Trusted Agent profile · Kilmarnock

Slater Hogg & Howison Kilmarnock Sales reviews

4.1

★★★★★ Great

215 reviews across 2 platforms

31-33 John Finnie Street, Kilmarnock, KA1 1BL, KA1 1BL

Slater Hogg & Howison's office in Kilmarnock, at 31-33 John Finnie Street, is rated 4.1 out of 5 across 215 reviews on two platforms, including 154 Google reviews rated 4.9.

Google logo

4.9 / 5

154

Reviews on Google

This office

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Slater Hogg & Howison Kilmarnock Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kilmarnock.

What do you need help with?

Reviews

Every review we hold for the Kilmarnock office, from every platform, shown as written. First names only.

5/5

Google

I would highly recommend Slater Hogg and Howison Sales (Andrew Templeton) for mortgage advice and support. Andrew took the time to understand my situation, provided clear and honest advice, and worked diligently to explore the available options with lenders. What stood out most was his willingness to go the extra mile and provide reassurance when things became challenging. His support and expertise made a significant difference. Thank you, Andrew, for all your help. It has been greatly appreciated, and I would highly recommend their services to anyone looking for a knowledgeable and dedicated mortgage adviser.

Irfan · 11 July 2026

Agent replied · 11 October 2026

Thank you, Irfan, for your wonderful review! We're thrilled to hear that Andrew provided you with clear and honest advice while going the extra mile to support you through challenges. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

From start to finish I cannot recommend Slater Hogg Kilmarnock highly enough. From Steve in Marketing and Mairi & Susan in the office, they constantly impressed. Not once did I ever have to call as they kept me up to speed every day. Mairi went above and beyond and I cannot thank them enough. Moving home is stressful and they removed that! The video and pictures by Andrew were phenomenal and I thank them for the amazing marketing that sold my house in 7 days! I have no plans to move again but would definitely recommend this fabulous team of people. Kind regards Pam

Pam · 9 March 2025

Agent replied · 22 May 2025

Thank you Pam for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Andrew was exceptional in taking me through the mortgage process as a first time buyer.

Calum · 11 September 2026

Agent replied · 11 October 2026

We are thrilled to hear that Andrew provided exceptional service during your first time buying experience. We strive to make the mortgage process as smooth and stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Me and my boyfriend are first time buyers and could not of asked for a better mortgage advisor (Andrew Templeton) . Buying your first house is very scary and stressful but Andrew helped us feel more relaxed and excited about buying our first house and I would recommend him to anyone thank you for all your help

Amy · 4 October 2026

Agent replied · 11 October 2026

Thank you for your fantastic 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Was helped by Rachael at the Kilmarnock branch for my rental she was very polite and helpful nothing was to much trouble would highly recommend give her 10/10 very professional

Derek · 11 May 2026

Agent replied · 11 October 2026

Thank you so much for your kind words! We truly appreciate your feedback and are so glad that Rachael was able to provide you with top-notch service. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

Bernard made the process of letting through slater hogg and howison as smooth as possible for my partner and I. Kept in touch and kept us up to date with what was happening before we collected the keys for our flat. He ensured he answered any questions we had thoroughly, especially since it was our first time letting. Definitely a credit to the company. Would definitely recommend this sales and letting agents as we are more than delighted with the support we received and the property within itself is great.

Carys · 5 December 2024

Agent replied · 9 December 2024

Thank you so much for your wonderful 5* review Carys! We're thrilled to hear that Bernard made your first letting experience smooth and enjoyable. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Rachael is the best; efficient, friendly, empathetic and extremely professional, great attention to detail and always answers the phone with a quick response. Thank you Rachael and the team, love the flat xx

Paul · 11 April 2026

Agent replied · 11 October 2026

Thank you for your kind words! We are thrilled to have Rachael on our team and appreciate your recognition of her exceptional skills. We're glad to know you're happy with our service and hope to continue providing you with the best experience. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Fantastic service from Slater and Hogg Kilmarnock. Their mortgage advisor Andrew has been a brilliant help and would highly reccomend!

Jack · 11 July 2026

Agent replied · 11 October 2026

Thank you so much for the amazing review! We're thrilled to hear that our team provided you with fantastic service, especially our mortgage advisor Andrew. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Very helpful, really smooth process. Thanks to Steve and Amanda

Neil · 11 September 2026

Agent replied · 11 October 2026

Thank you so much for your excellent 5* review! We are thrilled to hear that Steve and Amanda were able to make your experience a smooth one. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Rachael is friendly and ready to help, she truly made time to accommodate my last minute viewing request since I traveled from North Yorkshire on that day. She is incredibly professional and responsive throughout the process. I highly recommend Rachel to anyone looking to rent a property.

Ruth · 22 November 2025

Agent replied · 22 December 2025

Thank you for taking the time to review us, we really appreciate it! It was a pleasure accommodating your last minute viewing request and we are so glad you had a positive experience with our team. We strive to provide excellent service to all of our clients, and we are happy to have helped you find your new rental property. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We recently completed a very satisfactory sale thanks to the team at the Kilmarnock Branch. Steve’s easy manner and enthusiasm was a pleasure. Also his valuation was spot on. Thanks to the viewings coordinated by Susan, Andrew and Korri, a sale was agreed within days of the property being marketed. Mairi was always very pleasant, responsive and nothing was too much trouble for which I’m grateful as her support really helped to get the sale completed.

Kenny · 19 December 2024

Agent replied · 26 December 2024

Thank you Kenny for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.

