Every review we hold for the Kingsbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA big thank you to the whole team, especially Alisha and Susie, who were fantastic throughout the sale. From the outset they were professional, proactive and genuinely supportive, which made a big difference. I wouldn’t hesitate to recommend them, especially if you want agents who are committed to getting things through and work behind the scenes to keep the transaction on track.
Chris · 13 March 2026
Agent replied · 14 April 2026
Hi Chris, Thank you so much for your kind words and thoughtful review.
We’re absolutely delighted to hear that you had such a positive experience with the team. I’ll be sure to pass on your special thanks to Alisha and Susie, they’ll be thrilled to know their professionalism, proactivity, and support made a real difference throughout your sale.
Keeping everything on track behind the scenes is something we take great pride in, so it means a lot to know that effort was felt and appreciated.
Thanks Nikki
Wishing you all the very best in your next chapter
★★★★★ 5/5
GoogleMy husband and I have been working with Nikki and the team at Charles Head with a view to reviewing and eventually selling our substantial property portfolio in the South Hams. Nikki's knowledge of the area, innovative ideas and go-get attitude has proved invaluable to us and we would have no hesitation in recommending her in any property sale. Great team and fab attitude.
Jackie · 13 February 2026
Agent replied · 14 April 2026
Thank you both so much for your lovely review.
It’s been an absolute pleasure working with you as you review your portfolio in the South Hams. I’m so pleased that my knowledge of the area, ideas and proactive approach have been helpful during this process, that really means a lot to me.
I’m fortunate to be supported by such a great team here at Charles Head, and your kind words about us all are truly appreciated. I’m very much looking forward to continuing to work together and supporting you with the next steps.
Thanks Nikki
★★★★★ 5/5
GoogleCharles Head Estate Agents have been my lettings agent since 2021, and have helped with both fully managed and tenant find only tenancies for my properties. I am incredibly happy with the service I receive each time I rent out a property. Jo Smith is meticulous in detail and ensures that I am up to date with the ever changing rental legislations and requirements of landlords. I would fully recommend their letting services to anyone that wishes to rent out their property.
Amanda · 14 October 2025
★★★★★ 5/5
GoogleWe first approached Charles Head in 2022 when Amanda and Jo valued our property for sale and rental respectively. They were thorough, professional and efficient in that they were both informative and helpful without being in the least bit pushy.
More recently, we asked Jo to find tenants for the same property. In a remarkably short space of time, she drew up quite a long shortlist of interested parties, most of whom viewed our house and six of whom submitted very useful Statements of Interest. We were able to select a couple who have subsequently proved to be excellent tenants. Jo and her team (particularly Sally and Nicola) then advised us how best to prepare the property - EICR, Legionella Risk Assessment, chimney sweep etc - and kept us fully-informed about move dates etc.. They also drew up the Tenancy Agreement for us as well as organising an inventory.
All-in-all, then, they’ve done us proud. Hence, I would have no absolutely hesitation in recommending Charles Head wholeheartedly and without reservation.
Steve · 27 August 2024
Agent replied · 22 October 2024
Thank you for your thoughtful review! We're delighted to hear that your experience with Charles Head, from the initial valuation in 2022 to finding the perfect tenants, has been so positive. Amanda, Jo, Sally, and Nicola all take great pride in providing thorough, efficient service, and it's wonderful to know they made the process smooth and stress-free for you.
Your recommendation means a lot to us, and we're grateful for your trust. If you ever need anything in the future, don't hesitate to reach out!
★★★★★ 5/5
GoogleEvery time I have dealt with Nikki & her team, they have been nothing short of fantastic. Communicative, honest & hassle free! Couldn't recommend them highly enough.
Nikki in particular is always a pleasure to deal with - it's hard to find someone in her position who is as hard working & committed to her clients as she is!
Thank you again!
Harri · 13 February 2026
★★★★★ 5/5
GoogleCharles Head are absolutely amazing.I was a bit nervous moving to a totally new location but they handled everything fantastically .Nothing was too much trouble.Their local knowledge was priceless and they found me a perfect house.I would recommend Charles Head to everyone, really friendly and professional and definitely went the extra mile in making my move as smooth as possible. The members of staff I dealt with were great. Many thanks to Nicola, Joanne and Sally.
Paul · 29 August 2024
Agent replied · 22 October 2024
Thank you so much for your kind words and wonderful review! We're thrilled to hear that your experience with Charles Head exceeded your expectations and that Nicola, Joanne, and Sally were able to assist you in finding the perfect home. Moving to a new location can be daunting, so we're glad we could make the process smoother for you with our local knowledge and personalized service. Your recommendation means the world to us, and we’re always here to help in any way we can. Wishing you all the best in your new home!
