Trusted Agent profile · Kent
★★★★★
2,060 reviews across 2 platforms
7 Market Street, Dartford, Kent, DA1 1EB
Wards's office in Kent, at 7 Market Street, is rated 4.7 out of 5 across 2,060 reviews on two platforms, including 236 Google reviews rated 4.3.
Every review we hold for the Kent office, from every platform, shown as written. First names only.
5/5
TrustpilotFirst home
I found them to be helpful and kept me up to date with everything going. Made much harder due to the COVID-19 situation but still feel they did a great job
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotI highly recommend Wards from New Ash…
I highly recommend Wards from New Ash Green.Terri Truckle help us a lot, good communication and she gave us information for next steps.Thank you for your help!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExcellent, professional service, highly recommended.
Wards conducted the search for and vetting of tenant with efficiency and diligence. Assistance in insuring that relevant safety checks, furniture clearance were carried out was invaluable. Communication was excellent throughout.Highly recommended.
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExcellent service from Laura Fowler
Excellent service from Laura Fowler. Was so helpful in assisting me to be able to rent a property and had me moved in less than a week later.Very professional and excellent service.
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
5/5
TrustpilotExcellent service
Excellent service. Weekly updates. Our property achieved a value beyond that which we expected, which was a bonus. Would definitely recommend Wards when selling your house
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat Service
From the very start when we were trying to move to Hythe I found the staff at Wards Estate Agents very Friendly and helpful. We have been dealing with Florence and Mark who were great. They arranged viewings at very short notice and kept in touch by phone. I would use them again.
5/5
TrustpilotExcellent
Wards were extremely helpful especially advice from Angelina at the Hythe offoce with solicitor questions and completing documents when I wasn't sure of something she was always there for me
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotThis was the easiest and quickest house…
This was the easiest and quickest house transaction we’ve ever done. A month from first viewing to completion is exceptional but all the stars were aligned and Wards helped throughout.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotI really appreciate George Jordan for…
I really appreciate George Jordan for the immense contribution given to me when I was looking for a property to rent. He's always helpful and ready to answer my numerous questions 😀, and he's always kind and professional. My colleagues also said the same thing about him. Keep up the good work George. Thanks Wards.
5/5
TrustpilotJodi Wyncoll Review
This was not the first purchase that Jodi has progressed on our behalf and she was as efficient and communicative on this occasion as she was on the first. Excellent service.
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotI have recently moved into a property…
I have recently moved into a property managed by Wards and cannot stress enough how helpful and pleasant the staff have been helping sort a few problems out.Both Tom and Jess have been amazing and made my settling into a new home much easier than expected.
5/5
TrustpilotSelling house
Great service by Jo & Alison at the Dorking branch in selling our property.Highly professional and courteous service at all times. Even through COVID, their service was impressive and consistent
Hello, Thank you for taking the time to leave a review. Best wishes,Cubitt & West
1/5
GoogleWere to start? Well that's start with the valuation take off 20 grand to start. What ever they tell you it really isn't that. As a buyer oh boy your in for a treat trust me stay away from any of there listings. Thats why you normal see the same house listed with other agents. It should be called ward and ..............
5/5
TrustpilotGreat Service Josie pulled out all the…
Great Service Josie pulled out all the stops , to get this all done on time , although there was several problems 5 ⭐️⭐️⭐️⭐️⭐️
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
GoogleUsed for our home purchase in early 2021. The service was great and Milly the agent was first class and a pleasure to deal with.
Dear Dafelixó, Thank you for your 5 star review regarding our team and especially Milly. Her upbeat, positive nature certainly helps when you are buying or selling, especially when it is your first home purchase. All the best in your new home. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
TrustpilotExcellent, helpful and knowledgeable staff
Their staff are always driven to deliver. Right from the viewing, through the follow up process, all the way to sealing the deal. Most amazingly, their staff help to push all parties involved to get the process going and to keep the customers happy.
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Wards were really efficient and very lovely. The whole process was hassle free and I'm grateful for their help.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
1/5
GoogleTerrible customer service. I had to chase continuously and even after they had an answer, I wasn't contacted even though the letting agent promised to do so. I wouldn't recommend this agent.
Dear Ms Maggs We always strive to provide a service that is as seamless as possible with regular communication throughout and we are sorry if your experience has not met with our usual high standards. Please contact our Customer Relations department by email at customer.relations@arunestates.co.uk or telephone on 01702 541199 if you would like to discuss your experience further. Many thanks Wards of Dartford - Lettings
5/5
TrustpilotAn excellent service was provided by…
An excellent service was provided by Maria in the letting of my property. A most professional service was given with regular updates throughout.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWards of whitstable are a very friendly…
Wards of whitstable are a very friendly team. Mark helped sell my house with ease,Grace keep us informed along the way. Highly recommend
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotThank you to Mark and the rest of the lettings team.
Mark from the lettings team has been really helpful concerning a maintenance issue we have had. He helped to get the issue resolved quickly. He has always been polite and friendly and is a great new addition to the team. Thank you to all the other team members for their help too.
5/5
TrustpilotMaria at Ramsgate branch
Maria at Ramsgate branchReally really helpful, patient and went out of her way to help and get things moving on a quick move.Thank you!!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
3/5
TrustpilotFound a tenant within a few days which…
Found a tenant within a few days which was good. Was reliable with communciation and answering any questions I had. My only critique was that I specified no smoking and no pets, and was told that this criteria had been met, however later turned out that the tenant smoked and had a pet.
5/5
TrustpilotThanks go to Holly and Hollie of WARDS…
Thanks go to Holly and Hollie of WARDS Headcorn. Very professional, very supportive and I would highly recommend to anyone wishing to buy/sell in Headcorn. Thank you ladies
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
