Dexters New Homes Surbiton reviews in Kingston upon Thames

★★★★★ 5/5

Trustpilot

I want to express a big thank you to…

I want to express a big thank you to the Dexter team, and especially to Donalina who deals with the property I rented, a very polite and friendly young lady. All deficiencies and issues in the property were resolved in time. Lady who definitely understands and loves her job. Thank you Kind Regards Zlatozar.

Zlatozar · 9 February 2023

★★★★★ 5/5

Trustpilot

Great experience over a number of years…

Great experience over a number of years letting a property through Dexters. Very responsive and clear communication, and I've found any issues that arise with the property are quickly addressed. Natasha Bedenik is a go-to contact but all the team have been professional and helpful.

Craig · 24 October 2023

★★★★★ 5/5

Trustpilot

We rent a flat via Dexter Twickenham

We rent a flat via Dexter Twickenham, colleagues are very supportive, patient, professional and helpful for the renting process. I also want to say big thanks to the property team members who help us to fix the issues in the new flat , especially Mr NabiSubHani. Nabi followed several issues with landlord and arrange some people fix them in our flat. without his help, we cannot live in this flat so comfortably. Thanks again.

Xizhuang · 25 October 2024

★★★★★ 5/5

Google

Ruby has been fantastic. Whilst unfortunately the sale could not be completed (due to the current economic climate), she really went to bat for me in trying every possible route to make it happen: from putting in the offer onwards, she'd been in my corner.

Jonathan · 23 October 2023

★★★★★ 1/5

Trustpilot

Constant spam via post.

Constant spam via post.If you're a tenant in a property, looking around the market, Dexters will take the information they demand off you before they'll even discuss a property and then use this for their own marketing.Sending repeated and constant letters to the address, despite you still living there.The last one today is so ignorant."By now you will have received a number of letters from me, which I hope demonstrates my proactive approach".No, Bobby, it demonstrates that you don't get the message and your letters go straight in the bin. "I am surprised that a property like yours is still on the market [..]"Wrong again, Bobby, it is not on the market.Completely and utterly clueless and borders on harassment. Not a good advertisement for your business. Not just the letters, the assumptions made but also using data provided for another purpose to be used for this reason.This is in relation to your branch covering SE10.

My · 17 July 2024

★★★★★ 1/5

Trustpilot

NEVER choose the Blackheath Office of this Firm

It was 7 1/2 months of utter hell. It all started with the marketing period. Challenging would be a "nice way of saying it." A buyer was found on the last day of the contract. I managed the progression for at 80% of the time on my own, learning about conveyancing law, chartered surveying, lender underwriting conditions, national real estate law, ombudsman processes, and more that I should have never had to learn. Almost 1000 emails, many of which remain unanswered, underscore the difficulty they had in communications. Their selection of mortgage broker and buyers solicitor form made the entire process even worse.If I knew then what I know now I would have done the whole thing on my own. It was a complete waste of money. If you're considering selling, my recommendation (based upon my experience) is to not include them in your short list of possible agencies.I couldn't be happier to see the back of this experience and each one of the actors in this farce. I wouldn't wish this upon anyone.

Dale · 16 July 2024

★★★★★ 5/5

Trustpilot

Exceptional Support in a Time of Crisis

I don’t have enough words to say about Monika Piszczyk. Even though I am a stranger to her, she treated me as if I were family. When I experienced a scary visit from our rodent friends in the middle of the night, I understandably woke up in a panic. What followed was a series of events that, without Monika’s support, I wouldn’t have managed.Monika got on the phone with me to calm me down and liaised with the landlady to get my expenses approved, even though I didn’t follow the standard method by getting a contractor outside of the agency. She could have easily stuck to procedural components, but instead, she saw past that and empathized with me as a human being. Her kindness and efficiency resolved an incredibly stressful situation and for that I can’t thank her enough!

Joanna · 15 July 2024

★★★★★ 5/5

Trustpilot

Dexters Tooting 5*

We have recently completed on our purchase of our house in Tooting. The property was going through probate and the sellers were only willing to proceed if we moved quickly.Michael took us through the process from the initial viewing on Day 1 up to completion 10 weeks later. We had an issue with our conveyancer leaving the business and Michael assisted in chasing and closing out a lot complications caused by this, ultimately allowing us to exchange on the original target date.Post purchase Michael has provided further advice and I would recommend thoroughly recommend using Michael and Dexters for any sale or purchase.

Mark · 15 July 2024

★★★★★ 5/5

Trustpilot

Recommend Rachel Bedwell, Senior Property Manager

Rachel Bedwell in the Chiswick office, has been incredibly helpful with managing the various needs of our let property. She is always professional and swift in her communications. Would highly recommend working with her.

