Dixons Kidderminster reviews

★★★★★ 5/5

Trustpilot

Dixons.Sutton New Road Erdington.

Dixons.Sutton New Road Erdington.Highly recommend them. We have used Dixons a number of times in the past along with my son both sale and 2 purchases. Excellent service. On this occasionWe have purchased a property from them. Nothing was too much trouble. Re Viewed when ever we needed to. And any questions were answered quickly. As this property purchase went through. Sarah Blair was superbWith calming the situation and managing the difficult problems raised at times.Sarah Blair is a credit to Dixons. Very professional and understanding. Thanking all staff too. All dedicated to an efficient service not only for their clients but for their clients purchasers. Well done.

Linda · 31 March 2021

★★★★★ 5/5

Google

The Team at Dixon's Christine,Hayley,Becky,Vanessa and Laura were fantastic. The professional ,support and friendly advice has been exceptional. We had three offers on the first day and they guided us through every stage of the sale. I will recommend Dixon's to everyone I know. I think you would be hard pressed to find a more knowledgeable estate agent team. They answered communications promptly and liaised with all parties to facilitate the sale in what was a very difficult time for all.

Robert · 12 June 2020

★★★★★ 5/5

Trustpilot

We instructed Dixon’s to assist us in…the sale of our property

We instructed Dixon’s to assist us in selling our property . From start to completion we received fantastic support and updates on our sale . The whole process was completed in less than 10 weeks . Dixon’s professionalism shined through with their negotiating skills and sales experience . We would like to say a great big thank you to Darren , Daniel , Jodie , Harvey and Tom for making our moving experience stress-free

Nick · 12 October 2021

★★★★★ 5/5

Google

The whole team at Dixons made the process of selling move along with ease. They were there to answer any question we had and also help out with leg work at the end of the sale as we had move out of the UK prior to the completion date. Highly recoment their services. Thank you to the Lucy and the entire team.

Matt · 16 April 2024

★★★★★ 1/5

Trustpilot

Just dont do it

This company cannot even get the basics right took a week to get s floor plan done only for it to bear no resemblance to our house second floor plan took three days again no resemblance to our house then had the cheek to say it was our fault because we didn't check it disgraceful

Mr · 27 September 2025

★★★★★ 5/5

Google

Many thanks to Jemma, Hayley, Christine and Halinka at Dixons Kidderminster for making the sale process so smooth. They found good quality leads and kept me well informed throughout. I also used their suggested solicitors, Countrywide, and they too were excellent. No problems recommending Dixons to anyone out there wishing to sell.

Don · 13 June 2017

★★★★★ 5/5

Trustpilot

Dixons Estate Agent ~Erdington

Dixons Estate Agent ~Erdington We would like to start off and thank our special team in alphabetical order:Charlotte ,Ewelina,Sam and Sarah....without you guys this sale would not have happened.Team provided us with an excellent service. We had initially registered with another agency and in the months they had our property, we had to chase for updates. That particular company did not make us feel that we were priority. 18 weeks and no result Dixon’s team were SO different. We had updates from get go. Every viewings set up, we got email and text messages. We knew who was going into our property and the outcome. They made us their priority.There was a constant communication with Sarah, she was the glue ~ our SUPER glue. She was our point of contact from point of sale agreement. She kept the communication going between us, our recommended solicitor and buyer. Assuring and guiding us. All the staff knew the status of our sale it shows the level of their excellence, their professionalism and passion for their job.We could call anytime and felt free to do so. It really felt like nothing was any trouble. Everything ran really smoothly from initial conversation,going on the market to sale.We are really happy with the level of service received by our girls listed and would recommend Dixon’s Erdington Branch to anyone if you want an easy, efficient, professional and honest service. Keep up with the fantastic job guys. We really appreciated all your hard work.Mr and Mrs Balfourth

Gloria · 4 September 2019

★★★★★ 1/5

Trustpilot

Avoid

So many things went wrong and I’m not even sure where to start. I walked into a messy, dusty apartment that had clearly not been cleaned since the last tenant was there and I had to pay for my own cleaning service, which is odd because they make sure to ask for £150+ out of your deposit for cleaning fees when you leave.To make it worse, after you’ve signed an agreement they dump you off to another group to deal with and clear themselves of any responsibility. It’s not a one time thing, they do this with every new tenant, taking ownership once again to market the apartment and not telling you that you will be left with someone else.They are mostly nice and friendly when speaking to them so I put off writing this review, but the last straw is refusing to release my deposit for a month (and still ongoing) after I leave, but conveniently making sure that I paid my rent on time through constant emails. Just another one of those agencies that want to have it both ways and from now on will avoid.

Ola · 17 October 2024

★★★★★ 1/5

Trustpilot

Avoid

So many things went wrong and I’m not even sure where to start. I walked into a messy, dusty apartment that had clearly not been cleaned since the last tenant was there and I had to pay for my own cleaning service, which is odd because they make sure to ask for £150+ out of your deposit for cleaning fees when you leave.To make it worse, after you’ve signed an agreement they dump you off to another group to deal with and clear themselves of any responsibility. It’s not a one time thing, they do this with every new tenant, taking ownership once again to market the apartment and not telling you that you will be left with someone else.They are mostly nice and friendly when speaking to them so I put off writing this review, but the last straw is refusing to release my deposit for a month (and still ongoing) after I leave, but conveniently making sure that I paid my rent on time through constant emails. Just another one of those agencies that want to have it both ways and from now on will avoid.

O · 17 October 2024

★★★★★ 5/5

Google

Really friendly and helpful staff - Ellisia Harper was great!

Lucy · 16 April 2024

★★★★★ 5/5

Google

Laura, Lucy and Jason at Dixons Kidderminster have been nothing but brilliant. Laura found us our perfect property after a few months of searching. We were kept in the loop every step of the way and found them so easy to contact to answer any questions. Nothing was ever too much trouble and we would use Dixons again without a doubt in the future. Thanks again!

Luke · 11 October 2023

★★★★★ 5/5

Google

Dixons have been absolutely great throughout the whole process of purchasing our first property. Our mortgage advisor Sally was very friendly and helpful. She helped us to clearly understand the whole mortgage process and she found us our perfect mortgage that we couldn't find elsewhere. Also Jemma & Halinka who dealt with the estate agent side of things, were very friendly and answered all the questions we had. Highly recommended estate agents. We will be returning for our next move in years to come. Thanks again.

Dice · 13 June 2017

★★★★★ 5/5

Google

What can I say. Charlie and I have received excellent support from Dixons in Kidderminster. Firstly Christine booked up a few properties to view on the Saturday. After listening to our 'likes and dislikes' she suggested a house that only was advertised the day before! We have a spare half hour and she swiftly arranged an viewing. We fell in love with the house. It is absolutely perfect in every way. By the Monday Sally had managed to book us in to sort out our mortgage - what an amazing service and support. We were helped along the way, communication was excellent and by the Tuesday it was ours! Sally went above and beyond to assist us with the Bank, signing documents and liaising with the solicitor on our behalf, nothing was too much trouble - I'm sure the sellers would give Dixons 5 stars too as the sale went through so quickly! Fantastic service! THANK YOU!!!!

Wendy · 13 June 2017

★★★★★ 5/5

Google

Can't praise Laura high enough, we're home movers and Laura is by far the most productive agent I've come across. Lovely rapport fully understands your needs whilst delivering a very professional service.

Rosemarie · 12 June 2022

★★★★★ 5/5

Google

Signed up with Dixon's after another agent sat with property on the market for a couple of months with nothing doing... I chose this agent by reviewing stats on the local agents and who had the shortest times from adding to market to sold. Jemma and Hayley were soon 'on it' and had a viewing arranged within about 1.5 hours of my signing up. Property was viewed and a first offer received all inside 1 working day. A further offer agreed and now working on a months completion of the sale. Not the cheapest on the market but in my experience you pay peanuts and you definitely get the monkeys!!!

Warren · 13 June 2016

★★★★★ 5/5

Google

Laura and Lucy were fab. Kept us up to date through our purchase and promptly helped chase the relevant people for any queries to avoid delays. 2nd time purchasing through them and faultless both times.PositiveResponsiveness, Quality, Professionalism, Value

Alex · 12 June 2021

★★★★★ 5/5

Trustpilot

Outstanding Service

I recently worked with Januse and Daniel from Dixons in finding a new home,and I couldn’t be happier with the service I received. They helped me find the perfect home, and their professionalism and dedication made the process smooth and stress-free. Highly recommend!

Mary · 30 January 2024

★★★★★ 5/5

Google

Buying my brother's first home was easy. Laura was great and the team was always on the end of the phone helping hurry things along! Would recommend.

Alexa · 11 October 2022

★★★★★ 5/5

Trustpilot

Excellent Estate Agent

The best house viewing I have been to so far.Really struggling to find a property at the moment and Sophie Hodgson has been absolutely brilliant. She is very informative and knows her job role very well. My viewing was very pleasant and friendly.She comes across very happy and very welcoming.

Shugah · 15 July 2023

★★★★★ 5/5

Trustpilot

Have nothing but praise for the…

Have nothing but praise for the Kingsheath branch of Dixons & the girls there. Amelia & Emily have been absolutely amazing. Returned everyone of my calls,gave their immediate attention to all of my queries concerning the house sale & chased up replies from solicitors. Couldn't thank these girls enough (not forgetting Shanneen too). 1st class customer service from all 3 ladies. Thank u guys. I'd certainly recommend u to anyone buying or selling. Keep up the good work.

Bernie · 31 August 2024

★★★★★ 5/5

Trustpilot

I was shown a property by Holly from…

I was shown a property by Holly from the Bromsgrove branch. Her professionalism and knowledge was excellent. I was very impressed with Holly, is a credit to Dixons.

Crazy · 10 March 2026

★★★★★ 5/5

Trustpilot

House purchase through Dixons…

House purchase through Dixons WILLENHALL Lovely supporting staff guidance and help when needed always at the end of the phone highly recommend the Willenhall branch for all your property needs

V · 19 February 2026

★★★★★ 5/5

Google

I can't thank the staff enough for all that they have done. They kept us informed and updated every step of the way. Nothing was to much trouble and they totally understood have hard it can be to sell the family home. The ladies were totally professional in every aspect of their roles and I can't recommend them highly enough.

Jackie · 11 October 2023

★★★★★ 5/5

Google

5 stars ⭐⭐⭐⭐⭐ Jessica offered a Brilliant service from start to finish. Friendly, professional, and kept me well-informed throughout. Would definitely recommend!

Karen · 11 June 2025