5/5
GoogleMichelle and Georgie helped us as first time buyers - Gave us great advice and communicated efficiently with us!
Agent replied · 15 April 2026
Thank you for the 5 star review. It was our pleasure to help you find your first home.
Trusted Agent profile · Kings Heath
Verified
Oulsnam Kings Heath reviews
★★★★★
351 reviews across 2 platforms
20 High Street, Kings Heath, B14 7JT
Oulsnam's office in Kings Heath, at 20 High Street, is rated 4.8 out of 5 across 351 reviews on two platforms, including 128 Google reviews rated 4.7.
Reviews
Every review we hold for the Kings Heath office, from every platform, shown as written. First names only.
Google5/5
TrustpilotPositive feedback for Jeff
Jeff was friendly and very professional. Thank you
5/5
GoogleThe whole Kings Heath team were incredible, super friendly, happy to help and very responsive throughout the intimidating process of being a first time buyer. Highly recommended.
Agent replied · 7 May 2026
Your 5 star review is appreciated Jim. Thank you.
5/5
TrustpilotThe manager and staff at Robert Oulsnam…
The manager and staff at Robert Oulsnam all worked in our best interest to make our experience of selling our house the best it could be. They took time and effort to support and help us through a very trying and stressful time. The manager and staff made themselves available for any queries and updates that we needed. From start to finish, the Droitwich office was incredibly professional and knowledgeable.
5/5
TrustpilotOur experience of buying the house…
Our experience of buying the house through Oulsnam was fault free they always gave prompts and updates quickly. They recommended a conveyancer that also worked very well. Cannot fault then on our experience
5/5
GoogleBrilliant service, the team at oulsnam got our house sold within 9 weeks. Always responsive and on the ball, Thankyou
5/5
TrustpilotProfessional, friendly and courteous service
We received a courteous, friendly and supportive service from the outset from Lauren, James and Lisa (Moseley branch). Clear communication was key to making us feel confident about how everything was progressing along with prompt responses to our queries/updates. Job well done!
5/5
TrustpilotHighly recommend, great service throughout
I had a great experience selling my flat with Robert Oulsnam - Droitwich. The team were really helpful, professional, and easy to deal with throughout the whole process. Communication was clear and consistent, and I always felt kept in the loop. They gave great advice and made what could have been a stressful process feel straightforward and well managed.
5/5
TrustpilotGreat house viewing with Sadie-Jayne
Great house viewing with Sadie-Jayne. Extremely welcoming and professional, answered all questions on the property, just super helpful.
5/5
GoogleHannah and the team have been great. Superb communication and customer service are ensuring a hassle free transaction.
Agent replied · 27 July 2026
Hi Samantha, thanks for taking the time to leave us a review!
5/5
GoogleSarah Nourse 5* Sarah has been fantastic in pushing a sale through for completion! Really friendly, efficient and has been a pleasure to work with! Would 100% recommend using Sarah
5/5
GoogleReally delighted by the excellent service provided by Oulsnam Kings Heath. They are very helpful, efficient and friendly. Strongly recommend them .
Agent replied · 7 May 2026
Thank you for your kind words and 5 star review.
5/5
TrustpilotExcellent service for move within Kings…
Excellent service for move within Kings heath area. Quick responses, kept us up to date and were always available. Highly recommended.
5/5
TrustpilotWasn’t plain sailing due to the…
Wasn’t plain sailing due to the solicitors, But Debbie solway at oulsnam redditch made it all worthwhile highly recommended
Agent replied · 5 October 2026
Thank you for taking the time to leave a review. While the journey wasn’t without its challenges, we’re so pleased Debbie was able to support you through it. We really appreciate the recommendation.
5/5
TrustpilotExcellent throughout what was a…
Excellent throughout what was a difficult sale would have no concerns about recommending them.
Agent replied · 5 October 2026
Thank you for your kind review, we really appreciate you taking the time to leave a positive for the Bromsgrove office and are delighted to hear you were happy with the service offered!
5/5
TrustpilotFriendly reliable staff, always available to help
We have used Robert Oulsnam in Redditch for three house moves over the years, and have always been able to rely on the staff being friendly and helpful throughout the entire process. Therefore we are happy to recommend their services to anyone planning to move in the near future.
5/5
TrustpilotJeff shown us around the house
Jeff shown us around the house. He was such a lovely guy and very helpful. Thank you!
5/5
TrustpilotAlways helpful and responsive
Despite several false starts from prospective buyers the team stuck with it eventually leading to a successful outcome. Always helpful and responsive.
Agent replied · 5 October 2026
Thank you for your feedback. We’re pleased the team was able to support you through the ups and downs and achieve a successful outcome. Your comments about our responsiveness and helpfulness are greatly appreciated.
5/5
TrustpilotAmazing!
Rachel and Lissie at the Bournville office were amazing from the outset. In difficult circumstances they were very understanding and supportive. They advised every step of the way and were always quick to respond and keep us updated.
5/5
TrustpilotPleasant helpful staff
Pleasant helpful staff, nothing was too much trouble especially viewing times.
Agent replied · 11 May 2026
Thank you for your 5 star review and we at Kings Heath office hope you are happy in your new home.
5/5
GoogleFirst time expeirence of selling our property. We looked into Purple Bricks and had friends who used them - they don't work on commission so don't really care if your house sells for less as long as the sale gets completed. We then decided we needed an agent and had the property valued by three local estate agents. Lynda from Robert Oulsnam (Kings Heath, Birmingham branch) was such a breath of fresh air. No sales pitch, no fake compliments to butter me up - just genuine knowledge and experience. We were happy to go ahead with them. Amy came to take the photos and, again, was excellent. Advising what we should move around, the angles etc. Advert was live within forty-eight hours as promised. Susan handled our viewings with 100% professionalism - advising us of the viewings booked, offers and who she felt was the best bet. Our house sold with ten days of it going on sale and we should be exchanging this week. Naz has been excellent with the communication and making sure all is ticking along. No one wants to pay agents fees but you have to see the benefits. They looked after everything for us, got us above asking price and had it marked as 'sold' in no time - that's what we paid for and were happy to do so! Thank you once again to Robert Oulsnam - especially the Kings Heath team!
5/5
Trustpilota smooth ride
Realistic property evaluation. Prompt professional brochure and immediate buyers. Lengthy but fairly smooth process until completion. Advised of any problems as they arose. Phone always answered, all the team helpful.
1/5
GoogleVery unprofessional agents. Poor marketing, communication and due diligence. Viewings conducted in a random and uninformed manner, Communication semi-literate.
Agent replied · 27 July 2026
Hi Manon, Thank you for your review. We’re disappointed to read your comments, as they don’t reflect the standards we expect or the feedback we typically receive. If you’re open to discussing the specifics of your experience, we would welcome the opportunity to review this further. Please contact our Managing Director directly at Andrew.Schofield@KarlTatler.com . Kind regards, Karl Tatler Estate Agents
5/5
GoogleSo pleased with the efforts of the Kings Heath team who dealt with my sale in what was such a tough year! They were always willing to chase up and down the chain, kept me informed and looked after my buyer well. Michelle was terrific throughout the process - very knowledgeable, understanding and even helped me out removals pickle when a completion date suddenly popped up. Hope to deal with Oulsnam again next time I buy or sell a property!
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