Trusted Agent profile · Kent

Wards Kent reviews

4.6

★★★★★ Excellent

2,044 reviews across 2 platforms

7 Market Street, Dartford, Kent, DA1 1EB

Wards's office in Kent, at 7 Market Street, is rated 4.6 out of 5 across 2,044 reviews on two platforms, including 236 Google reviews rated 4.3.

Google logo

4.3 / 5

236

Reviews on Google

This office

Trustpilot logo

1,808

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kent office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional all the way

Professional all the way. No struggles with communication or openness and a great bunch to deal with.

Jim · 15 February 2022

5/5

Trustpilot

Very happy with the service

Very happy with the service. helpful and honest staff. Happy with the property would use wards again.

Michael · 14 February 2022

5/5

Trustpilot

Very professional and courteous…

Very professional and courteous service; handled my property sale efficiently and effectively. Highly recommended.

Julie · 7 July 2022

5/5

Trustpilot

My overall experience was great

My overall experience was great. The team was very responsive and helpful in all my queries.

Beverly · 15 March 2022

5/5

Google

Rating only, no written review.

Alexandra · 10 April 2026

5/5

Trustpilot

an excellent service from Wards letting…

an excellent service from Wards letting team Abi and Maria at Ramsgate , would highly recommend

David · 9 March 2022

1/5

Trustpilot

Surely not the best

Surely would not recommend. Made the whole process extremely stressful and out of control.

Paolo · 26 May 2022

5/5

Trustpilot

Very helpful and informative

Very helpful and informative. V good service. Thanks

Philip · 13 January 2023

5/5

Trustpilot

Nish Zafar gave excellent customer…

Nish Zafar gave excellent customer service- she is the reason the exchange of contracts happened.

Mikayla · 2 February 2022

5/5

Trustpilot

Brilliant

Very pleased with Joanne Haigh. She always kept me informed and came up with good selection of tenants for my property. First class service. Many thanks :)

Simon · 15 March 2018

3/5

Trustpilot

Excellent professional service from…

Excellent professional service from Emily Thorndycraft from Wards Estate agents. Kept me updated at all times.

Lyn · 25 October 2021

1/5

Google

Rating only, no written review.

Sar · 16 February 2026

Agent replied · 16 April 2026

Thank you for your rating and we are sorry if you were dissatisfied with any aspect of the service that you received from us. Should you wish to discuss your experience in more detail, please do not hesitate to contact our Customer Support department on 01702 540802 or at customer.support@arunestates.co.uk. Thank you. Kind regards Wards

5/5

Trustpilot

A perfect experience with Wards while…

A perfect experience with Wards while renting my first place.

Customer · 19 April 2022

5/5

Trustpilot

Great service and experience

Great service and experience. Would recommend to anyone looking to move.

Danny · 19 February 2022

5/5

Trustpilot

Excellent service and professionalism…

Excellent service and professionalism and I recommend Wards to all.

Mr · 15 March 2022

1/5

Google

Not a good experience as a seller, they promise the world & are very expensive with there fees. Taken our business elsewhere !

Paul · 28 August 2016

5/5

Trustpilot

Seamless service

Rating only, no written review.

Ivan · 2 December 2025

5/5

Trustpilot

Excellent

Good service and nice agent team.

Ida · 5 April 2022

1/5

Google

Poor "property management" service. Steer clear!

Charley · 28 August 2019

5/5

Google

Rating only, no written review.

Paul · 28 September 2024

Agent replied · 24 October 2024

Hello Paul, Thank you for leaving a 5-Star review Best regards, Wards of Kent

5/5

Google

Rating only, no written review.

Sujithran · 28 September 2024

Agent replied · 24 October 2024

Hello Sujithran, Thanks for your review, we're delighted you're happy with our service. We're always here to help you move forward on your property journey. All the best, Wards

5/5

Trustpilot

Very professional and helpful

Rating only, no written review.

O · 5 July 2023

Agent replied · 11 June 2024

Thank you for leaving a review!Best wishes,Wards.

5/5

Trustpilot

AMAZING....

Rating only, no written review.

Nj · 20 December 2022

Agent replied · 11 June 2024

Thank you for leaving us your feedback! Many thanks,Wards of Kent

5/5

Google

Rating only, no written review.

Prakash · 27 August 2022

Agent replied · 26 August 2024

Dear Prakash, Thank you for your 5 star rating, Kind regards Sam Dalton Senior Operations Director Wards Estate Agents

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wards's Google reviews

Questions about Wards Kent

How many reviews does Wards Kent have?

Wards's Kent office has 2,044 reviews across two platforms: 236 on Google, 1,808 on Trustpilot (across the whole business).

What is Wards Kent's rating?

Wards Kent is rated 4.6 out of 5 across all 2,044 reviews, and 4.3 out of 5 on Google from 236 reviews.

Where is Wards's Kent office?

Wards Kent, 7 Market Street, Dartford, Kent, DA1 1EB.

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