Trusted Agent profile · Kingston Upon Thames · Surrey
Verified
★★★★★
2,192 reviews across 1 platform
4 Wood Street, Kingston Upon Thames, Surrey, KT1 1TX
Part of Dexters, see every office.
Dexters's office in Kingston Upon Thames, Surrey, at 4 Wood Street, is rated 4.9 out of 5 across 2,192 reviews on 1 platform, including 2,192 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Kingston Upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleEven though I wasn’t able to find a property I liked with Dexters Ayca and Amy have been very helpful with the search.
Dear Ceren, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleSelling a property is never without its challenges, and my case was no exception. However, throughout the entire process, Harvey remained professional, responsive, and committed to seeing the sale through …
Dear Claudine, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleTaylor McNeil went above and beyond to help us find a new rental. He was courteous, helpful and always very punctual. The service we have received has been excellent and Taylor has been brilliant and always available when needed.
Dear Frances, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Taylor, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
2/5
GoogleInventory check out report was promised by the agent to be on the same day, was processed 2 days later instead. Some iPad pictures are out of focus. I also admire the scrupulousness and effort taking pictures of 2cm hair and flagging it as a check out issue.
5/5
GoogleHarvey @ Dexters recently handled my sale and was an absolute gem. We had a few issues with my buyers losing buyers but he kept me informed all the way and reassured me when i was worried that things were progressing. The whole team were wonderful and very professional during viewings...
Dear Tracy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
GoogleI am currently selling my property through Dexter, and I’m very happy with the service provided by Emily so far. She listened to our thoughts and gave us detailed feedback, which helped us make informed decisions.
Dear Yang, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
5/5
GoogleWe would highly recommend Dexters @ Kingston. Anne-Marie’s team were very professional and extremely helpful. Gemma the Branch Manager, Sharm and Nina the Progress Chaser did a brilliant job in making sure that our Sale went through quickly. Nina kept us updated on a weekly basis with progress which highlighted if anything needed chasing from our end. Couldn’t praise Dexters enough. Thank you. Mr & Mrs P, Kingston
Dear Mr & Mrs Kingston, Thank you very much for your lovely review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleFantastic estate agents, very friendly and extremely helpful always on hand to answer any questions works extremely fast and very professional.. Thank you to Amelia for your amazing service and great communication your help has been brilliant in finding our new home! And also thank you to Meghan for showing us some lovely properties and answering all our questions.. would highly recommend these estate agents. Thank you Dexters!!
Dear Adam, We greatly appreciate you putting aside the time to submit a review about our Kingston Upon Thames Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleJessica has been great throughout our home search experience. She and her team are professional and responsive. I would 100% recommend their service if you were to look for your next home in the area :)
Dear Tami , Thank you for taking the time to leave a lovely review regarding Jessica. Kind regards, Asma, Customer Relations Team
5/5
GoogleAmy & Ayca have been really helpful and proactive in tying to find me a property. I would definitely recommend them and Dexters in general.
Dear Jo, We really appreciate you taking the time to leave such lovely comments about Amy & Ayca. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
5/5
GoogleJoshua is great. Very friendly
Dear Celine Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
5/5
GoogleFrom start to finish the experience with Nigel and her team was fantastic. I've experienced many different letting agencies over the years; this was quite simply the best. Professional, attentive and thorough. A thouroughly excellent service. Thankyou.
5/5
GoogleKristian was of great help.
Dear Denji , Thank you for taking the time to leave a lovely review regarding Kristian. Kind regards, Asma
5/5
GoogleIt has been a great experience with Dexters. The eagerness with which most of the agents contacted me to help in a most polite manner. Isabella from Dexters Kingston in particular is really amazing. She gave me detailed and honest information of properties to rent and she was very informative during a viewing.
Dear Fotis, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleIsabel is the best agent
Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleI first spoke to Sonia regarding my property becoming available unexpected about 6 weeks ago. Within about 3 weeks Sonia and Amelia had shown over a dozen people around the property and had found me new tenants that have since moved in. Sonia, Amelia and her team worked very hard on my behalf and I can't thank them enough for the work they have done .
Dear Ken, I was delighted to read the comments in relation to our Kingston office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat team who are there to help throught your journey. Always there on the phone and any correspondence is very prompt
We thank you for your feedback and glad the team could be of assistance. We look forward to assisting you in the future.
5/5
GoogleThank you to the Mansons team for all your help with letting and managing of our property these past few years. One of the most reliable and professional lettings agencies we have dealt with. Fast responding, professional and able to sort all our enquiries in an efficient manner. Thanks to Deborah for the advice and help in handling the sale of our rental property as well. Would highly recommend!
Thank you so much for your review.It has been our pleasure dealing with you through the years on your rental and subsequent sale. We send our very warm wishes for the future , Deborah and The Mansons Team
1/5
GoogleIve emailed and husb has too about viewing a bungalow for sale. No response. Wouldnt like them to sell my home if they dont bother contacting people back!
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and would like to make things right. Please feel free to reach out to our branch manager at a.siddall@jww.co.uk so we can better understand the situation … More
5/5
GoogleHad an amazing experience at Dexters Kingston! I was looking to buy my first house and the service I received from Jessica Gourlay was amazing, she made me feel comfortable as I was quite nervous, she also made sure that I knew everything about the different areas that I was interested in! I highly recommend you ask for her when looking to buy a new property!
Dear Pavan, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleDexter's simply get the best team in Kingston. Wonderful communication throughout the process. Amelia is super efficient and great attention to details on both sides of the deal, facilitating the best outcomes for everybody. Megan has also done a fantastic job helping us on the search, great knowledge of the properties and surrounding area and she is definitely passionate about what she is doing! Highly recommended!
Dear Haoxian , I am writing to say thank you for your kind comments about the service you received from our Kingston Upon Thames Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleAmazing experience with Mia!! So helpful and attentive
Dear Mia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleWe are absolutely delighted with the completion of our purchase at Willow Houses. The whole process was handled smoothly and professionally from start to finish. …
Thanks Saira for taking the time to leave such a thoughtful review, we’re delighted to hear your purchase was handled smoothly from start to finish. Congratulations on this special milestone and we wish you many happy years ahead in your new home.
5/5
GoogleRecently signed up had lots of questions and wasn't sure how to navigate the website and Kane Gayle (Account Executive) was excellent. Always responded to the emails/calls and gave great assistance. Excellent service!!
Thank you! We're happy to hear you enjoyed your experience with the team.
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Yes. In The Trusted Agent 2026 awards: Dexters, Kingston Upon Thames won Platinum.
Send Dexters a message.
