5/5
TrustpilotExcellent
Excellent, efficient service. Would recommend
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
Trusted Agent profile · Kent
Wards Kent reviews
★★★★★
2,044 reviews across 2 platforms
7 Market Street, Dartford, Kent, DA1 1EB
Wards's office in Kent, at 7 Market Street, is rated 4.6 out of 5 across 2,044 reviews on two platforms, including 236 Google reviews rated 4.3.
Reviews
Every review we hold for the Kent office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWards of Kent headed up by Anne Marie …
Wards of Kent headed up by Anne Marie , and her excellent staff, have made our selling experience great,with levels of professionalism that we rarely experience these days. Thank you all very much. Thanks
5/5
TrustpilotGreat service during the process of our purchase.
Great service during the process of our property purchase. Our purchase was progressed by Kelly Holland @ Wards who was very helpful and went above and beyond to get the deal over the line.
1/5
GoogleVery disappointed with the dartford office, their photographer failed to meet our appointment despite knowing that I had to travel some distance myself to keep it. Also I have had no reply to both my emails cancelling my contract and requesting a refund. Extremely unprofessional.
5/5
TrustpilotFantastic work by all involved!
Fantastic work by all involved!Always kept us on the loop, chased and chased until it was all completedHats off to Debbie for her persistence!
5/5
TrustpilotSteven Sharpe (Marketing Consultant)
Hi Steven Sharpe, thank you for following up our case, your response is prompt and professional. You are amazing and great team. Thank you so much. Joey & Matthew
4/5
TrustpilotGood customer service experience
Very happy with the service from wards, in particular the regular updates on the progress of my purchase which was invaluable in a very stressful time. Would recommend
5/5
TrustpilotVery kind and helpful
Vanessa in particular was very helpful and went out of her way to assist me many times. Overall fresh experience renting with Wards!
5/5
TrustpilotExcellent service
Excellent service especially Ms.Emily Thorndycraft at Ashford Lettings helped us very much to make our move in simple and easy. She is so professional and keeps a good attitude to the clients.
5/5
GoogleGood estate agents listens to your needs
Agent replied · 26 August 2024
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
TrustpilotBrilliant service from SALLY BRYANT
Brilliant service from Wards, especially grateful to Sally Bryant who saved the sale through her professional and direct approach. Definitely would have lost the sale without her. Recommend without hesitation XXXXXX
5/5
TrustpilotVery professional
Very professional. Friendly & helpful
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
1/5
Trustpiloti have booked a viewing with them and…
i have booked a viewing with them and agent did not show up, i have emailed them and they did not answer
5/5
TrustpilotMy apt
My apt. was for 12, as the clock struck 12Mark Tumber rang my bell.He was professional, and it was relaxed.I would recommend a friend.Definitely 5 Star.
4/5
TrustpilotRole of Senior Sales Progressor
We had excellent service from our senior sales progressor, Kelly Holland, who kept us regularly updated in difficult circumstances.
5/5
TrustpilotLee from lettings
Lee from.lettings was fantastic. Very prompt to attend, took pictures and video well. Posted on right move same day and had a viewing next day. Admin all very efficient.
5/5
TrustpilotNew Romney Team
Well done to Kelly, Jake and the rest of the team in a prompt and efficient exchange on our parents house.
5/5
TrustpilotVery pleased with the whole…
Very pleased with the whole conversation and hopefully I will get to rent a property with the agency 100%
5/5
TrustpilotI have been veey pleased with wards
I have been veey pleased with wards, chrissy and ali worked so hard and i am so grateful.Thanks again, Pat
5/5
TrustpilotSimply brilliant
The service we have received from wards has been amazing. Brilliant communication and guidance though this whole experience
5/5
TrustpilotKing David at Wards Ramsgate.
King David at Wards Ramsgate.Professional, pro-active, knowledgeable, attentive, very friendly, flexible, helpful beyond duty...Words are not enough to express my trust and satisfaction.
5/5
TrustpilotThis was my first experience of leasing…
This was my first experience of leasing a flat wards made it very simple and were always happy to help. very efficient friendly service would highly recommend
5/5
TrustpilotExtremely helpful
Extremely helpful, from the day of viewing the property to getting the keys was a total of 11 days! Lovely, friendly people. Thanks for the help!
1/5
GoogleIs the worst customer service for tenants.
Agent replied · 26 August 2024
Dear Danut, we are sorry that you feel this way and would ask you to please contact our Customer Relations department on 01702 541199 to discuss your experience in more detail. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Wards Kent
How many reviews does Wards Kent have?
Wards's Kent office has 2,044 reviews across two platforms: 236 on Google, 1,808 on Trustpilot (across the whole business).
What is Wards Kent's rating?
Wards Kent is rated 4.6 out of 5 across all 2,044 reviews, and 4.3 out of 5 on Google from 236 reviews.
Where is Wards's Kent office?
Wards Kent, 7 Market Street, Dartford, Kent, DA1 1EB.
