Trusted Agent profile · Kidlington, Oxfordshire

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Chancellors Kidlington reviews

4.1

★★★★★ Great

602 reviews across 2 platforms

7 High Street, Kidlington, Oxfordshire, OX5 2DH

Part of Chancellors, see every office.

Chancellors's office in Kidlington, Oxfordshire, at 7 High Street, is rated 4.1 out of 5 across 602 reviews on two platforms, including 249 Google reviews rated 4.4.

Google logo

4.4 / 5

249

Reviews on Google

This office

Facebook logo

3.9 / 5

353

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kidlington office, from every platform, shown as written. First names only.

5/5

Google

I’m very happy with the help and support from Raychel in the Chancellor in Kidlington, she support us in the process for renting the house. She very kindly, attentive and professional!PositiveResponsiveness, Quality, Professionalism

Juliana · 28 August 2022

1/5

Facebook

Just awful. In our experience their property management service is shockingly bad.

Louise · 25 September 2020

Agent replied

Hi Louise, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

1/5

Google

No communication from them after we left our flat. Still waiting for deposit!

Hollins · 24 April 2020

Agent replied

Good Morning, we are sorry to read of your issue. Please contact me on directly on simon.butt@chancellors.co.uk. I will be happy to help and look into the matter for you. Many Thanks, Simon Butt.

5/5

Facebook

I have had excellent 5 star service from Isabelle Jakovljevic of Southern Properties Management. She has been very professional in her handling of issues arising with the property and has been helpful, polite and patient in all her dealings with me. I very much appreciate her support and commitment.

Ann · 20 February 2018

5/5

Facebook

We've used Chancellors to manage our property for several years. The whole Chancellors team has always provided a good service; we are currently dealing with Emily Harris and she has always maintained the highest standards of the company. We can't imagine going anywhere else for our property management services.

Tim · 27 September 2017

1/5

Facebook

Shockingly bad communication from every part involved. Particularly lettings Hub. Would never use them!!!

Samantha · 17 August 2019

Agent replied

Hi Samantha, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.

5/5

Facebook

A wonderful team of professional people that helped me though this difficult move in a difficult time in my life! They helped take some of the stress away from me and were always around whenever I got frantic. Thank you for all your hard work, patience and kindness.

Emma · 21 February 2018

5/5

Google

Absolutely fantastic. Holly and the chancellors team helped us massively and made the process stress free. Always extremely friendly and polite and fast responses regularly. Always happy to help and go the extra mile.

Katie · 14 March 2022

1/5

Facebook

Terrible service Would never recommend or use in the future .

Kelly · 6 March 2020

Agent replied

Hi Kelly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.

1/5

Google

I cannot give any stars to chancellors

Helen · 25 March 2021

Agent replied

Hello Helen, we are disappointed that you have rated us only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact directors@chancellors.co.uk if you have any questions we can assist with. Many thanks.

5/5

Google

As first-time tenants we were nervous about the processes of starting to rent but found that Chancellors provided a quality service that we could trust. Good quality communication and understanding made Robert a valuable asset and enabled us to be assured we were in safe hands.

Joe · 18 March 2018

1/5

Facebook

Just avoid specially reading nracknel branch

Aiman · 12 February 2021

Agent replied

Hi Aiman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Facebook

Being new to the area and looking for a property, I went into your Aylesbury branch and was greeted by the whole team. I was passed on to Harry who went to extreme lengths to help me find my first property. His customer service was fantastic.

Krista · 30 November 2016

1/5

Facebook

THe only way they could improve is by closing

SamDance · 5 February 2020

Agent replied

Hi Sam, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.

1/5

Google

Don’t use this location very bad service

Gorinder · 31 August 2020

Agent replied

Thank you for letting us know about this Gorinder, we are sorry to hear that you are currently frustrated with our service. So that we can look into resolving this for you please contact us at chris.gray@chancellors.co.uk. Thank you.

5/5

Google

The service is fast, resourceful. The letting staff, Liam, was helpful and patient in answering many questions for us and explaining well the procedures and everything. The procedure became much easier than we thought. This agency is quite a good option .

Bukiyon · 28 July 2019

1/5

Facebook

Avoid at any cost unprofessional

AL · 9 February 2021

Agent replied

Hi AL Momani Ayman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Facebook

Popped in as a friend was looking for a place we were introduced by a very polite lady called Sian Sagoo she was Very helpful and took time to listen to what my friend was looking for great service from this young lady well done

Simone · 10 November 2016

5/5

Facebook

I visited your shop yesterday for some information and was greeted by a young lady called sian sagoo. She was so helpful and polite I felt I had to let you know what a lovely member of staff you have in your aylesbury shop.

Janet · 10 November 2016

5/5

Facebook

Great customer service from Sian Sagoo. Thank you for your help!

Gill · 10 November 2016

Agent replied

Thank you for your kind words Gill now let's getting selling!!

1/5

Facebook

Rubbish! Centralised service and changing staff so lack of consistency.

Bethany · 21 December 2017

Agent replied

Hi Bethany, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you contact us at seniorsupport@chancellors.co.uk with further details so that we can investigate this for you? Many thanks.

1/5

Google

Other better agents in Kidlington.

Greg · 25 March 2020

Agent replied

Hello Greg, we are sorry to read of your issue. Please contact me on 01344 408487 so that I can assist. Many thanks, Chris.

5/5

Facebook

I’ve always been lucky enough to have any queries answered quickly and efficiently, I have had to go through their accounts department on a few occasions and Lauren seems to go above and beyond to help me quickly and professionally!

Emily · 29 March 2018

5/5

Facebook

My partner and I visited your Henley branch recently and were really impressed! We had been looking online but had lots of questions as first time buyers. The man we spoke with, Jon, was very helpful and informative. Would definitely recommend!

Gemma · 10 November 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviewsLeave Chancellors a review

Questions about Chancellors Kidlington

How many reviews does Chancellors Kidlington have?

Chancellors's Kidlington office has 602 reviews across two platforms: 249 on Google, 353 on Facebook (across the whole business).

What is Chancellors Kidlington's rating?

Chancellors Kidlington is rated 4.1 out of 5 across all 602 reviews, and 4.4 out of 5 on Google from 249 reviews.

Where is Chancellors's Kidlington office?

Chancellors Kidlington, 7 High Street, Kidlington, Oxfordshire, OX5 2DH.

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