Trusted Agent profile · Kidderminster
★★★★★
198 reviews across 1 platform
James Preston House, Kidderminster, DY11 7FQ
Nock Deighton's office in Kidderminster, at James Preston House, is rated 4.8 out of 5 across 198 reviews on 1 platform, including 198 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Nock Deighton Worcestershire hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kidderminster.
Every review we hold for the Kidderminster office, from every platform, shown as written. First names only.
5/5
GoogleNock Deighton have been brilliant from start to finish. Professional and efficient at all time’s. Tom and Mia have been so helpful and always answer any questions we had via phone or email. Maintenance was sorted out quickly and came to sort any problems we had. I can’t recommend them enough very pleased with them.
Thanks Kirsty 🙏 …
5/5
GoogleThis my first experience with Nock Deighton and I must say I’ve been very impressed with everything from the initial enquiry to making the offer to the handover to the completion team. Matt Taylor is excellent and thorough in everything that he does; he is a credit to the business and does what he says he will do. Estate Agents often get a raw deal but Matt and the team won’t let you down.
5/5
GoogleI have rented a lot over the years, but renting with Nock Deighton has been an absolute pleasure. Maintenance has always been handed quickly, and communication is excellent. Inspections have always had plenty of notice, and staff attending have always been friendly. A special thank you does go to Natasha, however. She has been so professional and patient with us. I am a very anxious individual but she has always been very sensitive with me, especially during stressful times. She explains things clearly to my partner as well, who is new to renting. From the bottom of my heart, thank you Natasha and all at Nock Deighton. I will be sad to leave your efficient services, but Wales beckons.
5/5
GoogleWe have moved to a new Taylor Whimpey home, and Nock Deighton sold our previous home. Hannah Tolley took us through the process of selling our previous home and assisted us in anyway she could getting to our new home. As stressful as moving home is, Hannah was very professional, and we are very thankful for all her help.
5/5
GoogleWe recently bought a house through Nock Deighton and can honesty say they were fantastic. Daisy and Hannah are so friendly and helpful and spent time talking through each step with me. They were a real support throughout the whole process!
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
5/5
GoogleSuperb conduct and service. No faults whatsoever. We'd dealt with Tom consistently throughout our enquiries. Tom, and the office are responsive and knowledgeable. We found their service to be quick, friendly and no query or question couldn't be answered. Very very professional and down to earth staff. Thanks again to the team.
Thanks Emily
5/5
GoogleWe had a very positive experience with Nock Deighton Kidderminster. Staff were attentive and guided us through the home buying process being responsive to questions and queries. Great customer experience and can highly recommend.
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
5/5
GoogleSuperb conduct and service. No faults whatsoever. We'd dealt with Tom consistently throughout our enquiries. Tom, and the office are responsive and knowledgeable. We found their service to be quick, friendly and no query or question couldn't be answered. Very very professional and down to earth staff. Thanks again to the team.PositiveResponsiveness, Quality, Professionalism
Thanks Emily
5/5
GoogleThank you to Hannah Tolley who was so helpful when we sold and bought a new house. Nothing was ever too much trouble and she was brilliant at communicating with solicitors and with us to make it as smooth as possible. Would highly recommend to anyone who needs a good estate agent
5/5
GoogleAfter a quick response we were met with nothing but professionalism and a personal touch. We mainly dealt with Tom and Mia who were fantastic but everyone we came into contact with was helpful and polite. I would highly recommend this estate agents! James & family
Thank you for your review James 👍
5/5
GoogleHannah Tolley was great. In fact we may not have actually brought the property if she hadn't been able to advise us in various points. She was helpful, knowledgeable and always returned our calls/queries. We would happily recommend hannah and Nock Deighton. Thanks Hannah
5/5
GoogleTracey at Nock Deighton has been managing our rented property for a while now and she is easily the most approachable and proactive member of staff I have ever dealt with in my 11.5 years of private renting. Tracey is always very quick to respond to any issues or queries we may have and always deals with things in a friendly, reasonable and efficient way. Overall, great!
5/5
GoogleHannah Tolley was excellent, professional, knowledgeable, and helpful. She supported and guided me through the buying process with ease. Highly recommend for anyone looking to buy a property. Many thanks.
5/5
GoogleReally professional and helpful at all times, very happy with the service I received from the team, especially Natasha Collier and Charlotte Coates. Particular thanks to Natasha who went the extra mile on many occasions for me.PositiveResponsiveness, Professionalism
Thank you for your review James 👍 …
5/5
GoogleTom and Ash have been amazing throughout the whole process nothing was to much trouble and still Ash continues to help me anyway he can. Mia was also lovely and went out her way in the viewing process.PositiveProfessionalism
Thank you for your review Julie 👍 …
5/5
GoogleCharlotte and Hannah at Nock Deighton were very helpful, kept things moving along and explained everything clearly.
