Bagleys Sales and Rentals Kidderminster reviews

★★★★★ 1/5

Google

Absolutely useless with keeping us in the loop of things waiting around for then to have no email or contact to say that the property has been let out ! Wasting our time completely when all we are trying to do is find a family home ! This company is absolutely useless. I will not be using this company again

Rich · 19 March 2026

★★★★★ 5/5

Google

Wonderful firm. When I first met Sarah I warned her that I was a nightmare but she wasn't at all fazed. I then proved to be a nightmare but never received anything other than help, advice and confidence in the process. Nikki was superb and very professional and kind. Would definitely choose them again but after 27 moves I will not be back 🤣

DONNA · 16 April 2024

★★★★★ 5/5

Google

Bagleys offers fantastic service, especially Nikki. She guided us through selling our property, actively pursued everyone in the chain throughout the process, and kept us informed so that everything went smoothly and on time. Excellent. I highly recommend this company.

Ruth · 28 December 2024

★★★★★ 5/5

Google

from the beginning when we found our dream home working with Sarah, to then the process management with Nikki, these ladies have been amazing! Their communication has been excellent, ensuring we had all facts and queries immediately, and didnt shy aware from our queries. Nikki worked extremely hard, especially as at times it was a complicated chain, but still she was positive, proactive and didn't hide away. Thank you so much for all your help ladies. 100% would recommend you both.

Lucy · 22 March 2025

★★★★★ 5/5

Google

A fantastic first time buying experience, all thanks to the professional team at Bagleys. Sarah contacted me at the start, with viewing times; even recommended a fantastic mortgage broker, who I can't thank enough. Once the offer was accepted; I was then in regular contact with Nikki. Nikki is very good at her job, I'd go as far as to say one of the best, if not the best. She is professional, helpful, and kept me sane through a very stressful time, reassuring me throughout the process. To be as positive as she is, in a very demanding job, it takes a lot of experience. Every email was answered promptly, every call was answered and every bit of information I needed was sent to me. Thank you both, it was an absolute pleasure.

Jason · 26 August 2021

★★★★★ 5/5

Google

My wife and I worked with Nikki to purchase our home and really can’t say enough good things about her. She is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with her time (including mornings, evenings, and weekends over the course of several weeks). She answered every question and explained every form and every part of the process clearly and thoroughly. Buying a home in this market is challenging, but working with Nikki made it as painless and straightforward as possible. We highly recommend her. Also recommends Sarah, she was helps to find out the property initially and she handover to Nikki after sale agreed..

J · 26 August 2020

★★★★★ 5/5

Google

Met Nikki at first and had a fab vib then spoke to Sarah and I was sold. We felt like they were the best team to handle the letting of our property ! Everything was done swiftly and very professionally ! All paperwork was ace 😀 and the most cost effective agents in Kidderminster ! A joy to work with ! Thank you for all your help - 5 ✨⭐️⭐️

Mehreen · 27 August 2019

★★★★★ 5/5

Google

I have used Bagley Rentals for the last 7 years and have found their service to be outstanding. Any problems or issues are dealt with in a friendly but professional manner by Sarah and her team. A special mention to Nikki and Ed, whom i have also dealt with on numerous occasions. I cannot recommend them highly enough, a big thumbs up from me guys

Sneekydevil · 28 August 2014

★★★★★ 5/5

Google

From the first initial enquiry through to the final actions of my mom's house move, the team at Bagleys were excellent. They kept us updated at all times, they provided a truly brilliant service and I wouldn't hesitate to recommend them. Thank you ladies

Russ · 11 June 2025

★★★★★ 5/5

Facebook

We recently bought a house that was advertised through Bagleys. Throughout the process we received excellent service. Always informative and coming back quickly with any queries. Sarah and Nikki were both lovely to deal with. Very kind especially when it came to completion day and receiving the keys! Will definitely use in the future!

Jessica · 26 August 2020

★★★★★ 5/5

Facebook

Bagleys, in particular Nikki go above and beyond in terms of service and communication. The frequency, quality and speed of communication helped take the strain out of the process. It felt a very personal service rather than a transaction, so would highly recommend Bagleys.

