Trusted Agent profile · Kent

Wards Kent reviews

4.8

★★★★★ Excellent

54 reviews across 1 platform

35A High Street, Headcorn, Kent, TN27 9NE

Wards's office in Kent, at 35A High Street, is rated 4.8 out of 5 across 54 reviews on 1 platform, including 54 Google reviews rated 4.8.

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4.8 / 5

54

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kent office, from every platform, shown as written. First names only.

5/5

Google

Jamie @ Wards Headcorn has has been attentive beyond belief. Before viewing to buy I felt like agents had concentrated their efforts on serving the vendors & of course while that is still the case, getting them the best possible buyers & price, Jamie has listened; he has listened to me as a buyer, matched me perfect houses and followed up with a cheery smile or call in every case. I think you'll go far Jamie - I appreciate your hard work! In fact, across the board in terms of their company processes & back office wherewithal Wards have been brilliant - the branches communicate everything with each other in a timely manner & don't miss a beat when it comes to communication & detail. Thank you all.

Holly · 2 October 2024

Agent replied · 23 October 2024

Morning Holly, Thank you for your lovely review! We're glad to hear that Jamie has been so attentive and helpful in finding the right home for you. It's great to know that our team’s communication and attention to detail have made a positive impact on your experience. We appreciate your kind words and will be sure to pass them on to Jamie and the rest of the team. Best wishes, Wards of Kent

5/5

Google

Brilliant from start to finish! Jamie, Holly & Leanne were amazing, quick and on it the whole process and we couldn't gave asked for a better service. I thoroughly recommend!

Chris · 2 October 2024

Agent replied · 23 October 2024

Good Morning Chris, Thank you for your kind review! We're delighted to hear that Jamie, Holly, and Leanne provided such excellent service throughout your experience. Your recommendation means a lot to us. Best wishes, Wards of Kent

5/5

Google

Jamie Waterman at Wards has been a fantastic support from beginning to end, of my house purchase. He’s highly efficient, professional, very engaging/positive. I found him to be a real asset to the team and I thank him for his exuberance and attention to detail.

Simone · 29 October 2025

Agent replied · 12 November 2025

Good afternoon, Thank you so much for your kind words and for taking the time to share your experience with us. … More

5/5

Google

Michael is amazing!! We viewed a number of properties with him, always knowledgeable about the property we were viewing and if he didn't know the answer to a particular query, we had a phone call by the end of the day! What more could you ask for! Great service and someone I will keep in contact with if we ever move again!!

Joe · 18 June 2022

Agent replied · 17 June 2024

I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!

5/5

Google

Dear Sally, I hope this message finds you well. I am writing to express my deepest gratitude for your exceptional support and dedication in progressing our property purchase. The process has been both frustrating and complex, but your unwavering commitment and tireless efforts have made all the difference. Despite not being our assigned agent, you have been the one constant source of help and encouragement, always fighting alongside us to get us over the line. Your professionalism, empathy, and determination have not gone unnoticed, and we are incredibly grateful for everything you have done. Thank you for being our advocate and for making this challenging journey a little easier. Warmest regards, Christopher and Francesca

Chris · 25 July 2024

Agent replied · 24 August 2024

Hi Chris, Thank you for taking the time to leave such a detailed review. We'll be sure to pass your thanks on to Sally. We wish you all the best in your new home! Thanks again, Wards

5/5

Google

Really great experience with Holly, Jamie and the team. They kept me constantly informed and made the process extremely easy. I would highly recommend.

A · 3 November 2024

Agent replied · 10 November 2024

Good morning, Thanks for your review, we're delighted you're happy with our service! We're thrilled to hear that Holly, Jamie, and the team made the process easy and kept you well-informed. Your recommendation means a lot to us. Best wishes, Wards

5/5

Google

Thank you once again Holly and your team, for all what you have done in helping us get into our new home. We know that it was challenging but if it hadn't been for the Wards Headcorn team we would still be in the Airbnb. We really appreciate it! Thank you

Andrew · 21 May 2025

Agent replied · 12 June 2025

Good afternoon, Thank you for sharing your experience with our Headcorn branch. … More

5/5

Google

Had a great experience dealing with Lauren at the headcorn office, she understood what we were looking for and it felt like Lauren was genuinely trying to help us find. We also would like to mention Russell and Ryan who also made us feel very well looked after. If we ever need to move again we will certainly be registering with Wards!

James · 18 June 2020

Agent replied · 17 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Google

Wards of Headcorn have been absolutely fantastic in helping us sell and buy properties. They have listened and taken into account our needs and wants. Always gone above and beyond to help us with keeping our move on track and making sure it …

Mandy · 16 June 2025

Agent replied · 24 June 2025

Hi Mandy, Thank you for your lovely review and for recommending Jamie and Holly. We're … More

5/5

Google

Absolutely fantastic service from holly and her team, would highly recommend using them to sell your property. I purchased through them and nothing was to much trouble. Five stars. James

James · 29 October 2025

Agent replied · 12 November 2025

Good afternoon, We are absolutely thrilled to hear about your experience with Holly and her team. … More

5/5

Google

Leanne, Jamie and Holly at Wards in Headcorn have all been amazing during our house purchase. Leanne helped sell our house when she worked in Tenterden, and was so lovely. Herself and Jamie, along with Holly have been so helpful and attentive throughout us finding our dream home. We couldn’t have done it without them, we are eternally grateful for everything.