Thank you for taking the time to submit your review. We value your feedback and are always striving to improve our service. If there’s anything more we can do for you, please don’t hesitate to let us know.
5/5
GoogleHannah at Nock Deighton was brilliant. Towards the end of the process of buying a house it gets quite stressful as everyone is waiting for bits and pieces. But Hannah was always friendly and chased up solicitors. She helped push the process through. Would definitely recommend.
5/5
GoogleJust sold our family home with Nock Deighton, Charlotte Coates is a real asset to the company, she has followed this sale through from start to finish, helping to liaise with both buyers and sellers solicitors to make a speedy and professional sale. thank you Charlotte
5/5
GoogleTracey Jones is the letting agent for our property, she always comes back to us in a timely manner and is incredibly helpful and friendly. Nothing is ever too much trouble - thanks Tracey!
5/5
GoogleTom from the kidderminster office was amazing helping me search for a home. He was so helpful and friendly and to be honest probably quite patient as I viewed a few and each one had a few visits to be sure. He really was amazing even meeting with me out of his working hours to accommodate my availability, cannot fault him. And Ash from property management made the transition so easy for me with all the paperwork, so professional and quick to respond to any questions or queries I had. Really cannot praise these two enough, they made mine and the childrens move so easy and I am so thankful to them.PositiveProfessionalism
Thank you Hollie
5/5
GoogleHannah Tolley was our main contact during the sale of our family home.. Very helpful and caring during what was a very big step for us after living there 42 years. Ideal Agent for homes in the country.
5/5
GoogleHazel has gone above and beyond to help us sell our house and buy the next house. She was totally professional, returned calls promptly and supported us throughout the process. Many thanks Hazel.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Heidi 🙏 …
5/5
GoogleHannah and her team at the Kidderminster office were professional and went over and above to help us with our purchase. 5 stars.
1/5
GoogleI have been a tenant with nock Deighton for 11 years and in that 11 year I have had on going issues with repaired to the property that never get fixed in the lasted issue I have had to get environmental health involved three times because they do not do repaired on property first issue 1 electric in garage was all working in the garage until nock Deighton sent electrian in to check electrics which the man that came said to me he could not understand how the garage had not blown up cause there were live wires showing which yes the electric man did make safe but know I have been left with no electric what so ever in garage apart from one socket which the electrian put in because I had a chest freezer in garage know nock Deighton have said which I have proof in a email from Natasha collier that it is not part of living quarters so they will Not be re connecting the electric in the garage 2 I have had to wait over two years for plastering to be done on the property and to this day I am still waiting 3 mould and damp issues that I reported two years ago still have not been sorted 4 a boiler which the controller on the wall is not working and faulty which I have email with proof from Natasha collier saying that cause my boiler is working they will not be replacing which nock Deighton had a grant to put a new boiler in due to the Benidorm that I claim 5 roof tiles which have broken and fell of roof which I reported over six years ago still have not been done 6 garage doors which they replaced but the wood they have used have shrunk and got told by nock Deighton just to put a sheet up on the inside of garage doors to cover the holes were the wood has shrunk 6 The ceiling in the front room is all cracked and it’s only a matter of time before the ceiling falls down and got told to just pair over it 7 wall in my sons bedroom are all wet and the wall paper is starting to bubble 8 small bedroom mould on window sills due to condensation 9 myself and my son have asthma and know I have just been diagnosed with c o p d due to the on going issues with this property so if you are thinking of renting a property from nock Deighton don’t bother I have got proof of all the issue that I have mentioned so feel free to contact me and I’ll will show you the proof so you have not have to put up with what I have for the last 11 years and before people say why have I not moved out of property wish I could but can not afford it as being on benefits the way they have left me to live with my two children and one of my children has got learning disability’s is a disgrace and with some of the issue that I am still living with at present I would not let a dog live in because it is that bad
Dear Lisa, thank you for your review. However, as you are aware from the continuous correspondence with you since we took over the management of your tenancy six years ago, the comments you have made are factually incorrect, several repairs have been carried out and contractors have been refused entry for others. With your best interests in mind we would prefer not to share the facts, correspondence and photographic evidence held.
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Tell us what you need and we'll put you in touch. Nock Deighton Worcestershire hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kidderminster.
