Trusted Agent profile · Keswick
Verified
★★★★★
259 reviews across 1 platform
11 Bank Street, Keswick, CA12 5JY
Part of Hackney & Leigh, see every office.
Hackney & Leigh's office in Keswick, at 11 Bank Street, is rated 4.9 out of 5 across 259 reviews on 1 platform, including 259 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards. See how it compares with other estate agents in Keswick.
Every review we hold for the Keswick office, from every platform, shown as written. First names only.
5/5
GoogleI recently placed my property with Hackney & Leigh, Keswick office, in what I'd expected to be a difficult period in which to sell. Simon and Nick handled the sale, and their knowledge of the local market allowed me to position the …
Many thanks Tony
5/5
GoogleWe couldn’t have been happier with the level of communication we received from both Nick & Simon and it resulted in a very smooth process to sell our house.
Many thanks for your review Kath and it was a pleasure to have assisted you with the sale.
5/5
GoogleWe have just exchanged contracts for a house for sale through Hackney and Leigh. We have had an excellent experience with Simon in sales. He has been easy to contact, polite and friendly, and has kept us informed throughout the purchase. …
Richard, it has been a pleasure to assist you and we are delighted with your comments on our service.
5/5
GoogleAn excellent professional service with a friendly and efficient approach keeping us well-informed throughout the sale process. We would highly recommend using Hackney & Leigh's services
Many thanks for your review on our service Ian, we appreciate your comments.
5/5
GoogleWe were very happy with the service we received from Simon at Hackney & Leigh. He was always responsive and helped keep the sales process moving.
Thank you for your review Don and we are very pleased to have assisted you.
5/5
GoogleWe've just had a seamless experience with Hackney & Leigh purchasing our first home in Keswick. Simon really supported us as first time buyers, securing us the property in just over 2 months from offer to completion. He's always been …
Josh, thank you for all of your complimentary remarks on our service. It has been a pleasure to assist you with your house purchase.
5/5
GoogleWe approached H&L a number of times during our property search in Cumbria. Most often, our enquiries were addressed to the Keswick office & we found the whole team (& Simon in particular) to be very kind, knowledgeable, courteous & …
Many thanks for your review Tiffany
5/5
GoogleVery impressed with the overall service and teamwork I received from the word go. All initial discussions around the sale were professional and then backed up with action. Timescales given we’re achieved and my confidence in finalising a sale was over delivered by Antony and Andrea. Really appreciate all your efforts and thanks for such consistent support and expertise on your part.
Thank you, Tim. We really appreciate your kind words and so pleased you felt supported. Thank you for choosing us!
5/5
GoogleSimon at Hackney & Leigh provide us with five star treatment during our purchase of property in the Lake District. He was available, knowledgeable, and accommodating with our needs as international buyers. The presentation of the property …
Angela, we are grateful for your comments on the quality of our service.
5/5
GoogleSimon & team thankyou, professional and approachable from start to finish during the purchase of our new home - would definitely recommend.
Many thanks for your review on our service Christopher.
5/5
GoogleExcellent communication, professional at all times. Really helpful having one person to link with and Simon did a great job. Thanks
Many thanks for your review on our service Christine. This is appreciated and we are very pleased to have assisted you.
5/5
GoogleProfessional, informative and a very good knowledge of the local area. Excellent service and I wouldn't hesitate in recommending them.
Laura, we very much appreciate your review on our service, thank you.
5/5
GoogleGreat people to deal with, excellent knowledge of the market with efficient and friendly staff. I wouldn’t hesitate to recommend
Rob, it has been a pleasure to assist you and we are pleased that you are happy with our service.
5/5
GoogleProfessional service from Simon. All needs attended to promptly. Would recommend Hackney and Leigh for selling a home in Keswick
Many thanks indeed Paul for your positive review on our service and it really was a pleasure for us to sell your house.
5/5
GoogleVery good service throughout a difficult transaction
Many thanks for your review and appreciation of our service Russell.
5/5
GoogleAmazing service! The team at Lawrence Antony homes where great and kept me upto date. And went above and beyond. Highly recommended them. Cheers guys
Thanks Nikki As always it was great to have your business again and look forward to seeing your new home
5/5
GoogleVery happy with the service I received from Lawrence Antony especially Antony and Angela who were both very professional and friendly. It made selling my late Dads bungalow more bearable & made the process easier. I would recommend their service
5/5
GoogleWe chose Hackney and Leigh because of their locality in Keswick and their reputation of being UK Estate Estate Agent of the year 2023. They are now double gold winners for 2024! …
Marilyn thank you for your detailed review and we appreciate the range of positive feedback that you have provided.
1/5
GoogleAbsolutely shocking Estate Agents. I've had the displeasure of dealing with several branches, for a number of transactions, including purchasing a business, leasing a commercial unit and buying a residential property, all of which, have caused me severe distress and been financially debilitating, due to their poor communication and misrepresentation. It's unfortunate they have the monopoly in the Lake District, as there are some great Estate Agents around, that are drowned by this company. Be warned, question everything; ask for evidence, especially when reviewing their sales adverts. One of many examples, I was looking to buy a business; they suggested a new lease may be available if desired; the business was being sold for over £130k, with an existing 2 year lease, so a new lease was absolutely desired. However, after spending nearly £8k on due diligence, there wasn't a new lease available, the estate agent hadn't even discussed it with the landlord, they just added that statement to the sales documentation to make the business more appealing. Don't even bother about complaining, as you'll be dismissed and then threatened by their solicitors. If there is absolutely no alternative to using this company, please be very careful. I hope never to use them again, in fact, I'll go out of my way to make sure our paths never cross again.
5/5
GoogleThanks to Hackney and Leigh for an excellent service to sell my lake district cottage. Also the photography for advertising the cottage was flawless, thankyou for making the process appear effortless. Nick, Simon, Chris and Ruth are all professional agents and they will all take the time to get to know you and walk you through the often daunting process of selling a house. Thankyou
Many thanks for your review Lynne
5/5
GoogleExcellent communication throughout the purchasing process. Helpful and polite staff - would thoroughly recommend.
Elizabeth we are delighted that you are pleased with the service we have provided and thank you for your comments.
5/5
GoogleExcellent as usual! Thank you Simon
Thank you Lewis
5/5
GoogleExceptional service and communication. Helped with any problems and made the sale run smoothly.
Roger, thank you for your review on our service which is appreciated by us.
5/5
GoogleAn excellent professional service. Knowledgeable, friendly and helpful throughout. I would thoroughly recommend them.
Many thanks for your review Bob and we are pleased to have assisted you with the sale of your home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hackney & Leigh Keswick won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 20222022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Send Hackney & Leigh Keswick a message.
Yes. Hackney & Leigh Keswick won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Keswick branch at EA Masters 2022, and 1 other industry award since 2021.
