Dexters New Homes Surbiton reviews in Kingston upon Thames

★★★★★ 5/5

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Professional service - Joe (Hackney office)

Dexters were able to list my flat and arrange a number of viewings quickly. Joe and the team were quick in communication and professional throughout which made for a straightforward process. Thanks.

George · 29 November 2023

★★★★★ 5/5

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Dexters, an excellent service.

During 2023 I have bought a flat in central London in which Dexters acted as the Estate Agents for the seller and subsequently rented out this flat with Dexters as the letting agent. Throughout these processes I have interacted with various Dexters staff, including Lok Chan, Joseph Donaghy, Phoebe Wishart and most recently Bryan Crail. All have been polite, helpful, responsive and well-informed: everything that could be asked for.A special mention must be made of Bryan Crail who is responsible for managing the let of my flat. When a problem arose due to damage to the exterior of the building leading to water ingress he has been the primary contact to deal with it. During this difficult time he has been proactive in working towards fixing the problem, helpful and kept me well informed: an excellent response in a challenging situation.

Clive · 28 November 2023

★★★★★ 5/5

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Shayan Waziri. Dexter. 121 Notting Hill Gate

Dear Shayan,I hope this letter finds you well.I am writing to express my sincere gratitude for your exceptional assistance in extending my rental contract. Your professionalism, dedication, and prompt action made the entire process smooth and stress-free.I appreciate your efforts in negotiating the terms and ensuring a seamless transition into the extended lease period.Your attention to detail and willingness to go the extra mile did not go unnoticed.It is clear that you are not only knowledgeable in your field but also genuinely committed to providing excellent service to your clients.I am grateful for your patience in addressing my concerns and for making the necessary arrangements swiftly. Your expertise and guidance have been invaluable, and I feel fortunate to have had you as my rental agent.Thank you once again for your outstanding support. I look forward to continuing our positive relationship throughout the remainder of my lease.Please do not hesitate to reach out if there is anything else I can assist with.Wishing you continued success in your role. Here's extending my warm coming season greetings to you and your family on the auspicious occasion of the New Year 2024.Happy Holidays from everyone at Dexters. Merry Christmas and a Happy New Year!Many thanks! Sincerely,Jon

AG · 27 November 2023

★★★★★ 5/5

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Dexters Property Management

Dexters have been managing the rental of our property in St Margarets for 11 years. We have been very happy with the service to date. We have recently moved to the full management package and we are extremely pleased with the service that we are receiving from Marco Correia who is our dedicated property manager and all the St Margarets team. Would recommend

Colin · 16 October 2024

★★★★★ 5/5

Trustpilot

Reliable and professional service

Over the past 4+ years renting with Dexters, we've experienced exceptional ongoing support, especially regarding maintenance. Whenever issues arose, the team exhibited remarkable responsiveness, promptly addressing and resolving any concerns. Their consistent support made living here hassle-free. We truly appreciate their commitment to ensuring a comfortable living environment and would highly recommend their services. We would like to express our gratitude to our current property manager, Panagiotis (Panos) Karagiannidis, for his professionalism and support during the latest half-yearly inspection visit and subsequent follow-up process.

Christiana · 22 November 2023

★★★★★ 5/5

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Petros is very polite and kind person

Petros is very polite and kind person. He not only dealt with my concerns attentively but did so with a level of care that impressed me. Thank you for fixing the heaters.

Ryuta · 21 November 2023

★★★★★ 4/5

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Experience with dexters over the past 1.5 years

We have had a mix experience with dexters over the past 1.5 years. In the beginning of the contract, their support was very slow and it was difficult to get basic things done. For the past 9 months, our point of contact at dexters Bryan Norton Crail from property management has been a game changer for us, he is in constant touch with us about specific issues happening in the flat and trying to get things done as quick and efficient as possible. We appreciate the help and support that we are getting from Bryan and from Dexters now.

