Miles and Barr Commercial Kent reviews

★★★★★ 5/5

Trustpilot

Jade

Jade Eccott was amazing !! Went above and behind to support me as a first time buyer. Among keeping me in the loop and guided me through

Donna · 8 July 2026

★★★★★ 5/5

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What an absolute legend Louise is!

What an absolute legend Louise is!! without here we 100% would not have got through this. thank you so so much x

Antony · 10 August 2026

★★★★★ 5/5

Trustpilot

As a first time buyer

As a first time buyer, I cannot fault Miles & Barr one bit. From point of viewing, all the way through to exchange I have felt supported, listened to, understood and well taken care of! For context, I have had a very difficult sale, that’s been going on for over 14 weeks that has caused blood/sweat/tears and sleepless nights! I was assigned Debbie Thwaites to my case and I have to say without her - I wouldn’t have got through it! Not only did she provide professional guidance & advice, she was emotionally supportive which was above all, the most important part to me. She listened when I needed to rant, she bigged me up when I needed a boost, she laughed when I needed cheering up, and was a shoulder to cry on! Debbie needs true recognition for her dedication to the role. Alongside this, I also had James Cussen step into the case and I couldn’t fault him either, he was extremely helpful, offering some really helpful guidance where suitable, very communicative, supportive, understanding and overall great. Honestly, without these 2 people I would’ve given up months ago. In addition to this, whenever I rung the Ashford office, I always had friendly voices answer the phone, which really helped & made a difference!! Miles & Barr really do care. I stand by that and will definitely coming back if I need to sell in the future!

Rachel · 29 May 2026

★★★★★ 5/5

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Becky White was always available and…

Becky White was always available and easy to contact with any queries or questions we had about the purchasing of our new house. Despite some of the unforeseen complications, Becky was on hand to ease any concerns we had and to make sure all parties responded as quickly as possible. Thanks Becky!

DJK · 16 December 2025

★★★★★ 5/5

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The stewardship of our house purchase…

The stewardship of our house purchase was undertaken by Louise with diligence and integrity. We really appreciate how Louise went beyond our expectations to further the progress of our sale.

Lewis · 6 June 2026

★★★★★ 5/5

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House sale

We were kept updated with viewings and every stage of the sale. Very helpful staff and always at the end of the phone. Emily was first class keeping us up to date weekly

T · 14 May 2026

★★★★★ 5/5

Trustpilot

A Great Maintenance Manager.

My Excellent Maintenance Manager. Its been great having Madison Rowe as my Maintenance Manager over the last 3 years. She has been very business like and efficient, and quick to reply to any problems l have. She has a cheerful, friendly manner and its been a pleasure having her as my Maintenance Manager. She is definatly the best one l have had after a long association with Miles and Barr.

John · 30 July 2026

★★★★★ 5/5

Trustpilot

Denise was very helpful during a long…

Denise was very helpful during a long and stressful exchange, I would recommend them. Progressor Abbie was also proactive and helpful whilst Denise was on annual leave.

Aaron · 25 June 2026

★★★★★ 5/5

Trustpilot

Louise Daly has been amazing with…

Louise Daly has been amazing with supporting me along the selling process. I would recommend Miles and Barr to other people as a result of the support I have received form Louise.

Alex · 19 May 2026

★★★★★ 5/5

Trustpilot

Sale with Miles and Barr Herne Bay

We have just completed our property sale with Miles and Barr and have been really pleased with the service. Maddie and Reuben in the Herne Bay office have been fantastically helpful and Melissa in the progression team has gone above and beyond in making the sale happen (even assisting whilst on annual leave). We're incredibly grateful and would look to return if we were to sell again in the future.

Beth · 28 July 2026

★★★★★ 5/5

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Louise has been extremely helpful…

Louise has been extremely helpful throughout the entire process, it was great to have someone on your side to explain and simplify the process especially as a FTB.

Ella · 15 June 2026

★★★★★ 5/5

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I have been renting with Miles and Barr…

I have been renting with Miles and Barr for nearly 3 years now. After a turbulent time with personal issues I can say that Charlotte Thomas at the ramsgate branch has been impeccable with her service and kindness towards me. I couldn’t recommend her as an agent more. Whenever I need anything she is there and responds promptly with whatever I request I need. Thank you for everything!

Miss · 5 August 2026

★★★★★ 5/5

Trustpilot

Melissa is a Stellar Sales Progressor

We were impressed with Melissa Scarsbrook's assistance from the start of the sales progression service at M&B. She made first contact and provided regular updates without the need to chase her - a rarity these days in our long experience of buying and selling houses. Melissa also acted as an effective channel of communication with the other side which really helped us plan our move. Every estate agency needs a Melissa! 👏

Felicia · 5 July 2026

★★★★★ 5/5

Trustpilot

Highly recommend

We purchased through Miles & Barr Margate and Louise Daley was excellent throughout the transaction keeping us updated. She went above and beyond and liaised with our Sales Agent/Solicitor to ensure everything was running smoothly.