Warm regards,
The Charles Head Team
★★★★★ 5/5
GoogleWe recently sold a property through Charles Head. We found them to be professional, friendly and approachable, excellent communication throughout the process. Particular thanks to Alisha & Nikki for all their hard work. I would be very happy to recommend Charles Head to anyone who is looking to sell or buy a property.
Carol · 14 June 2025
Agent replied · 14 April 2026
Dear Carol,
Thank you for your lovely feedback. We're so pleased you had a positive experience with us, and we’ll be sure to pass your thanks on to Alisha and Nikki.
It was a pleasure working with you, and we truly appreciate your recommendation.
Best wishes,
The Charles Head Team
★★★★★ 5/5
GoogleExcellent service from start to finish. Highly professional, dealt with everything extremely efficiently and in an very courteous manner. Jo Smith was fantastic in helping us find our rental property, kept in regular contact and if she said she would do something, she absolutely did! If we were to ever consider using a company to rent out our own home, I would have absolutely no hesitation in using Charles Head. First class on all fronts.
Denis · 26 May 2024
Agent replied · 24 August 2024
Thank you for the wonderful review Denis. Jo Smith consistently strives to provide the best service, and it's great to know she was able to assist you so effectively. We appreciate your kind words and the trust you place in us.
★★★★★ 5/5
GoogleJo, Alison and the team from Charles Head were very helpful with our move to Kingsbridge. Due to a last minute change in our chosen rental property, we had to ensure tenancy agreements and referencing checks were all signed and completed at very short notice. The rental property had to be ready and available to us on the day we moved out of our existing house, with a deadline that could not be postponed. Everything went to plan and was put in place to ensure we could complete our move as planned. The team from Charles Head were very organized, efficient, and courteous throughout the entire process.
J · 27 January 2024
Agent replied · 24 August 2024
We're delighted to hear that Jo, Alison, and the entire Charles Head team played a crucial role in facilitating your move to Kingsbridge. Handling last-minute changes with tenancy agreements and referencing checks can be challenging, but we're pleased to know that everything went smoothly. Your positive feedback on our team's organization, efficiency, and courtesy is greatly appreciated. If you ever need further assistance, feel free to reach out.
★★★★★ 5/5
GoogleWe found everyone at Charles Head was very friendly and helpful. Our initial enquiry was well handled, viewings were quickly arranged and answers to questions came swiftly. When an offer was made the response was swift and the outcome successful. Lesley Greenway was particularly helpful in this process.
The background staff at Charles Head made the progress towards a sale happen in a successful manner, in particular Alisha McComish, was incredibly helpful in expediting issues.
Finally, Tracey on reception was friendly and helpful and we loved the nice shopping bag for all the paperwork was gratefully received - thank you.
All in all Charles Head made the whole process as swift and pleasant as possible.
Alistair · 27 January 2024
Agent replied · 24 August 2024
Dear Alistair,
Thank you for your kind words! We're thrilled you found everyone at Charles Head friendly and helpful. Lesley, Alisha, and Tracey appreciate your recognition, and we're delighted we could make the whole process swift and pleasant for you.
★★★★★ 5/5
GoogleKate and I dealt with Nikki and her team at Charles Had who were acting on behalf of the vendors of the property we were interested in buying. We made a number of requests through the course of the negotiation and found her responses to be …
Rupert · 14 June 2025
Agent replied · 14 April 2026
Dear Kate and Rupert,
Thank you both so much for your kind words. It was a real pleasure working with you throughout the process. We're delighted to hear that you felt supported and … More
★★★★★ 5/5
GoogleWe're absolutely delighted with the exceptional service we received from Charles Head estate agents, especially Alisha, who helped us purchase our first property in Devon. Alisha's professionalism shone through every step of the way. She was consistently easy to reach, and her commitment exceeded our expectations. Our experience couldn't have been better, and we wholeheartedly recommend Charles Head estate agents to anyone seeking outstanding service in their property journey.
Lydia · 25 June 2024
Agent replied · 24 August 2024
Thank you for your glowing review! We're thrilled to hear about your exceptional experience with Alisha and our team at Charles Head. Her professionalism and dedication are truly commendable. Congratulations on your new home, and thank you for choosing us. Your recommendation means a lot!
★★★★★ 5/5
GoogleWe were selling our property with another agent and unfortunately are vendor did not have the best experience so they came to Charles Head for their support and advice. This was a long relationship that had been formed over several years. It resulted in one phone call and a couple of questions answered later, and fantastically our property was sold via the wonderful ladies Nikki and Alisha.
