Trusted Agent profile · Kingston Upon Thames · Surrey

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Dexters Kingston Upon Thames reviews

★★★★★ Excellent

2,192 reviews across 1 platform

4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX

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Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

2,192

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.

5/5

Google

Recently signed up had lots of questions and wasn't sure how to navigate the website and Kane Gayle (Account Executive) was excellent. Always responded to the emails/calls and gave great assistance. Excellent service!!

Charlotte · 11 December 2025

Agent replied · 11 July 2026

Thank you! We're happy to hear you enjoyed your experience with the team.

5/5

Google

Harry was great to deal with and helped manage both sides of the process for a house purchase very well. We would happily recommend. All his colleagues also seemed helpful and quick to respond too.

Alex · 26 January 2024

Agent replied · 23 August 2024

Dear Alex, Thank you for leaving a kind 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great service, Taylor was very approachable and enthusiastic, showed us a beautiful property that was tailored to our needs and made sure we saw all the best aspects eg balcony. Thank you!

Lynnie · 26 March 2024

Agent replied · 23 August 2024

Dear Lynnie, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Alexandra Nelson supports us throughout our property search and was a pleasure to deal with. Her communication was warm, timely and professional, we couldn’t have hoped for a more supportive estate agent. Thank you and your team for all your efforts.

Nikki · 22 September 2025

Agent replied · 22 May 2026

Dear Nikki, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Ryan at Ewe move has been incredibly helpful, friendly and reliable through our entire process so far. We are currently purchasing and selling a house with ewe move and their process and service has been faultless throughout. Definitely recommend.

Leigh · 12 October 2025

Agent replied · 12 June 2026

Thanks Leigh. It’s a pleasure working with you.

1/5

Google

Very dodgy company, they avoiding repairs in their overpriced and mouldy properties , contact you only when they are benefiting from it and worse part they playing up when comes to return YOUR deposit money. Avoid if you respect your money, time and health

Greg · 22 August 2025

Agent replied · 22 May 2026

Dear Greg, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma

5/5

Google

We recently purchased through Katy, and the experience was brilliant from start to finish. She was by far the most knowledgeable of all the agents we spoke, was incredibly accommodating of our viewing requests, and always reachable and kind. I wouldn't hesitate to use her if we were to ever sell!

Niall · 6 June 2025

Agent replied · 6 June 2026

Thank you so much for your kind comments Niall 😊. Good luck in your new home xx …

5/5

Google

Excellent service from Adrian, Vicki and Chloe. Would definitely recommend JW Wood.

Ellen · 29 May 2026

Agent replied · 26 June 2026

Thanks so much for taking the time Ellen to give this feedback to the Chester le Street. We look forward to assisting you in the future.

5/5

Google

I had called into to inquire about a course that they had advertised, not knowing much of the process Sharon Panesar has provided many insights into the best path forward and was more than helpful in explaining the process with great …

Phaven · 11 September 2025

Agent replied · 11 July 2026

Thanks for the great feedback! This service is an amazing part of being a member to Propertymark so we are glad to hear about your positive experience.

5/5

Google

I’ve had an excellent experience working with Kelsey. She has been incredibly helpful, approachable, and always quick to respond to any questions I’ve had. Her professionalism and friendly manner made the entire process smooth and …

Elle · 8 November 2025

Agent replied · 22 May 2026

Dear Elle, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

A big thank you to Gary Oliver for working hard to get a complicated house sale through. We wouldn't have managed without him and his sales team.

Jonathan · 24 June 2024

Agent replied · 22 October 2024

Dear Jonathan, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

This has been our first time with Dexters looking for a property to move to. We worked with Jess Steer from the Kingston office and she was absolutely amazing! She is very friendly and attentive to our needs, and unlike other Estate Agents we had come across she went above and beyond to help us find what we were searching for!!

Ewelina · 14 April 2021

Agent replied

Dear Ewelina, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Joshua was extremely helpful.,

Sajeev · 22 May 2025

Agent replied · 22 May 2026

Dear Sajeev, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Isabella was very helpful

Louisa · 22 May 2025

Agent replied · 22 May 2026

Dear Louisa, Thank you for leaving a 5 star Google review. Kind regards, Asma

5/5

Google

Isabella is the best!!!!!!

Chlöe · 22 May 2025

Agent replied · 22 May 2026

Dear Chlöe , We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Bella was very helpful.

Luke · 22 May 2025

Agent replied · 22 May 2026

Dear Luke, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

5/5

Google

I had a viewing of a property yesterday with Isabella and she was very patient and knowledgeable about the property and answered all the questions me and my partner had about the flat. She took her time with us and ensured all of our questions were answered, her customer service was great!

Jonathan · 22 May 2025

Agent replied · 9 December 2024

Dear Jonathan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Joshua is very professional!

Kelly · 22 May 2025

Agent replied · 22 May 2026

Dear Kelly, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

We received very good advice from Gary on refurbishing our wrecked flat, help from Emily in selling it and David in overseeing the processes.

Gabriel · 22 February 2026

Agent replied · 22 May 2026

Dear Gabriel, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma

5/5

Google

We’re currently working with Sonia at Dexters Kingston to rent a place and she has been fantastic. She’s always friendly, approachable, and really takes the time to understand what we’re looking for. Communication is excellent, she keeps …

Michelle · 8 October 2025

Agent replied · 22 May 2026

Dear Michelle, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Fast and efficient service when renewing access to the learning materials - Kane Gayle (Account Executive) was excellent.

Zoe · 11 April 2026

Agent replied · 11 July 2026

Your feedback is invaluable to us and we thank you for taking the time to write us a review.

5/5

Google

Had a great experience with Bobby, very knowledgeable young man, polite & professional really appreciate your time thank you.

Samuel · 2 April 2026

Agent replied · 2 July 2026

We are delighted to hear that Bobby provided you with professional and knowledgeable support. Our team is committed to delivering customer value through clear communication and local expertise. We appreciate your kind words and look forward to assisting you again in the future.

5/5

Google

I was delighted by my experience with Dexters Kingston office. Joshua Evans was professional, efficient and incredibly helpful. He has kept me up to date with the newest properties and provided me with insightful advice.

Hye · 27 December 2023

Agent replied · 23 August 2024

Dear Hye, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters have managed my property for nearly four whole years and the team at the Kingston branch have always been helpful. Dexters have always found suitable tenants for the property and I am always informed with anything going on. The ease of whole process these past few years has been great.

Emilia · 22 May 2025

Agent replied · 22 October 2024

Dear Emilia, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

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Questions about Dexters Kingston Upon Thames

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.

Want Dexters to help?

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What do you need help with?

Dexters will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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