5/5
GoogleVery helpful and professional. My sales progressor Maria was approachable and kept me well informed.
Agent replied · 24 August 2024
Dear Claire, Thanks for taking the time to leave us a review. All the best, Wards of Kent
Trusted Agent profile · Kent
Wards Kent reviews
★★★★★
102 reviews across 1 platform
8 Market Place, Faversham, Kent, ME13 7AG
Wards's office in Kent, at 8 Market Place, is rated 4.8 out of 5 across 102 reviews on 1 platform, including 102 Google reviews rated 4.8.
Reviews
Every review we hold for the Kent office, from every platform, shown as written. First names only.
Google1/5
GoogleMoney and time wasted. Communication has been dreadful with Maria, Wards failed to mention the property were trying to purchase was a Airey House, which requires the seller to provide a PRC certificate. Despite Paul informing the seller this is needed to sell the property, the seller failed to provide this from day 1. 9 months later we have now lost our buyers thanks to Wards and their failure to disclose that this property needed a cash buyer.
Agent replied · 20 June 2024
Dear Abi, Thank you for your recent feedback regarding your experiences with our Faversham office. I am sorry your experiences fell short of our usual high standards and am looking into the points your raised and will liaise with you directly. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleGary and Sally were incredibly professional, helpful and hardworking during our buying process. They were always available anytime we had a question and great at communicating throughout the whole process. Thank you both! We'd highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleI’ve recently purchased my first home through Wards and they were brilliant. I had help from Hannah, and she was great. From various phone calls from me with random questions, to the process itself, the team were always happy to answer questions and help. Lovely people and can’t recommend enough!
Agent replied · 24 October 2024
Dear Ruth, Thank you for your lovely review! We're thrilled to hear that Hannah and the team were able to assist you with your first home purchase, and we truly appreciate your recommendation. Best wishes, Wards of Kent
5/5
GoogleReally pleased with the service I received for my sale and purchase. Sam Killick has been super helpful and friendly and has kept me informed at each stage. Many thanks.PositiveProfessionalism
Agent replied · 20 June 2024
Dear Alexandra, Thank you for your great feedback regarding Sam in our Faversham team. I am delighted to hear he kept you updated throughout your moving journey. Stay safe. Kind regards Sam Dalton Senior Operations Director Ward’s Estate Agents
5/5
GoogleWards were always responsive and professional through the house purchase process, and Sally Bryant in particular kept up the pressure on the chain to make sure everything went to plan. Thanks Sally and the team!PositiveResponsiveness, Professionalism
Agent replied · 20 June 2024
Hello, thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleHannah and Paul at Wards have been extremely helpful with coordinating the purchase of our home. We highly recommend their services.
Agent replied · 12 November 2025
Hi Wojciech, We're delighted to hear that Hannah and Paul provided such helpful service … More
4/5
GoogleMany thanks to Paul and his team for being friendly, helpful, informative and updating us on any developments. We shall recommend you to friends.PositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
Dear Alan, Thank you for your recent feedback and 5 star review regarding Paul and his team in Faversham. They were delighted to help and really pleased with your recommendation. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleShahla Jones has delivered really excellent service in seeking a house for us that meets all our needs and has always given sound, supportive and encouraging advice during our search. A real pleasure to work with and have on our side.
Agent replied · 24 August 2024
Hi Jamie, Thank you for taking the time to leave a review. It's great to hear how fantastic our team has been throughout your experience and how professional you've found them to be whilst looking for properties. Thanks again, Wards of Faversham Estate Agents
5/5
GoogleBailey Williams took a lot of trouble showing us our purchased house several times. He was helpful but also understood we wanted to look by ourselves. If we asked a question he would answer it to the best of his knowledge. He was presentable, punctual and had a smile on his face. We couldn”t have asked more from him.
