Allen & Harris Kilmarnock reviews

★★★★★ 5/5

Google

As a prospective first time buyer, I felt out of my depth due to my lack of knowledge on the housing market, not entirely sure how I would go about stepping on to the property ladder. Having previously attended viewings and been unsuccessful up to that point, I reached out to Allen and Harris. After a short phone call, I was invited to attend a mortgage meeting with Fiona. Fiona was extremely knowledgeable and thorough in the steps I would need to take to get the ball rolling. This was the first time I felt there was any movement on my goal of becoming a homeowner. Soon after, I notified them of my interest in one of the properties Allen and Harris had listed. I was then booked in for a viewing with Natalie. Natalie was very insightful, giving me all information I needed to hand while showing me around the property. I was so impressed I submitted a formal offer and was informed that very afternoon that my offer had been accepted. Fiona then took the reigns, acting as my broker, getting my mortgage approved, finding the best deal on my home insurance, health insurance, as well as setting up my will. I can't stress how incredibly smooth this entire process has been. I'm now a homeowner, in a property I love and I can't thank Fiona and Natalie enough. I would recommend their services to anyone who might be in a similar situation to me. The team are excellent at what they do, offering guidance while catering to your needs, finding the right property for you.

Robert · 11 October 2023

★★★★★ 5/5

Google

Really happy sith service from Sean at Allen and Harrus when purchasing our new home. Sean was extremely professional and helpful throughout the whole process. Thank you Sean.

Maureen · 11 October 2025

★★★★★ 5/5

Google

Shown a property by Connor Cooper. Excellent agent. I have been shown properties by other agents recently and felt Connor was by far one of the best. Polite, knowledgeable and answered all my questions. Also very cheery which makes house hunting a little bearable! Thanks Connor- very impressed with Allen and Harris staff compared to other companies.

Gillian · 11 October 2024

★★★★★ 4/5

Google

Initially my home was for sale through Allen and Harris, Ayr, and my experience was absolutely terrible. No effort made to sell my property, appointments made by clients were cancelled by Allen and Harris with no follow up, and absolutely atrocious customer service. During that time the Ayr branch closed and Julie at Kilmarnock took over the sale. She was absolutely brilliant! Lot's of regular contact, always very polite and professional and just an absolute asset to the company. My experience initially was so bad, that I can't ignore, hence 4 stars and not 5. The lack of effort by Ayr branch over several months could easily have cost me the sale of the property. Had management stepped in quicker, or been more responsive to my complaints, I would have been happier.

Tommy · 25 July 2025

★★★★★ 1/5

Trustpilot

Poor, poor service

I recently asked for a Home Report to be e mailed, someone st their office decided to phone to arrange a viewing, they couldn’t get through because they dialed the wrong number. I explained I wanted to see the Home Report before arranging a viewing and adked, for the second time, van I have the Home Report, again this didn’t arrive, I gave it another go and still nothing happened. I feel sorry for the sellers😢

Marie · 6 June 2026

★★★★★ 5/5

Google

Both my wife an myself would like to thank Natalie and all the guys in the Killie office of Allen and Harris for all the hard work they done for us in the selling of a flat . Always on hand to answer any questions we had. Again many thanks John and Catherine.

John · 11 October 2024

★★★★★ 1/5

Trustpilot

Read the Contract!

I employed this company to sell a house. After 6 months and no sensible offers, I terminated their contract. A few months later, I sold the house through another agent, who were brilliant. However it turned out that the eventual buyers had seen the house originally several months before through Allen and Harris. The next thing I knew was their high powered solicitors demanding full payment of their selling fees, which according to their contract I have to pay indefinitely after they have sown anyone the house. This is criminal and they should be ashamed of themselves putting a clause like that in a legal contract. So beware, read all the small print. Don't use Allen and Harris as they are absolutely useless.

Ken · 23 April 2026

★★★★★ 5/5

Trustpilot

Great helpful team

Great helpful team! They did a really great job and provided the best service for me and my mother. We had a thousand questions, and found a thousand and one answers. Special thanks to Matthew Wyeth and Tyler Corr for making our searching experience so comfortable and resultive!

Nikita · 20 November 2025

★★★★★ 1/5

Trustpilot

Really poor experience with Allan &…

Really poor experience with Allan & Harris Roath. I had a house valuation booked, and because I’m away on business, a family member took half a day off work to attend. Just a few hours before the appointment, they cancelled by email with no phone call, no proper explanation, and no attempt to rearrange. Cancelling last minute is bad enough, but not even having the decency to call or acknowledge the inconvenience caused is unacceptable. It shows a complete lack of professionalism and zero respect for people’s time.

Guest · 1 April 2026

★★★★★ 5/5

Google

Using Allen & Harris was an absolute delight. Connor & Natalie were helpful courteous and professional . In every aspect regarding the purchase of our new home. We will only sell our home through this company. Most impressed, throughout the entire process. Best wishes John D Murray

John · 11 October 2024

★★★★★ 5/5

Google

We had a first class experience with Sean. He went out of his way to help us, even dropping keys off to family, 10 miles away as we live abroad. Thank you Sean. You were amazing

David · 20 February 2025

★★★★★ 2/5

Trustpilot

Allen and Harris

Allen and Harris, WhitchurchJust put my parents house on the market with Allen and Harris and not impressed with communication at all. An Open House was arranged but on the day of the Open house no communication with either myself or my brother)who lives in the house) so I was a bit concerned. I rang the office and was told one of their colleagues should have got in touch with me to say it had been pushed back two weeks. I had not received a phone call or message of any kind. I was then told it was rearranged for two weeks later, again no communication and nothing materialised.Early days but already thinking of finding someone else to sell the house.