Daniel · 27 July 2024

Agent replied · 24 August 2024

Hi Daniel, Thank you for taking the time to leave a review! We're thrilled to hear that Leanne, Jamie, and Holly were able to assist you so effectively during your house purchase. It's always our goal to help our customers through what we know can be a stressful time. Wishing you all the best in your new home! Warm regards, The Wards of Headcorn Team

5/5

Google

The staff at Wards, Headcorn, have been extremely helpful at every point of my moving process, from first contact, through house viewings and on to the sale progression. . They are supportive, quick to respond to any question/enquiry, friendly and yet still wholly professional. I have complete confidence in the team at Wards and have no hesitation in recommending them.

Sally · 18 May 2024

Agent replied · 17 June 2024

Hello Sally, Thank you for your kind review - we will pass this on to the team! Here at the Headcorn branch, we are greatly motivated by results and our teamwork towards offering our customers the best possible service. Many thanks, Wards of Kent

5/5

Google

The staff at Wards have all been unfailingly helpful during the sale of my property. I was kept up to speed with everything as it happened and they have patiently answered my many questions about the process of selling a house! Thank you all very much.

Dianne · 12 November 2024

Agent replied · 10 December 2024

Hi Dianne, Thanks for your review, we're delighted you're happy with our service! We're thrilled to hear that our team was able to assist you throughout the sale of your property and keep you so well-informed. It's great to know that we could answer all your questions and make the process smoother for you. Best wishes, Wards

5/5

Google

Toms team at Headcorn were amazing definitely went above and beyond for us could not do enough so glad we choose them a very personal and friendly we would definitely use them again highly recommend, shout out to Kris Whiteoak life saver many thanks you all for your hard work and customer care

Tara · 18 June 2023

5/5

Google

Jamie and holly were amazingly helpful in the purchase of our new home. Always answer the phone and went above and beyond when it came to contacting all the relevant parties

Jessica · 11 January 2025

Agent replied · 24 December 2024

Hi Jessica, Thanks for your review, we're delighted you're happy with our service. We're delighted to hear that Jamie and Holly were able to assist you so effectively in purchasing your new home. It's wonderful to know they went above and beyond to ensure everything went smoothly. We're always here to help you move forward with your next project. Best wishes, Wards

5/5

Google

The Headcorn branch of Wards are Fantastic. So friendly, knowledgable and helpful. Lauren has booked us viewings and provided us with multiple house options to consider. Nothing is ever too much for her to look into. Russell and Ryan have also stepped in and helped in every way. They are a great team and a credit to Wards as a company. If you are considering selling or buying a property please visit wards at Headcorn I cannot recommend them enough.

Abbie · 18 June 2020

Agent replied · 17 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Google

Great estate agent, the best by a country mile. Russell and the team are outstanding.

Alex · 19 June 2019

Agent replied · 17 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Google

Jamie W has been so kind and helpful in helping me in my new home search. He's so friendly and easy to discuss things with.

Kathy · 18 May 2024

Agent replied · 17 June 2024

Hello Kathy, Thanks for leaving us such a lovely review, we really appreciate it. Many thanks, Wards of Headcorn

5/5

Google

Very helpful in what would have otherwise been a stressful transaction. The guidance was invaluable.

Tony · 23 September 2024

Agent replied · 23 October 2024

Hi Tony, Thanks for leaving us such a lovely review, we really appreciate it. Our goal is to help our customers through what we know can be a stressful time. All the best, Wards

4/5

Google

Very friendly, helpful team with Russell at the Headcorn office. Very proactive in marketing and arranging viewings and I liked being able to access online feedback about viewings.They were able to attend for all the viewings and were informative about how best to market the property. Good service thankyou.

Kate · 18 June 2020

Agent replied · 17 June 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

5/5

Google

I've had a really positive experience with Wards. Lauren in particular has repeatedly gone out of her way to help us and ascertain our needs. Would definitely recommend Wards and Lauren in particular to friends and family when looking for a new home or selling!

Hannah · 18 June 2020

Agent replied · 17 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Google

Fantastic service from the team at Wards in Headcorn on the buying of our new property, would recommend them.

Janis · 22 August 2023

Agent replied · 17 June 2024

Hi Janis, Thank you for leaving a review! It's great to hear how fantastic the service from our agents has been and we're delighted that you'd recommend us. Best wishes, Wards.

5/5

Google

Wards of Headcorn provides a professional, friendly, prompt service

Caroline · 20 November 2023

Agent replied · 17 June 2024

Hi Caroline, Thank you for leaving a review! It's great to hear how professional, friendly and prompt you've found our agents to be. Best wishes, Wards.

5/5

Google

Great service. Fantastic communications throughout the entire process which significantly reduced the stress of buying a new home. Big shout out in particular to Sally, our sales Progressor, whose mediation skills are just awesome! a huge thank you to everyone at Wards, Headcorn. 10/10 highly recommended

Neil · 18 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wards's Google reviews

Questions about Wards Kent

How many reviews does Wards Kent have?

Wards's Kent office has 54 reviews across 1 platform: 54 on Google.

What is Wards Kent's rating?

Wards Kent is rated 4.8 out of 5 across all 54 reviews, and 4.8 out of 5 on Google from 54 reviews.

Where is Wards's Kent office?

Wards Kent, 35A High Street, Headcorn, Kent, TN27 9NE.

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