Alvaro · 21 November 2023

★★★★★ 5/5

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Highly recommend Dexters

Many thanks to Will and his team for all they have done for us while selling our flat through Dexters. The constant contact between them and us has been so reassuring, while Will's advice and expertise have been invaluable to us. Would definitely recommend Dexters to anyone looking to sell in London.

Shelly · 20 November 2021

★★★★★ 5/5

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Chloe was amazing!

Chloe was amazing!! Chloe understood what was happening quickly and sorted out the arrangement to have them fixed!!

Oliver · 23 August 2024

★★★★★ 5/5

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Natasha Bedenik has been the best agent…

Natasha Bedenik has been the best agent I’ve dealt with in over 23 years of renting in London.Always fast to solve any problems and always super pleasant and polite. Same for her team

ADONIS · 24 October 2023

★★★★★ 1/5

Trustpilot

Very unprofessional and rude attitude.

Very unprofessional and rude attitude from agents. Had 2 viewing with them. The first place we saw was taken already, as the landlord took an offer from another agency. In the second place we viewed, we didn’t want to view but they pushed us to view with emails and calls, they rushed us to pay holding deposit. Next day they kept sending emails and calling to do reference, after filling everything up I received letter saying that we have to start doing the legal work, pretending that I haven’t started anything and said that it’s been 48hr (it was not close to that it was 38hr gap) since offer took place (7pm) on 14th and the email they sent was 9am on 16th. There in the email they threatened that the flat will go back on market because of that. When I went back to agency to pull the offer due to how unprofessional they treated us with the written emails, and threats that they will not give the place to us, they shouted at us to leave because I told her her mannerism was unprofessional, she told us we were being rude because of that, not letting us speak and she kicked us out of the agency with no chances of getting the deposit back. Wouldn’t suggest anyone using this agency, terrible experience, and stolen deposit.

Janis · 17 November 2023

★★★★★ 5/5

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Excellent service with helping me…Kieran Chaplin is a hero!

Excellent service and impeccable attention to detail and service where I was truly treated like an individual.Highly ethical and a general pleasure to deal with. Special thanks to Kieran Chaplin.

Sophia · 31 December 2023

★★★★★ 5/5

Trustpilot

Letting with Dexters

My whole experience with Dexters has been excellent from my very first meeting about letting my property to the subsequent support from the Property Management Team .I would particularly like to mention Monika Piszczyk in the Property Management Team . She listens and acts upon any queries I have and keeps me informed of recent occurrences. She always gets back to me ASAP. Judging by her performance, she is equally professional with the tenants. Her care and efficiency is exemplary. I feel very lucky to have Monika as my support.( If Monika happens not to be there, then other members of the team have been able to help).This is one of the important pluses for using Dexters.... everyone is able to help. When I first approached them, the whole letting team, in Finchley Central, visited the property so they all knew it and could speak knowledgeably about it . The property was let and tenants in very quickly.Would I use Dexters again? Without a doubt.. every time.

Diane · 13 November 2023

★★★★★ 5/5

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Petros has been very responsive and…

Petros has been very responsive and helpful during this time of me settling down into my new accomodation. I am grateful for his help.

Aayam · 2 May 2024

★★★★★ 5/5

Trustpilot

I have had an excellent experience…

I have had an excellent experience renting a beautiful home with Dexters in London. Unlike other agencies, Dexters demonstrates care and attention through prompt correspondence, understanding of my needs as a tenant and delightful customer service. Any flat or house will have some problems, the rest of a rental agency is the quality and timeliness of their service. Dexters has exceeded my expectations in both areas. When I moved in and observed the house not up to the post move clean I was expecting, Dexter’s had cleaners there in a matter less than two hours, rather than a day or more. When I needed blinds fixed they maintained proactive communications with me. And finally a fault in the washing machine was handled in no time. I am delighted that I will be renting with Dexter’s for at least another two years. Catherine M. in particular is super friendly and kind. Thank you so much!

