020

Agent replied

Dear Jean, Thank you for taking the time in providing such lovely comments about Conor in our Kingston office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Great agency. Excellent service. Very professional and polite Amelia (true rockstar) from the lettings helped me find my perfect place. Always quick and accurate in responses and kept me updated so im very pleased how things were done.

Alex · 29 July 2019

Agent replied

Dear Alex, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I would recommend Dexters (Kingston) to anyone who wants a team who are dedicated and professional to sell their property. Kirk's persistence and good humour made a stressful experience better always staying in touch and managing my expectations.

Denise · 29 July 2019

Agent replied

Dear Denise, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Charlotte our property manager is very prompt and efficient in responding to queries and solving problems and I never was let down. Had a good experience with dexter during our tenancy and staff have been helpful and respectful.

Al · 29 July 2019

Agent replied

Dear Al, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Upon Thames Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I would absolutely recommend Dexters for their impressive balance of approachability and professionalism. Minor bumps in the road were dealt with smoothly as they made sure communication between buyer and seller is clear and up-to-date. Exemplary service!

Astrid · 5 November 2019

Agent replied

Dear Astrid, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Upon Thames Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Amelia and Sonia have been great. Very responsive to calls/ emails. Let our property at the asking price within a couple of days of it going on the market. Very impressed.

Zoe · 29 May 2021

Agent replied

Dear Zoe, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Very professional and helpful.

Raymond · 17 June 2025

5/5

Google

very good service from Kelsey Hargan

Peter · 22 May 2025

5/5

Google

I had been looking for a property for quite sometime, as soon as I got to Kingston dexters the lettings team were straight on it and I got one in no time. They gave a fantastic service! Very welcoming.

Sam · 9 February 2018

Agent replied

Dear Sam, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

3/5

Google

Working with Jordan from Dexter's, hes gone out of his way to get back to me and done as much as is in his power to help with the situation we are dealing with.

Kerryn-Leigh · 1 July 2020

Agent replied

Dear Kerryn-Leigh, Thank you for taking the time to leave your review. I note that you have given us a three star rating, If you would like to discuss your experience in further detail, please do contact me at md@customerrelationsteam.co.uk Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Great experience with Dexters, Ben S has been incredibly helpful and catered to what we were looking for. Visited many of the agents round kingston and they were by far the best, very friendly staff.

Matthew · 10 January 2020

Agent replied

Dear Matthew, We are delighted that you took the time to leave such a fantastic review which the Kingston team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Found Dexters to be a professional and dynamic team. Seem to build up a good rapport with their tenants which is appreciated. Wouldn't hesitate to recommend them to anyone utilising such an agent in the area.

Ewan · 29 July 2019

Agent replied

Dear Ewan, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Had a very good experience with Sarah Todd at the Kingston office last week. Very informative and helpful. Would highly recommend. Also, the office is very nice, there is a very professional and friendly vibe

Rodney · 1 November 2019

Agent replied

Dear Rodney, Thank you very much for your great review regarding our Kingston Upon Thames Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Dexters have been looking after our property while we've been overseas. Penny recently dealt with a maintenance issue very quickly and efficiently for us and we feel we have left our property in capable hands.

Sarah · 29 July 2019

Agent replied

Dear Sarah, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

The service from the agent is excellent. I would like to give extra credit Paul Ford who always provide top service and assistance on my property management, and very responsive on every matter. Thank you!

Rachel · 29 July 2019

Agent replied

Dear Rachel, We greatly appreciate you putting aside the time to submit a review about our Kingston Upon Thames Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Very good experience with Dexters. Autonomously several branches contacted us to cover the areas we're looking in. Very friendly and helpful staff at the properties as well as on the phone. Good choice of properties.

Viktor · 29 July 2019

Agent replied

Dear Viktor, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Just an amazing team led by Sonia! Huge attention to detail and excellent process from day one! Nothing is too much trouble to get sorted. Not many take the care and attention shown by Decters.

Thomas · 29 July 2019

Agent replied

Dear Thomas, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Ben Surman from Dexters Kingston looked after us and was brilliant to deal with. Offered excellent communication throughout the process and was always on hand to give useful advice and information.

Abid · 3 December 2020

Agent replied

Dear Abid, Thank you for taking the time to leave such great feedback regarding your experience with Ben in our Kingston office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

It was an absolute pleasure working with Jess from Dexters Kingson who is a true professional. She was very friendly, helpful and always on top of communication. Highly recommend.

Tamara · 12 May 2021

Agent replied

Dear Tamara, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Dexter's were fantastic with our house sale. It was a fairly quick and swift sale but they did everything that was asked of them to a tee. Would recommend them no problem

Ali · 12 August 2020

Agent replied

Dear Ali, Thank you for taking the time to leave a great review in relation to our Kingston office. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Good luck with the move. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Green Kite is a great company to use. Very happy with the service I was provided. Would highly recommend.

Claire · 10 June 2019

5/5

Google

Amazing service from Jessica. Clearly very experienced and dedicated to her job. Brilliant guidance whenever I needed it. Would highly recommend anyone to request her service whenever calling! Keep up the fantastic work!

Robert · 9 February 2020

Agent replied

Dear Robert, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team

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Questions about Dexters Kingston Upon Thames

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.

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