Christine J · 14 April 2026

★★★★★ 5/5

Trustpilot

Brilliant experience from start to finish

I recently purchased a house which was being sold by Miles & Barr. From start to finish they were excellent - professional, warm, friendly, helpful. I would especially credit the wonderful Nadine, without whom I honestly don't think the entire thing would have gone through (at least not in the timeline we wanted!!). She was so kind, empathetic and patient throughout, giving my helpful advice and encouragement, and keeping everyone informed, pushing where needed to get things moving, and generally being wonderful. This isn't the experience I've had with a lot of other estate agents, and I cannot thank Nadine and the team enough. I will not hesitate to use them in the future, and recommend them to anyone looking to sell/rent their home!

Miss · 23 December 2025

★★★★★ 5/5

Google

Great experience with Miles & Barr Birchington office re: the sale of our property. Matt in sales was fantastic. He gave us a thorough insight in selling with M & B when he came out to do our valuation, and explained the process fully. We had a viewing within a couple of days and an offer by the end of the week that we saw Matt. Amazing! All of the staff in the Birchington office were very approachable, friendly and helpful. I spoke to Jordan a few times and she was extremely helpful and polite, especially when I was stressed and ranting and she didn't let it phase her and was understanding and dealt with my query. Would also like to mention Ross Ellenor in the compliance team, who was also very helpful and understanding, especially when the process was quite overwhelming at the beginning. There was a lot going on because it was a big move for us as we were moving quite a distance away. Leo in compliance was also helpful. M & B also referred us to a solicitors, Whitehead Monckton, and they were fantastic.

Tracey · 20 December 2025

★★★★★ 4/5

Trustpilot

Would recommend

Initially when house put on the market, there seemed to be contact and follow up problems (switching over to a new IT system didn’t help). However once IT switch over was finished, then the various offices linked together and worked as one company, it was much improved. The sales people were very pleasant and helpful. Worth an extra mention was the Miles and Barr conveyancer, Louise Daly, who was excellent and kept me updated throughout the sold period and liaised well with my solicitor and my buyer as well as my vender. She was extremely helpful and certainly made a stressful situation and a last minute snag with my buyer, much easier to navigate.

Toni · 27 April 2026

★★★★★ 4/5

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Although it took a long time the sale…

Although it took a long time the sale eventually went through. The team were generally good and Rebecca was very helpful.

David · 15 July 2026

★★★★★ 5/5

Trustpilot

Sophia and also Alice were wonderful

We met both Sophia and also Alice on 25th April to tour Ramsgate and view a range of properties. Really helpful and likeable ladies, with good knowledge of the local area. Really liked that they were both non-salesy (not of the pushing to sell each property), just their honest sharing of the area, the house, and answering all our questions, and promising to get back to us where they couldn't immediately answer. Really enjoyed meeting with them both. Also very punctual, friendly, approachable but professional - nice balance.

Byron · 27 April 2026

★★★★★ 5/5

Trustpilot

Our experience with Miles and Barr was extremely good

Our experience with Miles and Barr was very good. At all points of our house buying experience, the staff were extremely friendly, helpful and professional. However, deserving of special mention is our Sales Progresser Debbie Mead. She was exceptional. If it wasn't for Debbie, and her knowledge, experience and communication skills we are not convinced that we would have reached the completion stage. She pulled all parts of our chain together and was tenacious in getting results when, all others appeared to be struggling to maintain the flow of information. All in all, Miles and Barr provided us with a first rate experience.

Lee · 20 April 2026

★★★★★ 5/5

Trustpilot

House Purchase

Thanks to Becky, Giuseppe and Josh for making the purchase of our house a very seamless experience. Always there to help and provided a great service

Teresa · 3 June 2026

★★★★★ 5/5

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Fantastic service

Fantastic service. Kim is always speedy to reply, and gets stuff done asap. Highly recommend.

Anna · 18 August 2026

★★★★★ 5/5

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Gracie Maye was very efficient &…

Gracie Maye was very efficient & effective in solving a plumbing issue. After a week of going backwards & forwards (a severely blocked kitchen sink) Gracie sorted it within 1hr. She contacted a Drainage Company & they were at my property within the Hour. Problem fixed & Well done to Gracie!👏🏻👏🏻

Mrs · 17 July 2026

★★★★★ 5/5

Trustpilot

Michelle (Ramsgate Office) has been my…

Michelle (Ramsgate Office) has been my Property Manager for several years now. She has always dealt quickly with any late payments from tenants & any of my other enquiries efficiently & is also very knowledgeable about all of the recent legislation changes. I have needed a variety of works undertaken on my properties over the years & she always quickly arranges quotes for me. Sarah

Sarah · 30 July 2026