Gabriella · 12 November 2023

★★★★★ 3/5

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I am a client of 2 Dexters branches

I am a client of 2 Dexters branches. One works very well because there is an individual who can take responsibility and get things done. 5 stars. At the other branch, I have no single contact and when I call the letting branch they say maintenance is not their responsibility (despite being the managers) and I am referred to the property management people (not sure where they are located ) but then still no single person takes responsibility. It can be a very trying experience finding someone who will actually do anything to help

Andrew · 12 November 2023

★★★★★ 5/5

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Dexters Property Management

Dexters have been fully managing our property since August have done a great job. We, unfortunately, had a major leak that damaged the property all the way from the top floor to the lower ground floor, and this was just five days before the new corporate client was supposed to move in. The team too swift action to get the house ready for the tenant to live in while the longer term damage could be repaired. They even worked with our insurance company to process the claim. It has been a very stress free (despite the extent of the damage) and hands off experience for us. We are very pleased we handed over the management of our property to Dexters.

Deeti · 12 November 2023

★★★★★ 5/5

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Rachel Mc - Property Management in North London

I would like to thank Rachel Mc for being so helpful and responsive. Her help and support are invaluable and she is definitely an asset to the Property Management team in North London

Jana · 18 October 2023

★★★★★ 5/5

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Amazing service from Kennington

Amazing service from the team in Kennington; an especial shout out to Nathan and Dominic. Their skill and diplomacy is second to none, they followed though every day on my sale, all the way to completion. I couldn't have achieved this sale without them. Highly recommended.

Yaswu · 15 July 2022

★★★★★ 5/5

Google

I am impressed by the entire experience. Recommendation of the flat was perfect. Help with negotiating a mutually agreeable amount was perfect. We were also signposted to a mortgage broker and solicitor. The entire experience has been pleasant and stress free. Reuben is a super sales negotiator! Thanks Reuben.PositiveResponsiveness, Quality, Professionalism, Value

Satish · 23 October 2021

★★★★★ 1/5

Trustpilot

Dexters in Muswell Hill. A clueless organisation that have little knowledge about managing period property

Dexters in Muswell Hill, north London took on the management and major works of a grade 2 block. They sold themselves on their expertise of managing historical properties. They recommend surveyors and contractors suitable for the task of major works. In a nutshell, a clueless organisation with zero knowledge of lime mortar Flemish bond buildings. They added zero value and in some aspects destroyed value to the block by the cowboys they recommend.

Justin · 9 April 2024

★★★★★ 5/5

Trustpilot

Working with dexters makes my working…

Working with dexters makes my working environment really smooth and easy, they are always organised and on top of things, any issues or problems they always have a solution, also claire from management is always approachable and if there is anything we need or any support or guidance we need she will go over and beyond to help us, working closely along side management team colleagues like graziana, angelo and noura has really made my experience working with dexters great and enjoyable at times as they are always knowledgeable with every barrier we face with move ins, the whole team are great to work with.

Clean · 8 November 2023

★★★★★ 5/5

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Claire Gallagher- Doherty at Dexter's…

Claire Gallagher- Doherty at Dexter's is a property manager second to none. As well as providing an excellent service to me as a landlord, looking after my properties superbly, finding excellent tenants and responding swiftly and efficiently to any of my queries, she also goes the extra mile to look after my tenants too. In recent times, with the economic crisis affecting us all, she works tirelessly to ensure that both my tenants and I have the best service. I cannot recommend her highly enough.

Mike · 7 November 2023

★★★★★ 5/5

Trustpilot

We needed to replace the tenants in our…

We needed to replace the tenants in our flat. Rhys Davies was fantastic in getting a good replacement in a difficult market. Friendly , cheerful and efficient he worked extremely hard on our behalf. We are so grateful. Sylvia Peile

Sylviapeilebtinternet.com · 30 March 2023