Trusted Agent profile · Kent
★★★★★
2,060 reviews across 2 platforms
7 Market Street, Dartford, Kent, DA1 1EB
Wards's office in Kent, at 7 Market Street, is rated 4.7 out of 5 across 2,060 reviews on two platforms, including 236 Google reviews rated 4.3.
Every review we hold for the Kent office, from every platform, shown as written. First names only.
5/5
TrustpilotMany thanks to the team at Wards for…
Many thanks to the team at Wards for all their assistance to name a few Ali, Judy, Clare , Judy and Hannah and apologies if I have missed any.Great Job and made a stressful time as best as it could be.
Hello Michael, Thank you for taking the time to leave a review. We're so glad to hear that the team were able to ease your stress and help you to move forwards! Best wishes, Wards of Kent
5/5
TrustpilotVery happy with the service received…
Very happy with the service received from Wards on our move into our new home. A huge thanks to Amy for taking all my calls and answering all my emails.
5/5
GoogleI used Wards Estate Agents to buy my property in the Stone Crossing area. It was a particularly difficult time due to lockdown but was pushed along by the relentless work of staff members Laura, Imarna and Debbie Brewer. I recommend this company.
Dear Michael, Thank you for your recent review regarding our team in Dartford, especially Laura, Imarna and Debbie our sales co-ordinator. The various locksdowns, stamp duty rush and pandemic has certainly made the journey of buying and selling a lot more protracted and I am delighted o hear the team were by your side pushing it through for you. They will be so pleased with your recommendation too - Thank you! Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
TrustpilotMr David Odunlami provided great…
Mr David Odunlami provided great customer service. He was very helpful and was able to guide me in the right direction. Thank you David for the outstanding customer service!
5/5
TrustpilotThank you to everyone at Welling branch…
Thank you to everyone at Welling branch for helping me sell my property and for your patience. A special mention must go to Anne McDonald who has been fantastic through out it all, especially for keeping me informed all the way.I must also mention Debbie Brewer for helping me with the contract and financial side.It’s been an absolute pleasure dealing with you all and would recommend to everyone.Regards Ian
5/5
TrustpilotFirst time buyer
Great people as a first time buyer it was really helpful working these team they kept us update Everytime there were changes in our case and chasing everyone in chain to make things work
Thank you for leaving a review! We're so pleased to hear that our team were able to help you and keep you updated throughout your journey as first time buyers.Best wishes,Wards.
1/5
TrustpilotAbsolutely awful
Absolutely awful , dishonest and unprofessional, Viewed 2x property 12 days ago - vested a interested in both. Was told we were first choice !Never once got called back , when we called for info on at least 25 times never got called back and was told ‘we aren’t going to call you every 5 mins’ had to chase continuously for any information.Very unprofessional- blatantly lied to on more than one occasion, all we asked for was honesty and that was a massive step to far for them. Was told landlord was possibly having second thoughts about renting out completely which we were fine with BUT the very next day to find out ourselves on line that the property’s had both been rented out. (strange)On one phone call - asked what was happening- Was then told the landlord didn’t want a dog but when I stated that we had been told by another agent previously that the landlord was happy with a dog and he read an e-mail from landlord stating that he was happy with the dog. Was told ‘Oh he changed had his mind’ !!!!All we asked for was honesty - if we weren’t suitable or the property had gone ‘just tell us’ again Wards couldn’t manage this!Completely no empathy was shown throughout as finding a home is effecting peoples lives and no thought was given in regards to this!Very upsetting and unprofessional experience….
5/5
TrustpilotWe have now both bought and sold…
We have now both bought and sold through Wards Chatham and are really happy with the service. The guys there can't do enough to help you and are always polite and cheerful,which helps when moving can be stressful. We would always recommend them for a sale or purchase.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
GoogleHad a viewing with Harry who was friendly, courteous and committed and we really appreciated his approach. If he's anything to go by, this is a great agency to work with.
Hi Ravi, Thank you for leaving a review! It's great to hear how positive your viewing with Harry was and how courteous and committed you've found him to be. Best wishes, Wards.
5/5
TrustpilotGreat service
Great service. Courteous, efficient and results oriented. Sale concluded early at asking price. Well done and many thanks to Neil. George and the team at Wards Kings Hill. Jim and Pollie.
5/5
TrustpilotWards were really helpful
Wards were really helpful, got me into my new flat with a lovely welcome box. David was great!
5/5
TrustpilotI would thoroughly recommend Wards of…
I would thoroughly recommend Wards of Hythe. All the staff in branch have been really helpful in selling our house. I'd also mention Jodi Wyncol as through her work she kept all parties informed and to that end stopped the small chain from falling apart. Thank you.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotThank you to the team in Banstead
Thank you to the team in Banstead. Great service, couldn't do enough for me once offer was accepted and kept in contact during the whole process. I would recommend to friends and family.Punctual and informative during viewings and then the 'behind the scenes' team joined once offer was accepted
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotA fantastic service!
Amy has been so helpful and friendly from my first viewing to picking up the keys. I have had a very positive experience and would highly recommend!
4/5
TrustpilotVery happy with the service we received…
Very happy with the service we received from Wards especially Kim Batchelor who was very prompt and helpful.We are settled in our new home and want to thank Wards :)
5/5
Trustpilotfollowed through on the support commitment they made
Sally Bryant was great in chasing down the various elements of the purchase, ensured that there were no impediments to completion to to the purchase - kept everyone informed
5/5
TrustpilotJust sold my property and had a very…
Just sold my property and had a very stress free move with Wards, the manager of wards in tonbridge is exceptionally helpful,and such a lovely person to have helping us, he has a very friendly manner and is so professional.I would not hesitate to go to Kai again.Thank you wards!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotThank you Wards of Tenterden
Thank you Wards of Tenterden. Alex and Ollie kept me updated and gave excellent service and advice. I would definitely use this office again.
5/5
TrustpilotNic came to value the house today
Nic came to value the house today. Very friendly, informative and went out of is way, in helping us with the "land registry" process. Fully recommend.
Hi Jenny,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Nic, has been and how informative they were.Best wishes,Wards.
5/5
TrustpilotExpert knowledge of local area, thank you!
Wards have been extremely helpful in assisting us to find our first investment property. Debra at the Rochester branch found us several suitable properties and had expert knowledge of the local area. Thank you for all your time and assistance. We look forward to working with them in the near future.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
Trustpilot5 stars for Nadia Miller / Wards Of Kent (Ramsgate)
Wards are lucky to have Nadia Miller in their ranks at wards of kent (Ramsgate). She is the most human, efficient, professional, dedicated and competent person I've ever come accross in the industry. She found the perfect tenants for all our properties, at the right price in no time.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat support from Judy Day in…
Great support from Judy Day in RochesterThe sales progressor, Judy, was very helpful in the last steps of getting my house sold.Very attentive and felt I was in good hands.
Hi Rubin,Thank you for leaving a review! It's great to hear how supportive Judy has been throughout the final stages of getting your house sold.Best wishes,Wards.
5/5
TrustpilotVery smooth and hassle free letting…
Very smooth and hassle free letting process. We were fortunate to have Abi looking after us who was very friendly and helpful as we were new to the area. Her approach was above expectations and she was prompt on following up. We would definitely use Wards again.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️ Excellent Service from Victoria!
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