Trusted Agent profile · King's Lynn
★★★★★
298 reviews across 2 platforms
17 High Street, King's Lynn, PE30 1BP
Russen & Turner's office in King's Lynn, at 17 High Street, is rated 4.8 out of 5 across 298 reviews on two platforms, including 288 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Russen & Turner, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the King's Lynn office, from every platform, shown as written. First names only.
5/5
GoogleWhen were buying a house through this firm and also when buying a house where they were involved in the onward chain, they were enormously helpful. We were kept well informed of progress and they went beyond the normal expectations in helping to achieve completion o the desired date
5/5
GoogleThey were very helpful when we had to sell my late father-in-law's property. They understood our needs at a distressing time and exactly how to market the property, and we had a relatively quick sale (any delays were due to solicitors!). They kept us regularly informed throughout the process.
5/5
FacebookI have recently purchased my home through Russen and Turner. Excellent, efficient service. Sam, Jess and all the team are friendly, helpful and went above and beyond to make sure my purchase went through without any problems. Thanks again.
5/5
GoogleFantastic people, excellent service, Thank You All.
Thanks Yvonne, always a pleasure. 👌
5/5
Google"Probably" the best estate agent in the area . I have dealt with many agents locally over the past forty years both privately and commercially and would put Russen and Turner at the top of the list for efficiency and being so easy to deal with .
5/5
GoogleReally lovely team. Would highly recommend them. They know what they are doing.
Such kind words Kerry, thank you for taking the time to leave a review.
5/5
GoogleEXCELLENT AND EFFICIENT SERVICE WHEN PURCHASING A PROPERTY.
Thanks for taking the time Susan.
5/5
GoogleProfessional and friendly.
Thank you Susan 👍
5/5
GoogleA great website. Very easy to use
Thanks for the feedback Tracey.
5/5
GoogleGreat Estate Agents. Really dedicated Team
Thank you Beata, good luck in your new home with your family.
5/5
GoogleGood customer service and very helpful
Thank you Lorna.
5/5
GoogleEfficient service. Can't fault them
Thank you Viv, we really do appreciate your feedback.
5/5
GoogleWe had continuous updates of the sale from Faye when we were purchasing our first home which was great. All staff were friendly and helpful every time we needed to make contact or had queries. Many Thanks for all your help!
5/5
GoogleFirst star service, from start to finish
Thanks Wendy. 👍
5/5
GoogleAll the staff at Russsn & Turner were curious very helpful and put themselves out to go that little extra to make what can be a very testing time go as smoothly as possible. Many thanks to the team
5/5
GoogleGood experience always helpful.
Thank you James.
2/5
GoogleNot bad just like the rest
Hello Jane, thank you for your review. I have tried to find your details on our system and cannot find any record of you. We are not a big company and we work extremely hard for our reviews. It's very disappointing for us when we get below average feedback, especially when its from someone we have no record of. I notice in some of your reviews you have never even visited the place you are reviewing, this is very unfair on those companies. If this feedback was left in error, would you please be kind enough to withdraw it, if you did have dealings with us and were left unhappy, please contact me on (01553) 768187 - and ask for Mark Lock. Thank you.
5/5
GoogleExcellent service. Would recommend without hesitation.
Thank you Dennis 😊 …
5/5
GoogleThroughout our dealings with Russen & Turner we were extremely well looked after in all the transactions that we undertook with them. The whole experience was done in a very friendly but professional manner and would certainly recommend them.
5/5
GoogleBest Estate Agent by far
Hi Me Me, thank you so much.
5/5
GoogleFound Russen and Turner to be excellent Estate Agents. Managed to sell my home within 2 weeks. Was given regular feedback supplied by the viewers, and when the sale was agreed, the agents still kept in contact
5/5
FacebookExcellent Service from the first meeting felt really comfortable and would highly recommend.
5/5
GoogleExcellent estate agents, honest, reliable and staff are very friendly, probably because they are a small local firm who want to do the best for their customers. Would highly recommend.
5/5
GoogleI FOUND RUSSEN&TURNER VERY EFFCIENT WHEN THEY HANDLED THE SALE OF OUR PROPERTY , WE WERE KEPT INFORMED OF THE PROGRESS AT ALL TIMES , WOULD USE AGAIN.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Russen & Turner, King's Lynn won Gold.
