5/5
GoogleReally great service from lettings agents. Friendly and helpful.
Agent replied · 19 June 2024
Thank you Leanne for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
Trusted Agent profile · King's Lynn · Norfolk
Verified
Abbotts Countrywide King's Lynn reviews
★★★★★
188 reviews across 1 platform
20 High Street, King's Lynn, Norfolk, PE30 1BP
Part of Abbotts Countrywide, see every office.
Abbotts Countrywide's office in King's Lynn, Norfolk, at 20 High Street, is rated 4.2 out of 5 across 188 reviews on 1 platform, including 188 Google reviews rated 4.2.
Reviews
Every review we hold for the King's Lynn office, from every platform, shown as written. First names only.
Google5/5
GoogleThe lady that valued the home was professional, explained everything clearly and wasn't at all pushy.
Agent replied · 29 December 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
Google3 years ago Abbotts Countrywide sold our house with only 1 viewing! Great. We would recommend this company to anyone. We are now ready to move again and didn't hesitate to use them again. They have already done 2 viewings. Keep up the great work Abbotts.
Agent replied
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
5/5
GoogleAnother amazing service from Gemma and Lynsey. Turned around our second let in 1 week!!! You will not get a more professional and efficient service and I would not use anyone else. Thanks again #superteamPositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleLetting Agents worked extremely hard ensuring that new tenants were found quickly. Good communication, support and fair negotiation terms.
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleKerrie & Lyndsey at Abbotts helped find tenants for my house. Communication was great and the process was easy. I would highly recommend. Thank you
Agent replied · 30 July 2023
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI found the team at Abbotts to be very professional and helpful. They found a buyer very quickly. Would not hesitate to recommend.
Agent replied · 30 July 2023
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleAbsolutely useless with terrible customer service, after sending two emails and calling countless times with no answer I gave up enquirying about a property.. Very disappointing :(
Agent replied · 30 July 2023
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
1/5
GoogleVery unfriendly and unhelpful people over the phone. Zero interest and one word answers. No response to my emails. Very disappointing because i am new in the area and i had hoped to work with this company. Oh well.
Agent replied
Hi Connie, I am sorry you feel this way, however, I would like to invite you to contact us via review@countrywide.co.uk. to allow us to understand further your rating and comments. Kind regards, Scott (Customer Relations Team)
5/5
GoogleI have found Abbotts in King's Lynn to be a very good estate agency. The staff were realistic in recommending a good price for my house and enthusiastic in finding a suitable buyer. I would recommend Abbotts for selling houses.
Agent replied
Thank you Alan for your glowing 5* review! I will of course make sure your kind words are forwarded to the whole Abbotts team in King's Lynn. Best wishes, Scott
5/5
GoogleThe lady that valued the home was professional, explained everything clearly and wasn't at all pushy.
Agent replied · 30 July 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleStay away from these if you want to rent your property. False promises. Countless lies. A company that is driving by commission.
Agent replied · 30 July 2023
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleDaniella at Abbott’s was very friendly and helpful. She had a very kind personality and all of the other office staff were so polite and helpful, great communication. thank you 😊 …
Agent replied
Hi Janice! Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Amy.
5/5
GoogleGemma, the property manager who I liaise with, is very efficient, professional and responds in a timely manner. I believe Abbotts look after tenants and landlords in an equitable and fair matter.
Agent replied
Thank you Catherine, i will share this review with Gemma and the management team. Kind regards, Sarah
3/5
GoogleMixed experiences with Abbotts as a whole, but since Rebecca Carse took over as our property manager, things have been much smoother. Very attentive and friendly, nothing seems too much trouble!
Agent replied · 30 July 2023
Amy, I am sorry that your experience was not as expected to start, however, I am delighted to read that Rebecca has made amends for this. Please get in touch if there is anything we can do or address at review@countrywide.co.uk Kindest regards, Mark
3/5
GoogleMixed experiences with Abbotts as a whole, but since Rebecca Carse took over as our property manager, things have been much smoother. Very attentive and friendly, nothing seems too much trouble!
Agent replied
Amy, I am sorry that your experience was not as expected to start, however, I am delighted to read that Rebecca has made amends for this. Please get in touch if there is anything we can do or address at review@countrywide.co.uk Kindest regards, Mark
5/5
GoogleVery pleased with their excellent service, knowledgeable and friendly staff helping me find a suitable property.
Agent replied · 30 July 2023
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service from a professional and helpful team. We look forward to you continuing to provide you high standards of service as you manage our letting . Many Thanks.
Agent replied
Thank you Jack for your 5* review of our Abbotts' Lettings team. Kind regards, Scott
5/5
GoogleAbsolutely excellent service! A very friendly and professional team who managed to turnaround viewing to occupation in record time, even over the Xmas holidays. Highly recommended.
Agent replied
Thank you Gary for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy.
5/5
GoogleVery professional staff. Used now for over a year and found to be an excellent servicePositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 19 June 2024
Thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery satisfied, received very good service, everything was done very professionally, all our questions was answered quick. Thank you so much all staff in Abbott’s
Agent replied
Thank you Bobocu for your wonderful 5* review! As always, it is great to read that our local Abbotts Countrywide team have provided you with an excellent experience. Best wishes, Lucy.
5/5
GoogleExcellent service, especially from suzie, I had to move from great Yarmouth to kings lynn, and suzie was very supportive, Thankyou
Agent replied
Many thanks for taking the time to leave our dedicated team this fantastic 5* review. Best wishes, Lucy
1/5
GoogleAvoid at all cost!!!NegativeResponsiveness, Quality, Professionalism, Value
Agent replied · 30 July 2023
Hello, we're sorry you feel this way. We'd really appreciate any further feedback which you can leave by emailing review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleI had a lady called Lynsey she was so lovely when she came to do property check very helpful.
Agent replied
Thank you Lisa for taking the time to leave kind words and a 5* review. Best wishes, Mark
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
