5/5
TrustpilotThanks to Abigail
Thanks to Abigail. She supported very well , so that i can move to the house at an early date, Which was very emergency for me .
Trusted Agent profile · Kidsgrove
Butters John Bee Kidsgrove reviews
★★★★★
1,028 reviews across 1 platform
14 Heathcote Street, Kidsgrove, ST7 4AA
Butters John Bee's office in Kidsgrove, at 14 Heathcote Street, is rated 4.2 out of 5 across 1,028 reviews on 1 platform.
Reviews
Every review we hold for the Kidsgrove office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotStacey O’Hara
Stacey O’HaraI can highly recommend Stacey for her professionalism and efficiency. Always a pleasure to work with and goes above and beyond to get any problems sorted promptly.
5/5
TrustpilotExcellent service and brilliant communication
Just writing to say thanks to BJB Lettings for their continued, great service. Julie C in particular has been most helpful and communication has been very swift, polite and professional. The letting has always been very well managed and I have no issues to report.
Agent replied · 15 June 2024
Hello Richard,Thank you for your review and kind words about Julie, if we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager
5/5
TrustpilotButters John Bee
“I had 3 valuations on my house and found Kristianne from BJB very friendly and professional with by far the best preparation and advice on the market. Will definitely recommend “
Agent replied · 15 June 2024
Thank you for providing this fantastic review of Kristianne from our Crewe Branch. We are happy she was of great assistance to you. Please do not hesitate to contact us if we can be of further help
1/5
TrustpilotWinsford branch not good
Winsford branch not good, no calls back after making an offer,and also no calls relating to others we were interested in .I wouldn't use them
Agent replied · 15 June 2024
Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@bjbmail.com with details and we will pass to the relevant team to investigate for you.Thank you
5/5
TrustpilotVery big thank you to Jenna Stelfox
Very big thank you to Jenna Stelfox, helped me out with everything I needed and did so very quickly. Great stuff, we’re very happy in our new home.
5/5
TrustpilotThoroughly Recommend
I recently purchased a property through sales who referred me to Emma Sandland in Lettings to manage my property. Her knowledge was second to none and the service on offer gives me peace of mind that my investment is in safe hands. Thank you bjb Crewe.
Agent replied · 15 June 2024
Dear Steve,Thank you for your kind words about the Newcastle and Crewe officesKind Regards,Abigail Iliff Lettings Manager
5/5
TrustpilotI let my house with Lucy strassmann I…
I let my house with Lucy strassmann I really appreciate her because of her commitment.she always reply my email asap she never let me down .in fact because of Lucy customer service agree me to let my house with them.i really happy with her.
Agent replied · 15 June 2024
Dear Sohail, Thank you for your lovely review about Lucy. If we can help with anything else in the future please do not hesitate to contact us. Kind regards, Rebekka GillBranch Lettings Manager
5/5
TrustpilotSingle Point of contact
Rebekah Gill has provided both excellent and very helpful service which has been very much appreciated. In particular she has been a single source of efficient assistance and contact throughout a new tenant taking occupancy rather than me being bounced from dept to dept.
Agent replied · 15 June 2024
Dear Hugh, Thank you for your lovely review. If we can help with anything else in the future please do not hesitate to contact us. Kind regards, Rebekka GillBranch Lettings Manager
5/5
TrustpilotJenna from the winsford branch was an…
Jenna from the winsford branch was an incredible help. Given the strange circumstances she had to cater for she showed true professionalism and knowledge in helping me get back into my home. Thank you very much Jenna, truly a incredible credit to BJB.
Agent replied · 24 August 2024
Dear Callum,Thank you for taking the time to review the service received from Jenna. I am delighted to read that you are happy with your move in process and wish you all the very best of luck in your new home.Kind regards,Rebekka Gill Lettings Manager
5/5
TrustpilotMolly Farrelly
Molly is great to work with, she’s always professional, fast paced and we always get the information we require. She’s a pleasure to work with.
2/5
TrustpilotDisappointed
Quite disappointed overall from my experience with BJB. Had multiple issues with the property i was in, including a faulty front door which was reported December 2019. I moved out last month and this still hadn't been sorted. Its the letting agents job to ensure the landlord keeps the property in a livable and safe condition. This was not done and as a tenant i shouldn't have to be chasing for updates every week.
5/5
TrustpilotWow what a service
From start, very experienced fast moving. My house details and images were very professional. I sold and purchased all within 9 days . Excellent service
Agent replied · 15 June 2024
Hi Jane, Thank you so much for your great review! We are happy we managed to get you under offer and an offer accepted in 9 days! Best wishes, Melissa & the team at BJB Sandbach
4/5
TrustpilotI would recommend BJB
Their initial valuation was way out (but the same as 2 other agents I invited to quote). Professional service and they obtained a sale.They kept me up to date with viewings and feedback. All their staff that I had contact with were professional and helpful.
Agent replied · 15 June 2024
Good morning John,thank you for taking the time to leave us a review. I am really pleased that you found my team to be both professional and helpful.Kind regardsFran WheatcroftBRANCH MANAGER
5/5
TrustpilotTenancy
Absolutely brilliant, helped me find the perfect house. Lucy was great in making sure everything was organised and planned in time for the move in date.
5/5
TrustpilotFantastic experience with Laura and…
Fantastic experience with Laura and Hayley from the Stafford branch. Very straightforward process from viewing to move in. All my queries were answered quickly and the staff couldn't have been more helpful. Would definitely recommend to anybody looking for a hassle free letting agency.
Agent replied · 15 June 2024
Dear Sarah Jane Thomson, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Good Luck in your new Home.Stafford Butters John Bee Lettings
5/5
TrustpilotThank you so much to the team in…
Thank you so much to the team in Winsford. Very professional,friendly, and helpful. All the team Layla , Kathy, Lauren and Tresa.. whoever you spoke to. Also mentioning Amit who came and valued and took brilliant photos. Had an offer in the first week.
Agent replied · 15 June 2024
Dear Barbara, Thank you for leaving such great and detailed feedback about your experience with butters john bee Winsford estate agents. Thank you again for your star rating!Regardsbutters john bee Winsford
5/5
TrustpilotFantastic service
Brilliant service from the begining,from taking photos to completion.Never sold a house before and they helped every step with what to do with regards to selling.Was informed on a weekly basis of progress by Nicola and had a successful sale,would recommend this company.
Agent replied · 15 June 2024
Thanks so much for your review Jean. We enjoyed working with you on the sale of the Bungalow and wish you all the best for the future. Thanks for the chocolates too!Vicki HoughButters John Bee
5/5
TrustpilotBenjamin Parry - BJB
Benjamin Parry assisted me with some maintenance that needed carrying out on my flat, he was very communicative and reliable, friendly and very helpful! Very understanding of my timetable and didn't keep me on the phone too long (which is always annoying when you're told a conversation won't last too long and then end up listening to somebody speak for forty minutes) - very concise and fixed my issues quickly and calmly!
5/5
TrustpilotDenise has helped us sell our house and…
Denise has helped us sell our house and has been amazing throughout the process. Huge thank you to her and the team!
Agent replied · 15 June 2024
Hi,Thank you for taking the time to leave us a great review about your experience with us!
5/5
TrustpilotDanielle is always quick to respond to…
Danielle is always quick to respond to me and put my mind at rest which is exactly what I need as a landlord living abroad.
5/5
TrustpilotMolly Farrelly has been great to with…
Molly Farrelly has been great to work with at bjb and when ever needed is there to help. Great asset to the team.
5/5
TrustpilotThank you Carol Yearsley
I have been trying to sort out something for about 2 weeks. Thanks to Carol Yearsley She managed to help me resolved with 1 call
5/5
TrustpilotBJB rental
Had a very easy and positive experience with Lucy Strassmann, when going through the rental process for a property. Got responses nice and quick and a very enthusiastic environment was provided by Lucy making the process run through alot smoother.Definitely would recommend.
Agent replied · 15 June 2024
Hello Dinesh,Thank you for your review, if we can help with anything else please don't hesitate to contact us!Kind regards, Charlotte FodenAssistant Branch Manager
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