1/5

Google

Never have i come across a more unhelpfull place Phoned them several times and no answers left a couple of messages and they couldnt be bothered to call back I went into the office and was met by a bunch of clueless unprofessionels that couldnt care less What a joke of a place

Bo · 11 September 2026

Agent replied · 11 October 2026

Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

The whole team at Slater Hogg have been outstanding when helping us buying our new house and sell our other old one. Andrew Templeton has over and above to help my partner and I with any questions, and chasing everyone involved in the process to assure everything goes smoothly. Highly recommend Slater Hogg and oor Andrew.

R · 11 August 2026

Agent replied · 11 October 2026

Thank you for choosing Slater Hogg for your real estate needs! We are thrilled to hear that our team, especially Andrew Templeton, went above and beyond to make your experience a smooth one. We appreciate the recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Our onboarding experience with Rachael Mcgregor was very nice. She related with us with high level of courtesy and her customer service skills is top notch. She handled all the process with good professionalism and we have no regret that she was assigned to handle our lettings.

Olalere · 26 September 2025

Agent replied · 17 October 2025

Thank you for your kind words! We are thrilled to hear that your onboarding experience with Rachael was a positive one. We pride ourselves on providing top-notch customer service and we are glad that she was able to handle your lettings with professionalism and courtesy. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Have recently assisted my 82year old mum to sell and buy a new home (both Kilmarnock Branch). Mhari, Steve and Susan were amazing with this whole process. Very informative, kept up to date at all times and very competitive rates. I would actually say Mhari went above and beyond to help. This can be a very stressful time but not with Slater Hogg they made the whole process very easy. The marketing and professional photography is also second to none. Would highly recommend and thank you to all the team.

Gillian · 27 June 2024

Agent replied · 25 October 2024

Thank you Gillian for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We had discussed mortgages with Andrew, very down to earth, went thru everything made made sure we understood everything we needed to know, very easy to reach the office and they put our minds at rest knowing it was being dealt with properly. Would definitely recommend!

Tom · 27 September 2026

Agent replied · 11 October 2026

Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We would like to express our heartfelt gratitude to the whole team at Slater Hogg particularly Mairi, Korri, Steve, Andrew and Susan who went above and beyond helping us with the sale of our property near Kilmarnock as we live in North Yorkshire. Nothing we asked of them was too much trouble. Everything was done professionally and cheerfully. Thank you all.

Peter · 10 March 2025

Agent replied · 22 April 2025

Hello Peter, thank you so much for your wonderful 5* review! We're thrilled to hear that Mairi, Korri, Steve, Andrew, and Susan provided you with exceptional service during the sale of your property. Your kind words mean a lot to us, and we're delighted that we could assist you from afar. Best regards, Lucy, Customer Relations Team

5/5

Google

We had an appointment with Andrew yesterday and were pleasantly surprised by how knowledgeable and approachable he was. He listened carefully to our needs, reflected on our thoughts, and provided clear & jargon-free advice. We left feeling really reassured and confident about the next steps. Andrew is an asset to Slater Hogg and Howison and we would highly recommend him to anyone seeking an expert advice.

Agnes · 4 December 2024

Agent replied · 9 December 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I can not recommend the service we have received from Slater Hogg in Kilmarnock highly enough. From our initial conversation and meeting with Steve to the end result with Mairi selling our property within a week. They have provided an exceptional service and would highly recommend anyone to get in touch with the team should you be considering selling your property. A first class service form all the team.

Fiona · 11 March 2026

Agent replied · 11 October 2026

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

What can I say? The service we have received from Valuer Steve, Mairi and Susan has been exceptional. They actually found us our new forever home and supported us through the process the entire way. The patience, understanding and professionalism was second to none. Nothing was too much hassle and they went above and beyond to help us every step of the way. Could not recommend them enough!! Thank you all so much again x.

Kimberley · 28 May 2024

Agent replied · 25 October 2024

Thank you so much for your kind words, Kimberley! We are thrilled to hear that Valuer Steve, Mairi, and Susan provided you with exceptional service and helped you find your forever home. We are proud of our team's dedication to professionalism and going above and beyond for our clients. Congratulations on your new home, and thank you for recommending us!

5/5

Google

Bernard is my contact for the property I let and is so helpful. He recently kept me up to date with my tenant’s issues and was so professional and helpful. Apart from that I find Bernard to be extremely friendly, which is much appreciated as it’s not always the case. I couldn’t have anyone better to deal with my property. Morag Wright

Morag · 5 December 2024

Agent replied · 9 December 2024

Many thanks Morag for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic experience from start to finish! First time selling and put my mind at rest constantly - plus made me a few extra quid I wasn’t expecting!! Think with my panicking I spoke to everyone in the team but big thanks to Steve, Mairi, Susan, Korri and Andrew who were always on hand! Would 100% recommend to everyone who’s thinking of selling. Thank you!

Stuart · 2 November 2024

Agent replied · 9 November 2024

Thank you Stuart for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Ten years of overcharging and appalling service

I was a landlord for ten years and dealt with Slater Hogg throughout that period. My experience was consistently appalling. I felt overcharged at every opportunity and never believed they were acting in my interests as their client. Quite the opposite, it often felt as though they were working against me. I repeatedly received information that proved to be incorrect or misleading, which caused unnecessary frustration and completely destroyed my trust in the company. Based on my experience, I would not recommend Slater Hogg to any landlord.

Chris · 24 July 2026

5/5

Google

I have just had the best experience dealing with Rachael in Kilmarnock office over the last week,helping me secure a wonderful rental property,she made the process so straight forward and was always available to take my calls and put my mind at ease This girl is remarkable at her job in my estimation and I’m extremely grateful to her Thank you Rachael,I wish you all the best in your chosen career,you’re amazing! Isabel

Isabel · 6 August 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Slater Hogg & Howison's Google reviewsLeave Slater Hogg & Howison a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Slater Hogg & Howison Kilmarnock Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kilmarnock.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent