Every review we hold for the Kingsthorpe office, from every platform, shown as written. First names only.
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5/5
GoogleI had the best mortgage broker ever! Andreea CriΘan has been extremely supportive since day one of my application, guided me and clarified every single question I had. As the first time buyer, Andreea has made this experience feel β¦
Elena Β· 16 April 2025
Agent replied Β· 26 May 2025
Thank you for your kind words! We are thrilled to hear that Andreea provided exceptional service throughout your mortgage process. Our team is dedicated to making the home buying experience as smooth as possible. Congratulations on your new β¦ More
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5/5
GoogleVery friendly and timely update. Thanks a lot Katie for you valuable support for the overall process.
VINU Β· 16 October 2025
Agent replied Β· 14 January 2026
Thank you for your kind words! Our team takes pride in providing excellent customer service and we are delighted to hear that you had a positive experience. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
Googlerecently used the Kingsthorpe branch, excellent service above and beyond, considering we had the worst solicitors in the world conveyancing for us, all staff helpful, glad we went with them!
Mick Β· 26 April 2025
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that our team at the Kingsthorpe branch went above and beyond for you. We're sorry to hear about your experience with your solicitors, but we're glad that our staff was able to help make your transaction a positive one. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe recently completed the sale of our house with Connells. The process went really smoothly for several months until our buyer pulled out unexpectedly. Alex and Olivia went over and above our expectations in reselling the house very quickly. This meant that we didn't loose the house we were in the process of buying. We would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Simon Β· 14 June 2022
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5/5
GoogleI highly recommend Connells Estate Agents Kingsthorpe for their excellent customer service. A huge thank you to Olivia, for all her help and support during our propriety purchase. I appreciate her patience and professionalism. The service that she provided was fabulous π. Thank you. β¦
Ecaterina Β· 14 June 2023
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5/5
GoogleKatie progressed a complex transaction for me with professionalism, patience and friendliness. I can't thank you enough Katie. Thanks again for all your hard work, you went above and beyond. Highly recommended.
Gill Β· 20 December 2024
Agent replied Β· 22 December 2024
Thank you Gill for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleVery impressed with professionalism from Alex
and the top sales person Katie
Was with a another agent but didnt sell signed up with Connells not expecting much but was glad to be proved wrong.
5 stars from me.
Arif Β· 14 April 2024
Agent replied Β· 13 June 2024
Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
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5/5
Googleonnells Kingsthorpe have been fantastic from start to finish. An extremely professional and communicative team. Would 100% recommend. My thanks go to all the team for all their hard work with special mention of Alex
Refat Β· 7 June 2024
Agent replied Β· 13 June 2024
Thank you for leaving us your superb 5* review and recommendation Refat. Best wishes, Lucy, Customer Relations.
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5/5
GoogleExcellent service from Katie & Neil , Katie always responds quickly to emails and keeping me to todays with the sale process
Nicola Β· 15 December 2024
Agent replied Β· 22 December 2024
Itβs really lovely to read another 5* review Nicola. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
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5/5
GoogleThanks for the great service! Really appreciate your help
Gavin Β· 16 April 2025
Agent replied Β· 16 April 2026
Many thanks for your outstanding 5* review and your generous comments Gavin. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI can safely say and highly recommend Connells Estate Agents Kingsthorpe for their exemplary work and professionalism throughout the sale process. What was already a painful ordeal to sell my late mothers home, Olivia managed the sale of the property, flawlessly, through COVID and the stresses that brought along with it. The service she provided was excellent from start to finish, very pro-active in her approach at a level unmatched by other agents. Her knowledge, insight and communication skills are remarkable, but she adds so much more with her caring and committed attitude, providing guidance and reassurance along the way. High praise to all the staff at Connells Kingsthorpe under the masterful leadership of Alex, the branch manager.PositiveResponsiveness, Quality, Professionalism, Value
Tim Β· 27 August 2022
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5/5
GoogleThe agents were very good to us. I would highly recommend connells Kingsthorpe. Olivia is a lovely and a very good person.
Catherine Β· 14 June 2022
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5/5
GoogleKety had arranged viewing with us and she was very informative and explained us really well.
Ankit Β· 17 September 2023
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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1/5
GoogleVery disappointed
Zero communication
No leads
Steve Β· 14 March 2024
Agent replied Β· 13 June 2024
Thank you Steve Mabbutt for making us aware of your experience, please do contact us via complianceresidential@connells.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
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1/5
GoogleWould give 0 if possible. Very pushy and constantly lied was more interested in getting their commission and selling extras.
One of the worst experience I have ever had and refuse to ever use them again for anything.
Submitted a complaint about the process and was told they would not do anything as it was my word against theirs. So me and my wife couldn't even submit a complaint.
J Β· 15 June 2019
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5/5
GoogleConnells Kingsthorpe branch have been fantastic from start to finish. An extremely professional and communicative team. Would 100% recommend. My thanks go to all the team for all their hard work with special mention of Olivia, Alex, Paul & Caleb.PositiveResponsiveness, Quality, Professionalism, Value
Marie Β· 17 June 2022
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5/5
GoogleJust completed on a property I purchased through connels and the whole process was smooth with regular updates along the way, the manager and staff were always contacatable and approachable, would definately recommend.PositiveProfessionalism
Henry Β· 27 August 2021
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5/5
GoogleAlex and Olivia provided exceptional service which was over and above what normally might be expected. Would highly recommend this branch to anyone!PositiveResponsiveness, Quality, Professionalism, Value
Andrew Β· 14 June 2022
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5/5
GoogleI have used Connells for both selling and buying my new house and have to say the service they provided was fantastic. They kept me informed weekly of how the chain was progressing which I greatly appreciated.
COLETTE Β· 15 June 2019
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4/5
GoogleVery helpful man at Connells explained the renters deposit scheme and how we release the deposit to our ex tenants which he is going to sort for us
Peter Β· 14 June 2021
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5/5
GoogleThe person I was Communicating with, her customer service was good.Quick response.. Good work Chelsea. I will give you 5
Neema Β· 14 June 2022
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1/5
FacebookThey donβt do what they say. Still havenβt dealt with money they owe me despite phone calls, emails and me calling in.
Jean Β· 2 September 2019
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5/5
GoogleIf I move again, would go to these guys again!
Luke Β· 15 June 2019
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1/5
Googleavoid avoid avoid!! Compulsive liars just after your money
BMW Β· 15 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
