Trusted Agent profile · King's Lynn
★★★★★
330 reviews across 2 platforms
17 High Street, King's Lynn, PE30 1BP
Russen & Turner's office in King's Lynn, at 17 High Street, is rated 4.8 out of 5 across 330 reviews on two platforms, including 320 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Russen & Turner, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the King's Lynn office, from every platform, shown as written. First names only.
4/5
GoogleOur sellers used this agency and we were very impressed with their professionalism when we called them..... When we moved into our new house we were so touched by the bag of goodies that was left by them including a well needed tea bag, milk and sugar! Well done 👍🏼 …
5/5
GoogleSplendid company absolutely fantastic
Thanks so much Aiden wishing you all the best in your new home.
5/5
GoogleGreat service from start to finishPositiveResponsiveness, Quality, Professionalism, Value
Thanks for the review Robert, we really do hope you and your family are happy in your new home and thanks for trusting us to sell yours. From Mark & the team.
5/5
GoogleVery professional, kept us informed throughout our move. Which helped as we were relocating.
Thanks for taking the time to leave such kind words Emily. All the very best to you. 😁 …
5/5
GoogleHave used this estate agent twice in the last year and would thoroughly recommend. Their customer service is second to none and we were kept well informed throughout the whole process. Issues that we had with the sale were soon resolved by their staff who couldn’t have been more helpful.
5/5
GoogleExcellent Estate agent. Highly recommendedPositiveResponsiveness, Quality, Professionalism, Value
Thank you Steve 👍 …
5/5
GoogleVery efficient and professional service - easy to deal with and good communication.
Thanks Andrew, very kind of you. :)
5/5
GoogleWhen were buying a house through this firm and also when buying a house where they were involved in the onward chain, they were enormously helpful. We were kept well informed of progress and they went beyond the normal expectations in helping to achieve completion o the desired date
5/5
GoogleThey were very helpful when we had to sell my late father-in-law's property. They understood our needs at a distressing time and exactly how to market the property, and we had a relatively quick sale (any delays were due to solicitors!). They kept us regularly informed throughout the process.
5/5
FacebookI have recently purchased my home through Russen and Turner. Excellent, efficient service. Sam, Jess and all the team are friendly, helpful and went above and beyond to make sure my purchase went through without any problems. Thanks again.
5/5
GoogleFantastic people, excellent service, Thank You All.
Thanks Yvonne, always a pleasure. 👌
5/5
Google"Probably" the best estate agent in the area . I have dealt with many agents locally over the past forty years both privately and commercially and would put Russen and Turner at the top of the list for efficiency and being so easy to deal with .
5/5
GoogleReally lovely team. Would highly recommend them. They know what they are doing.
Such kind words Kerry, thank you for taking the time to leave a review.
5/5
GoogleEXCELLENT AND EFFICIENT SERVICE WHEN PURCHASING A PROPERTY.
Thanks for taking the time Susan.
5/5
GoogleProfessional and friendly.
Thank you Susan 👍
5/5
GoogleA great website. Very easy to use
Thanks for the feedback Tracey.
5/5
GoogleGreat Estate Agents. Really dedicated Team
Thank you Beata, good luck in your new home with your family.
5/5
GoogleGood customer service and very helpful
Thank you Lorna.
5/5
GoogleEfficient service. Can't fault them
Thank you Viv, we really do appreciate your feedback.
5/5
GoogleWe had continuous updates of the sale from Faye when we were purchasing our first home which was great. All staff were friendly and helpful every time we needed to make contact or had queries. Many Thanks for all your help!
5/5
GoogleFirst star service, from start to finish
Thanks Wendy. 👍
5/5
GoogleAll the staff at Russsn & Turner were curious very helpful and put themselves out to go that little extra to make what can be a very testing time go as smoothly as possible. Many thanks to the team
5/5
GoogleGood experience always helpful.
Thank you James.
2/5
GoogleNot bad just like the rest
Hello Jane, thank you for your review. I have tried to find your details on our system and cannot find any record of you. We are not a big company and we work extremely hard for our reviews. It's very disappointing for us when we get below average feedback, especially when its from someone we have no record of. I notice in some of your reviews you have never even visited the place you are reviewing, this is very unfair on those companies. If this feedback was left in error, would you please be kind enough to withdraw it, if you did have dealings with us and were left unhappy, please contact me on (01553) 768187 - and ask for Mark Lock. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Russen & Turner, King's Lynn won Gold.