Mrs · 18 September 2026

★★★★★ 4/5

Trustpilot

After a rough start with the agents we…

After a rough start with the agents we were able to found some common grounds as we have issues with our Landlord. Dexter's did put a big effort to get this resolved, and it was a relief for us. Thank you Sheikh, James and Tallulah.

Nancy · 11 October 2023

★★★★★ 5/5

Trustpilot

I've had a really good experience…

I've had a really good experience looking for a property with Ida and the team at London Bridge. Bermondsey has a lot of agents in the area but nothing has ever been too much with Ida, she even recommended places to visit around the area! It's been a welcome human touch to what's usually a really stressful experience. Thank you!!

Tom · 16 May 2022

★★★★★ 5/5

Trustpilot

Property inspection with Huseyin Tas

Had an inspection with Huseyin Tas. He arrived on time, was thorough, and finished quickly. Smooth experience overall, no issues.

Jaswinder · 13 May 2026

★★★★★ 5/5

Trustpilot

A professional helpful team

Natasha Bedenik is a reliable and professional member of the Dexters team who works well with landlords and tenants. I have found any problems or queries are dealt with in a timely manner and both she and her team respond quickly to issues raised.

Janice · 30 October 2023

★★★★★ 5/5

Trustpilot

Thank You to the lovely Busra…

Thank You to the lovely Busra Karacan....Busra has been amazing at giving me the best advice with regards to tenants and renting out my property. Always on hand to take my calls and questions. I really appreciate her help and the overall service from Dexters.

Katherine · 6 October 2023

★★★★★ 5/5

Trustpilot

Paul Ford is a pleasure to work with…

Paul Ford is a pleasure to work with and also answers my queries in a timely fashion. I always know what to expect next and I never have to ask twice. I would highly recommend using dexters as a letting and managing agent.

Abosede · 22 November 2023

★★★★★ 5/5

Trustpilot

Renting through Dexters

I have rented through Dexters with Natasha and the team now for 5 years at the same apartment and have always found the team good to work with. Always a prompt response to any email of all matter and have always felt looked after!

Victoria · 24 October 2023

★★★★★ 5/5

Trustpilot

Good service

Good service. There were some initial hiccups with moving into our rental property however these were rectified in good time - aided by Neil Plit who has been very helpful.

Marco · 5 August 2024

★★★★★ 5/5

Trustpilot

Georgia was extremely helpful and…

Georgia was extremely helpful and gracious, they sure do know how to follow-up on a deal, looking forward to using how they manage a property

COLLINS · 25 October 2024

★★★★★ 5/5

Trustpilot

Such a nice and helpful estate agents.

Jodie and Glenn were most helpful when I found myself stranded on the middle of North West London, with my car out of battery on Good Friday. Thankfully Jodie and Glenn were parked nearby and when approached them for help, I received a genuine smile and a pair of hands. Thank you ever so much, I will certainly recommend them.

David · 19 April 2022

★★★★★ 5/5

Trustpilot

Excellent thoughtful service

Excellent thoughtful service. The legal aspects and human circumstances of a tenancy renewal were openly discussed and considered over a number of telephone calls which resulted in a good outcome for all parties. Thank you Hannah.

Mr · 12 April 2024

★★★★★ 5/5

Google

Nick was a pleasure to work with. He is professional, knowledgable, and more importantly patient when it came to providing all the information and negotiating. It's always tricky finding a right real estate agent, but I would recommend Nick and would want to work with him again.

Pavan · 12 March 2025

★★★★★ 5/5

Trustpilot

Delighted to mention that my family and…

Delighted to mention that my family and I recently sold one of our properties through Dexters at their Hampstead office. Special mention to Glenn in particular as he kept the sale together very well by keeping us informed every step of the way which resulted in a smooth and trouble free transaction. Thumps up from me. Brilliant experience and service alround.

David.D · 17 February 2022

★★★★★ 5/5

Trustpilot

Monika Piszczyk is a star!

This review and 5 stars are specifically for Monika Piszczyk and not the wider company or other individuals/employees. We recently had Monika visit our flat and engage with the landlord to facilitate a change of boiler. She is professional, communicative, fair and compassionate - very, very rare traits in her line of work, which we incredibly appreciated. We were impressed by her efficiency, solution-finding skills and organisation and we hope to keep working closely with her. In our 9 years of being tenants of the same property, Monika has by far been the best liaison we have ever had the pleasure to work with. Thank you, Monika, you deserve the very best.

Lexie · 24 June 2024

★★★★★ 5/5

Trustpilot

Super Management Office

I will only entrust Dexters at Ealing to manage our properties. Special mention to the Head of Management, Christian Pengelly. He is hands on, and always answers our emails or phone calls promptly

Roshi · 18 September 2026