Tal · 11 February 2022

★★★★★ 1/5

Google

Not happy at all, firstly we are told by 1 member of staff they have the keys for viewings then another member of staff says they don’t have the keys, they take us to view a property that clearly hasn’t been cleaned and smells awful inside then send an open email not even addressed directly to us to tell us we’ve been turned down for it even though we were told we were the only people to view it, I personally feel that they did not deal with us in a professional manner at all, will be looking to take our business elsewhere

Joe · 16 April 2023

★★★★★ 5/5

Google

Many thanks to Bagley's for the seamless sale of my property during the lockdown. Sarah & Nicola were professional from start of the process to the end. They were both at the other end of the phone to help with queries during the day …

Mark · 16 April 2021

★★★★★ 5/5

Google

Nikki from Bagleys helped us through the whole process of buying our new property answering any questions we had from start to finish .

Lisa · 16 September 2025

★★★★★ 5/5

Google

10/10 experience. First time buying a house and they made the process as pain free as possible and Nikki and her team were exicted for us along the whole journey! Responsive, professional and very friendly. Would definitely recommend!

Jordan · 16 April 2022

★★★★★ 5/5

Google

Sarah and her team run a fabulous agency. Nothing is to much trouble for them. They offered our family great advice and service. We would highly recommend them

Janine · 16 April 2023

★★★★★ 5/5

Google

Sarah is always available and does the best by her landlords and her tenants. I can always speak to her when I need to. Any issues get dealt with quickly and with respect so I would recommend this company.PositiveResponsiveness, Quality, Professionalism

Lis · 26 August 2021

★★★★★ 2/5

Google

Probably one of the worst agencies I had to deal with during the past 6 years. They’re friendly and nice don’t get me wrong but the waiting game and lack of time management and meeting deadlines does make me not to want to do business with them in the future.

Andreia · 29 September 2024

★★★★★ 5/5

Google

We recently purchased our new home with Bagleys. Nikki and the team were all extremely helpful and nothing was too much trouble. I would highly recommend Bagleys in the future. The best Estate Agent around!!

Joanne · 16 April 2022

★★★★★ 5/5

Google

I have used Bagleys both as a landlord when I rented my house out, then as a seller. Sarah filled me with confidence that I'd made the right choice of agent and I felt safe in her hands. She found me some wonderful tenants who looked after my house and I couldn't have asked for more from her. When I decided to sell the house, Nikki took over and again I had such a positive experience. She was always contactable, so easy to talk too, reassuring and saw the sale through to completion making sure I was kept in the loop with what I needed to know, and dealt with everything I didn't. Couldn't recommend Bagleys highly enough, such a great team that work so well together. Wouldn't hesitate to use them again. Thank you ladies!

Hannah · 16 April 2022

★★★★★ 5/5

Google

Forget the rest - Bagley's Estate Agent is the Best. Within the first few minutes of meeting Sarah, I knew that Bagley's was the …

G · 16 April 2022

★★★★★ 2/5

Google

A mixed experience. They gave me a chance when my credit report wasn't the best and before all the extra initial charges i.e. admin fees and credit check fees were abolished bagleys were easily one of the cheapest agencies around and to their credit! On the down side repairs took far too long to get done and whenever I called to chase them up and merely to get some clarity sarah did not always have the most pleasant of tone over the phone. The reason that was always given for the repairs taking so long was that the repairs man was self employed and not employed by bagleys however regardless of wether he is self employed or not is irrelevant, bagleys still chose to use his services and on several occasions rubbish was left behind after repair work was done and at times he proved unreliable. Another negative was that as soon as the extra charges i.e. admin fees and credit check fees etc were abolished by the government bagleys decided to raise my rent from 525 to 550 bearing in mind the house is very small, has single glazed windows and no central heating and is in brockmoor and there were larger properties with double glazed windows and central heating in the same area being rented for 525-550 so i felt bagleys pricing was disproportionate for this particular property. I have since found a property in the same area which is larger and has central heating and double glazed windows for 525 and it isn't at a discount. It's the going rate. Bagleys have positives and negatives but overall I would not recommend them

Gavin · 27 August 2019

★★★★★ 5/5

Google

Bagleys have managed my rental properties for me for nearly a decade and are now dealing with selling of the properties. The team are always helpful and professional. In a nutshell, they are brilliant. Thank you Bagleys

John · 31 July 2024

★★★★★ 5/5

Google

I can’t complain. Great team very friendly. Always ready to help. Had a leak on Sunday and they had on repaired by 4pm Monday. Been with Bagleys 2 years now.

R · 29 October 2024