Their product knowledge and skill in realising exactly what we wanted resulted in a completion on our dream property.
They kept us updated always in a professional manner at all times and kept every conversation real and no overselling.
Alisha was completely integral and honest and never promised anything she could not deliver.
Both ladies kept their commitment to us and their vendor on track and continually updated.
I want to say Charles Head never received any payment from us as this was not who we were advertising our property with. They did this from a place of genius honesty and wanted to work with the local community.
In all sales roles we know one of the biggest skills in relationship building is listening to the customer and they knew what we wanted and found our dream home which we can’t wait to move into.
Knowing their target audience resulted in the sale of our house and a further purchase.
We did have one major obstacle as we did not choose them as a choice for selling our home but in the future we would ensure they are the first point of call.
We would highly recommend them as a first choice for selling of any home in the near future. Well done ladies and team at CH!! You will be opening those bubbles very soon!!
Thank you
Andrea · 29 September 2023
Agent replied · 29 October 2023
Amanda, your words mean the world to us! We're delighted we could help you find your dream home. Thank you for your trust and kind recommendation. We're excited for your move and look forward to those celebratory bubbles! Cheers to your new chapter! 🥂 …
★★★★★ 5/5
GoogleMy property was sold through Nikki Povey and her team for just under £3m. I had it listed in the previous 4yrs on and off with different agents, one was an international company, however, none were successful in finding a buyer. Within 3months of appointing Charles Head they had sold it. The team were all so professional, enthusiastic yet so personable to the point I felt like I was their only client! Nicola herself dealt with the viewings and the negotiations. The strength and confidence she radiated representing my property worked so well and I felt that she was working for both myself and the buyer with total dedication and intention to make it all happen.
If there were any questions to be answered, which of course there were many with an estate such as mine, they were dealt with by the team and Nikki, quickly, fully and reassuringly with great competence. I would always recommend and have done since to anyone selling or buying a property in the South Hams that they go to Charles Head. They value each and every customer, large or small properties with the same expertise and specialised service, in my experience of selling and buying, better than any other local company.
Amanda · 24 September 2023
Agent replied · 29 October 2023
Thank you, Amanda, for your glowing feedback! We're thrilled to have provided you with a successful and positive experience in selling your property. Your kind words about our team's professionalism, dedication, and expertise mean the world to us.
★★★★★ 5/5
GoogleNikki and the team at Charles Head acted in the sale of the house we purchased. The sale was complicated but acting in the best interests of their client Nikki was able to mediate so both parties were able to progress. At all times the …
Ian · 14 April 2025
Agent replied · 14 April 2026
We really appreciate your kind review! We're pleased Nikki and the team could support you and help secure your purchase. Thank you for your recommendation. We wish you all the best in your new home! Best Wishes, The Charles Head Team
★★★★★ 5/5
GoogleExcellent service all round from all of the team at Charles Head with special mention to Lorraine & Nicky who went above & beyond in our search for our “Forever Home” in the South Hams. Nothing was too much trouble & experts on the local …
Ross · 14 April 2025
Agent replied · 14 April 2026
Thank you so much for your wonderful feedback, it truly means a lot to all of us here.
It was a real pleasure meeting with you and Ross. Should you ever need anything … More
★★★★★ 5/5
GoogleNikki and her team at agents Charles Head - especially her daughter Alisha - were instrumental in my wife and I finding a wonderful spot in the South Hams. Nikki’s intimate knowledge of this lovely, increasingly popular coastal region, in and around Salcombe, is excellent. Together with her drive and proactiveness, she served us well, uncovering public and private opportunities for consideration. Whether you’re a seller or buyer, Nikki’s pulse on this area where values are rising every year is unrivaled.
Steve · 7 August 2023
Agent replied · 28 August 2023
Thank you so much for your kind words! We're thrilled that you had a positive experience working with Nikki and our team at Charles Head. It's wonderful to hear that Nikki's intimate knowledge of the South Hams area, along with her proactive approach, contributed to finding the perfect spot for you and your wife. We appreciate your recognition of our dedication to both buyers and sellers. Your satisfaction is our priority, and we're here to assist you in any way we can. Enjoy your new home in the beautiful South Hams region!
★★★★★ 5/5
GoogleCharles Head have managed a property that I have let, on and off, for variable amounts of time over the past 3 years. Jo Smith and her team, have provided a first rate, friendly and effective service throughout that time. They are always …
Christopher · 14 April 2025
Agent replied · 14 April 2026
Thank you so much for your thoughtful and generous feedback. We are truly grateful for your continued trust over the past 3+ years. Jo, Sally, and the entire lettings team are delighted to know their efforts have made such a positive … More
★★★★★ 5/5
GoogleJo, Sally and the team at Charles Head have been fantastic throughout our move. They have been great in communication and have made sure that all documents have been received in a timely manner. Everyone has been very friendly and they have made sure that the interests of the tenants and the landlord have been met.