Jacqueline · 27 August 2024

★★★★★ 5/5

Google

Martin and the team of Sean and Mazda have been friendly and supportive in the process of selling our home and their communication has been excellent. Thank you so much.

Elise · 18 April 2025

★★★★★ 5/5

Google

We had a great experience using Allen and Harris in Kilmarnock. it was an extra stressful time as myself and my mum were selling our houses at the same time. Natalie made everything run smoothly for us and kept us up to date via telephone calls and emails on upcoming viewings and feedbacks. Very professional smooth process couldn’t have wished for better.

Maxine · 11 October 2023

★★★★★ 1/5

Trustpilot

60% 1-star reviews at the time of…

60% 1-star reviews at the time of writing, this should be the only red flag you need. Firstly, they mis-sold the tenancy, and assured certain facts that were conditional on my signing were true, that turned out not to be true. There is no way I would have signed the tenancy if they had not been misleading. When confronted, they made demands from me which were unreasonable, including ‘not to open the window’ of which there is only one in the apartment. Corey is especially corrupt, and the biggest scammer, stay clear as he will gaslight anyone and back track/say whatever he feels like to cover himself. Stay clear. Remember, 60% 1-star reviews. That is the majority of all reviews. Please don’t waste your time.

Anonymous · 6 July 2024

★★★★★ 5/5

Trustpilot

Excellent Service from Yupy, Roath Branch

I’m incredibly pleased with the service I received from Yupy Sarwar at Allen & Harris Estate Agents for our recent home purchase. The home buying process can be daunting, but Yupy was fantastic every step of the way.From finding potential properties to helping me negotiate an ideal contract, Yupy was always available and communicated how each part of the whole process would move forward. He also understood the housing market in our search area, which allowed us to get an incredible deal that exceeded our expectations.Yupy answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary, going the extra mile and assisting me with obtaining numerous specialist reports on the condition of the property and ensuring that when access was required for these inspections to take place the property was accessible, even at short notice.His knowledge and experience, combined with his patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend him to anyone.

Al · 2 July 2024

★★★★★ 5/5

Trustpilot

Definitely recommended

Definitely recommended! Tried PeterAlan first to sort my mortgage and after almost 9 months and wasted over £1000 I just gave up. Very disappointed! Thanks to Liam Tresilian at Allan&Harris Albany road who managed to sort my mortgage within a week. very pleased! Thank you Liam

Halil · 8 September 2025

★★★★★ 5/5

Google

David is a very professional Estate agent, he goes above and beyond in order to show your property at its best. David and Connor got people through my door and realized a good sale for me. Highly recommended. 😄 …

Sheila · 11 October 2024

★★★★★ 1/5

Google

If I could give zero stars I would. Apart from advertising our property on Rightmove and Zoopla and arranging a few viewings they did the square root of bugger all. Communication regarding progress of our sale was zero. In their own words, once we had accepted an offer and details had been passed to solicitors they "just sit back and wait for their money". In stark contrast we found the agents that we were purchasing from were absolute stars and went above and beyond even though we weren't their clients. I could go on but it would take far too long but suffice to say that I would advise you to avoid this bunch of charlatans like the plague.

John · 16 January 2025

★★★★★ 1/5

Trustpilot

Poor communication

We previously used Allen and Harris to market our property and had a terrible experience. Today, we arranged to view a property marketed by them. I had reminder text messages confirming the viewing and when I arrived the owner said he accepted an offer 4 days ago and he was told Allen and Harris would inform anyone who had arranged to view - which they did not. Total waste of time and confirms my views.

RD · 16 January 2026

★★★★★ 5/5

Google

David, Connor and Natalie were always professional, courteous and patient. There was no hard sell, or pressure to sign with them, and everything was explained clearly. The entire process of selling was very straightforward.

Lorraine · 11 October 2024

★★★★★ 5/5

Google

Really happy sith service from Sean at Allen and Harrus when purchasing our new home. Sean was extremely professional and helpful throughout the whole process. Thank you Sean.

Maureen · 4 January 2025

★★★★★ 5/5

Trustpilot

We used Allan and Harris’ mortgage…

We used Allan and Harris’ mortgage advisor service. The lovely Alanna Docherty helped us with honestly everything for buying our new house. She was amazing we could not fault her. She really went above and beyond and as for many people, all the things that come with buying the house can be very confusing but Alana explained everything so well and just made the whole process stress free to be honest. She always answered any messages or query’s quick and was always so friendly and polite. Her knowledge is great as well. We are so happy with the service provided and cannot recommend Alana enough. If you are looking for a mortgage advisor she is the one, we will be using her again for future housing things. Thanks so so much again Alana 😊

Yaz · 31 October 2023

★★★★★ 5/5

Trustpilot

I just want to thank Dylan for getting…

I just want to thank Dylan for getting my house he has been amazing to me and all my family. Wouldn’t have this house if was not for Dylan. Thank you so much Dylan. You are such a lovely gentleman thanks for everything . Many thanks Jessica and family

RUBEN · 20 March 2025