1/5
TrustpilotModern Auction Scam
Wards Estate Agent's 'Modern Auction': A Warning
Trusted Agent profile · Kent
Wards Kent reviews
★★★★★
2,060 reviews across 2 platforms
7 Market Street, Dartford, Kent, DA1 1EB
Wards's office in Kent, at 7 Market Street, is rated 4.7 out of 5 across 2,060 reviews on two platforms, including 236 Google reviews rated 4.3.
Reviews
Every review we hold for the Kent office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotGod knows how they sell any houses
God knows how they sell any houses, after numerous phone calls and emails trying to book a viewing we still haven’t been able to book one.
Agent replied · 11 June 2024
Hi Mr Harrison, I'm sorry to read your note. Could you give me some more information so I can help you.Kind regardsDavid HayesBranch Development Director
5/5
TrustpilotBrilliant services from wards
Brilliant services from wards, highly praise Tom Dodd and the team.
5/5
TrustpilotI was helped by Abigail, she made things lot easier as she explained everything about the apartment in details. She responded to emails well on time and this helped a lot in clarification of things
Time management by Abigail,Good explanationResponding to emails on timeReturning calls after missed ones
Agent replied · 11 June 2024
Hi Thatayoane,Thank you for leaving a review! It's great to hear how positive your experience has been and how helpful Abigail was in explaining everything about the apartment to you in detail.Best wishes,Wards.
5/5
TrustpilotThanks to SHANNON
Thanks to SHANNON, Wards came out on top for us, always polite and helpful.
Agent replied · 11 June 2024
Thank you for leaving a review! We're delighted to hear how positive your experience with our team, and particularly Shannon, has been.Best wishes,Wards.
5/5
TrustpilotWe made use of Wards in Hythe and…
We made use of Wards in Hythe and Florence She was great made us feel less stressful and very easy to understand process a credit to Wards in what is a very stressful time the Hythe office of Wards and Florence did a great job at putting us at ease , and making it all run smoothly .
5/5
TrustpilotWards were very helpful from the first…
Wards were very helpful from the first day we got in contact right up until the sale. Will sergeant our agent made the purchase of our new property very painless and would highly recommend.
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotI purchased the property from Welling…
I purchased the property from Welling branch London completed in March. It was absolute pleasure to work with David : Branch Development Manager and Debbie Brewer: Senior Sales Progressor. They are amazing. I found Wards estate is honest, straightforward and professional. I do strongly recommend for property transaction.
5/5
TrustpilotTony came out to me discuss opitions to…
Tony came out to me discuss opitions to rent my flat out within a few days putting it on the website it went. Very pleased with everything that he did for me.
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotThis has be a hard and stressful…
This has be a hard and stressful Journey, what with brexit and then Covid-19 it was hard but everybody at wardsGARY SNEDDENKIM BATCHELORCLARE MCDONNELL PRINCE NWAIWNJENNY STUBBSAll helping us through these hard times
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotAwesome agency
Fantastic experience. Special thank you to Geoff.
5/5
TrustpilotEasy from start to finish
Easy from start to finish. They took care of everything for us and as we aren't experienced landlords it was great to have them take care of everything and gave us peace of mind
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotSebastian at Wards has provided me with…
Sebastian at Wards has provided me with excellent service. Handed my buy to let over to wards to rent out. Within 2 hours of the photos going live the property was snapped up. Sebastian throughtout the process kept me upto date about everything. He also found me lovely tenants. Would def use again and recommend to others
5/5
TrustpilotSuperb
Superb from start to finish , excellent communication at every step of the process and overall I found the agents to be very professional, upfront and friendly
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotAbbey - Strood
Abbey in the Strood branch has been extremely helpful in trying to find me my first home. Anyone looking to get on the property ladder should start by speaking to her.
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotI have rented a house with the Lee from Wards Lettings in Ashford
I have rented a house with the assistance of Lee from Wards Lettings in Ashford. He was professional and helpful throughout the process. I would definitely work with him again in the future.
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotThe team are fantastic!
I had the best experience with Maria and Nadia, they made me feel at ease and gave a top service from the first interaction and beyond. Thanks ladies
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
4/5
TrustpilotStaff at the New Romney Branch are very…
Staff at the New Romney Branch are very helpful & friendly even in these difficult times.The sale would have gone more smoothly if the conveyancer had been more on the case.
Agent replied · 11 June 2024
Thank you for leaving us your feedback! Best wishes,Wards of Kent
5/5
TrustpilotGreat support from the New Romney office
Great support from the New Romney office selling the house in the middle of the COVID-19 Lockdown. They took care of everything and we were keep informed about the whole process by email.
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotMoving house
I was lucky enough to be assisted by Emily throughout the moving process and she couldn’t have been more helpful! Really pleased with the service I received and would highly recommend.
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExcellent letting agents
Abi and Hamid make an excellent team. Friendly and professional to deal with, they always deliver on what they promise. We would have no hesitation in recommending them.
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
1/5
TrustpilotAbsolute shambles
Absolute shambles, dishonest, rude and extremely unhelpful. There should be a regulatory authority that shuts down businesses like this with immediate effectIf I could give awards zero or minus I really would
Agent replied · 11 June 2024
Dear SimonThank you for taking the time to provide us with your feedback. We take any concerns raised very seriously and are sorry if you were unhappy with the way that your enquiry was handled.To enable us to positively identify you and to address your comments, we would ask you to provide some further information by contacting our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk.Kind regards Wards
5/5
TrustpilotHelp in a hurry
We did to buy a property very quickly and Ashleigh of Wards helped us see as many properties as possible in a short time. Thanks for all your help a great team.
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
1/5
TrustpilotAbsolutely disgusted with the property…
Absolutely disgusted with the property management service. Ongoing repair needed to property since august, despite many requests for information for the insurance to proceed, when emails and voicemails remain even now unanswered. I have finally had to arrange the repair myself. Questions about the property visit report have been ignored Even my complaint has not been responded to!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