Tom · 15 October 2024
Agent replied · 22 December 2024
Thank you for your kind words! We're delighted to hear that Jo, Sally, and the team were able to support you effectively during your move. Clear communication and ensuring that all parties' interests are met are top priorities for us. We truly appreciate your feedback and are glad we could make the process smooth and friendly for you. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleThank you Nikki & the team!! Just bought the loveliest apartment on the coast and as Estate Agents ourselves we were probably rather fussy buyers, but I have to say you went above and beyond to help this transaction through. Professional, efficient, friendly and always happy to help - so important as we're not local - thank you again, we both appreciate your hard work and would definitely recommend your Company to both prospective vendors and purchasers.
Sharon · 27 July 2023
Agent replied · 28 August 2023
You're very welcome! We're thrilled that you're happy with your new apartment on the coast. It's fantastic to hear that our team, led by Nikki, met your expectations and provided you with a professional, efficient, and friendly experience. We understand how important it is, especially for non-local buyers, to have a seamless transaction, and we're glad we could assist you every step of the way. Thank you for your kind words and for considering us recommendable to both sellers and buyers. Enjoy your new coastal home, and if you ever need anything in the future, don't hesitate to reach out!
★★★★★ 5/5
GoogleI am writing to express my appreciation for Nikki's exceptional work on The Lanterns project. As the developer of this scheme, I had the pleasure of working closely with Nikki and her team.
Nikki consistently went above and beyond her role to ensure that the marketing of the apartments was executed seamlessly, and her unwavering dedication was invaluable in achieving the end goal. Her organisational skills, attention to detail, and communication abilities were exemplary.
Furthermore, Nikki's professionalism, enthusiasm, and friendly demeanour made her an absolute pleasure to work with. She always maintained a positive attitude and displayed a genuine interest in ensuring that everyone involved was satisfied with the outcome.
Overall, I have no hesitation in recommending Nikki to any potential clients or colleagues.
Thank you, Nikki, for your determination to securing a premium price for our premium properties.
Bob Graham
Robert · 29 April 2023
Agent replied · 28 July 2023
Thank you for your kind words Bob, we have loved working with you on selling your beautiful properties.
★★★★★ 5/5
GoogleAbsolutely amazing! Nikki and her wonderful team have gone above and beyond throughout our whole house purchase process. This is the second time we have used Charles Head and we would recommend them without reservation to anyone selling or purchasing. They are an incredibly passionate team who ensure the very best for all parties, faultlessly professional and extremely helpful at every turn. Nothing is too much trouble. A huge thank you, Nikki, Alesha, Mia & Hollie, we could not have asked for anything more!
Mags · 14 June 2025
Agent replied · 14 April 2026
Dear Mags,
Thank you so much for your wonderful review! We're absolutely delighted to hear that your experience with us, once again, has been so positive.
Nikki, Alisha, Mia, and Hollie are thrilled to have been part of your journey, and your kind words truly mean a lot to the whole team. We’re so pleased we could support you every step of the way and make the process as smooth as possible.
Thank you for your continued trust and recommendation, it’s been a real pleasure working with you again!
Warmest regards,
The Charles Head Team
★★★★★ 5/5
GoogleNikki and her team are amazing! If you want to sell your property for the right price, this is the company to use. The service was extremely professional and attentive. They went out of their way to help solve queries the buyer had. The whole process was managed extremely well with weekly updates. I was impressed that the agency also followed up with the solicitors, which is a value added service. I was congratulated upon the sale with a beautiful bottle of wine. I recommend Charles Head 200%
The · 28 July 2022
Agent replied · 28 July 2023
Thank you ever so much for your wonderful review. We really appreciate you taking the time to leave us one and we are pleased that you had a great experience with us here at Charles Head.
★★★★★ 5/5
GoogleNikki and Alisha were absolutely outstanding. Both are exceptionally organized, thoroughly professional, and completely reliable. Nikki, clear, no-nonsense approach was refreshing, and dealing with her directly made the entire process so …
Jonathan · 14 April 2025
Agent replied · 14 April 2026
Thank you so much for your kind words and lovely review! It truly means a lot to hear such positive feedback. It was an absolute pleasure working with you on the Hope Cove transaction, and I’m so glad to know the process felt smooth and … More
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