Trusted Agent profile

Wards reviews

4.7

★★★★★ Excellent

62 reviews across 1 platform

72 High Street, Whitstable, Kent CT5 1AZ

Wards's Kent office at 72 High Street is rated 4.7 out of 5 across 62 reviews on 1 platform, including 62 Google reviews rated 4.7. Checked 9 October 2026.

4.7 / 5

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kent office, from every platform, shown as written. First names only.

5/5

Google

Great service and good advice from Mark Ranger at this very friendly estate agent. Our property was valued correctly (the highest) unlike other local agents and we had an offer at the asking price on day 1! Highly recommended.PositiveProfessionalism

John · 15 June 2022

Agent replied · 14 June 2024

Dear John, Thank you for taking the time to post a review regarding Mark in our Whitstable office. He does a lot of research prior to valuing his sellers homes from a wide range of sources to ensure he is giving you the best possible advice. As a company we invest heavily into marketing your home to reach as many potential customers as possible which also gives us more opportunity to secure all our sellers the very best price for their home and the best buyer. This also helps us have plenty of customers on our database at any given time to call them when a seller may want a quick sale. We are delighted to have been able to help and thank you for your recommendation. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents

5/5

Google

Mr Jackson Perry visited me to arrange the sale of my house. I found him to be a helpful, courteous and professional young man, and a credit to Wards of Kent.

Chris · 15 June 2022

Agent replied · 14 June 2024

Dear Chris, Thank you for talking the time post a review regarding your recent experience with Jackson in our Whitstable office. Thank you for choosing Wards to sell your home and all the best with your move. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents

5/5

Google

We have received excellent support from Wards from the start. We have been informed of developments and had sound guidance. I must say that after every conversation I have felt reassured; so important during this difficult time. We recommend.

Janet · 15 June 2020

Agent replied · 14 June 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

5/5

Google

Fantastic communication from Mark who found a lovely property for us, such a sincere, friendly and helpful man, thank you !PositiveResponsiveness, Quality, Professionalism, Value

Jacky · 15 June 2022

Agent replied · 14 June 2024

Dear Jacky, Thank you for your 5 star review regarding Mark in our Whitstable office. He will have been delighted have helped you find your perfect home. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents

5/5

Google

I was delighted with the way I was received and so impressed by the professional and charming young man Justin. I would highly recommend him.PositiveProfessionalism

Sylvia · 23 October 2021

Agent replied · 14 June 2024

Dear Sylvia, Thank you for your feedback regarding your service from Justin in our Whitstable team and your recommendation - it will mean a lot to him and his manager Mark. The moving journey can be a stressful one and the team in Whitstable are keen to do what they can to make it as smooth as possible. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents

5/5

Google

Great service especially from both Mark and Grace at this very friendly estate agent. Highly recommended.PositiveResponsiveness, Professionalism

Paula · 15 June 2022

Agent replied · 14 June 2024

Dear Paula, Thankyou for your 5 star review regarding Mark Ranger our Branch Manager and Grace Scott our Sales Co-Ordinator. They do pride themselves on delivering the very best customer care they can so will be truly delighted with your feedback. Thank you for helping to make their day! Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents

1/5

Google

Tried to view a house, 72 island wall twice, they let me down, nobody available the first time, the second time they did not keep the arrangement. I'm a cash purchaser but the don't seem to care. I think the owner should change estate agents

David · 16 June 2019

1/5

Google

Did not keep me, as a cash buyer, informed that the vendor was not truly committed to the sale. Very significant cash loss and personal negative impact.NegativeResponsiveness, Professionalism

Peter · 15 June 2022

4/5

Google

Rating only, no written review.

Linda · 19 August 2023

Agent replied · 14 June 2024

Hi Linda, Thank you for leaving a review! Best wishes, Wards.

5/5

Google

Rating only, no written review.

Christine · 15 June 2021

Agent replied · 14 June 2024

Dear Christine, Thank you for your 5 star rating. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents

5/5

Google

Rating only, no written review.

Lesley · 15 June 2020

Agent replied · 14 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Google

Rating only, no written review.

Mark · 16 June 2018

Agent replied · 14 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wards's Google reviews

Questions about Wards

How many reviews does Wards have?

Wards's Kent office has 62 reviews across 1 platform: 62 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Wards's rating?

Wards is rated 4.7 out of 5 across all 62 reviews, and 4.7 out of 5 on Google from 62 reviews, checked 9 October 2026.

Where is Wards's Kent office?

Wards, 72 High Street, Whitstable, Kent CT5 1AZ.

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.