Agent replied · 20 June 2024
Dear Margaret, Thank you for your recent feedback regarding Bailey. I am delighted he was so helpful and you found your ideal home. All the best. We have just launched a Charity promotion to raise £1,000,000 for vulnerable Children. Every valuation we attend, we will donate £100 to our local charity. If you know of anyone that is thinking of moving please pass on my details and you both could be helping towards our £1,000,000 target; sam.dalton@wardsofkent.co.uk All the best, Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleReally professional and responsive. From the valuation, excellent photos to constant feedback from all viewings. Would definitely use again and Gary was supherb!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleBailey was very welcoming and knowledgeable, would definitely recommend
Agent replied · 20 June 2024
Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleWards were really responsive and helpful with progressing the sale along. Sally Bryant was in constant contact and available for any questions.PositiveResponsiveness
Agent replied · 20 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleThought Paul Jordan was so helpful and polite. Made the whole selling process simple and stress free.PositiveProfessionalism
Agent replied · 20 June 2024
Dear Joe, Thank you for your kind words regarding Paul at our Faversham office. He will be pleased to hear he was able to make the selling process for you simple and stress free. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleGreat service, very imformative would recommend Paul and Gary in particular. Thankyou for all your help
Agent replied · 20 June 2024
Dear Jayan, Thank you for recent recent review and recommendation of our team in Faversham. All the best, stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleWow, recently moved to Wards from another local estate agent and was so impressed with the speed and efficiency of Gary and Anne. Within a few days, I have received an offer and hopefully this will complete. In just a short time with Wards I was very impressed with the communication from Gary. I would highly recommend using Wards for buying or selling.PositiveResponsiveness, Professionalism
Agent replied · 20 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleGreat service and lovely friendly, helpful staff - thank you particularly to Hannah and Paul. And a successful sale of course!
Agent replied · 24 October 2024
Hello Trevor, Thank you for your lovely review! We're delighted to hear that you had a positive experience with our team, especially Hannah and Paul. It's fantastic to know that we could assist you successfully with your sale. Best wishes, Wards of Kent
5/5
GoogleFive stars for Shahla. Friendly extremely well organised and efficient. A credit to the company.
Agent replied · 20 June 2024
Good Afternoon John, Thank you for taking the time to leave a review. We're delighted that we were able to provide you with an excellent service. All the best, Wards of Kent
5/5
GoogleShown round a property today by Gary. He was excellent and couldn’t have been more helpful with our questions about the market. He was up to date with the current regulations and was very professional throughout. We hope to speak again soon.PositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
GoogleShown round a property today by Gary. He was excellent and couldn’t have been more helpful with our questions about the market. He was up to date with the current regulations and was very professional throughout. We hope to speak again soon.
Agent replied · 20 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
GoogleWe bought our house through Wards and are delighted to have been cable to complete on time with a short deadline. Maria Meddings helped this happen, so thank you!
Agent replied · 20 June 2024
Dear Emily, Thank you for your feedback regarding our Sales Co-Ordinator, Maria. Her many years of experience and great networking skills surely do get things done quicker than average. We are delighted to have been able to help you with your move. All the best. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
1/5
GoogleDreadful estate agents who only ever do the things they promise when you say you'll walk if they don't, then get surprised when you finally decide you've had enough. Would never use them to buy or sell a property.
Agent replied · 20 June 2024
Dear Mr Thomas Thank you for your feedback and we are sorry to learn that you feel some aspects of our service have not met with the high standards we aim to achieve. We are eager to learn more about your experience and find out if there is anything we can do to help you. Unfortunately we have been unable to locate your details using just the information provided and therefore invite you to contact our Customer Relations department on 01702 540802. Thank you. Wards
5/5
GoogleWards were very efficient and business like handling the sale of our house.lt turned out relatively stress free.Aspecial mention to Paul and Anne and the staff at the faversham brach
Agent replied · 20 June 2024
Dear Rowan, Thank you for your 5 star review and special mention regarding Paul and Anne in our Faversham team, they really are great, so passionate about helping customers! All the best for the future. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleFantastic service from Gary Wale while we were buying. He was extremely helpful with sorting out viewings, and steered us through the process so we knew what to expect. Couldn't be more impressed.PositiveProfessionalism
Agent replied · 20 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Wards Kent
How many reviews does Wards Kent have?
Wards's Kent office has 102 reviews across 1 platform: 102 on Google.
What is Wards Kent's rating?
Wards Kent is rated 4.8 out of 5 across all 102 reviews, and 4.8 out of 5 on Google from 102 reviews.
Where is Wards's Kent office?
Wards Kent, 8 Market Place, Faversham, Kent, ME13 7AG.
