Every review we hold for the Kent office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhat can I say? Neel and the whole team were fantastic from day 1! Any problems we had were listened to and seen to straight away. Neel and Kim are so friendly and super helpful. We were with Macks for just over 3 years and we were genuinely sad to leave. The tenants which Neel selects are all friendly and he actually cares about getting the right people in. I wish Macks all the best for the future and will hopefully remain in contact as friends for the foreseeable future!PositiveResponsiveness, Quality, Professionalism, Value
Joe · 20 June 2021
★★★★★ 5/5
GoogleI was lucky enough to rent a flat from Macks Properties for just under a year and half. From the beginning Neel and whole team were super friendly, really helpful and very professional. Nothing was too much and they were always there to help. I was sad to leave. They have to be the beat letting agents I've ever dealt with! Highly recommend!
Leanne · 20 June 2023
★★★★★ 5/5
GoogleWe bought an investment property through Neel which was previously managed on the lettings side already. The tenant was to stay in the property after the purchase and Neel helped organise all the paperwork and documents we needed without any hassle. He also liaised with the solicitors and took away all the worry and questions that came up. He has been managing the property for us and we cannot recommend him and his team highly enough.
Brijesh · 20 June 2021
★★★★★ 5/5
GoogleWe recently purchased a property from Macks Properties and were thoroughly impressed by the service throughout the entire process. The property was rennovated to a very high standard - everything was thoughtfully planned and executed - we love our new house! Neel really was excellent and supported us throughout, including giving advice during the sale and with a few post-purchase enquiries we had. Very highly recommded - I would definitely use Macks Properties again.PositiveResponsiveness, Professionalism
Lynsey · 25 August 2021
★★★★★ 5/5
GoogleImpeccable services.
They found me a very nice flat immediately, I've been tenant for 5 years and I never had an major issue with the flat, and all the smallest that happens in five years (tap water issues, or such) always have been resolved rapidly
Many Thanks!!!
Simon · 20 June 2020
Agent replied · 19 June 2024
Thank you for the kind words Simon, wishing you all the best. Neel
★★★★★ 5/5
GoogleEfficient fix for any maintenance and fair.
Clifford · 18 September 2025
★★★★★ 5/5
GoogleWe are very pleased by the professionalism from Neel and all team from Macks Properties. They went above and beyond to help us to find a new home and to make the process as smooth as possible during all the stages. We highly recommend their services. You will be in very good hands.
Cynthia · 20 June 2023
★★★★★ 5/5
GoogleI have entrusted Macks Properties with the management of my property in South Croydon for four years. They take care of all the necessary maintenance, allowing us to take a step back and avoid any day-to-day responsibilities. I am more than happy to recommend their services.
Mayank · 23 October 2023
★★★★★ 5/5
GoogleFriendly professional service. Property well maintained. Attend promptly to issues.
Suneth · 12 May 2025
★★★★★ 5/5
GoogleSo happy with the great service we have received.
We moved to Macks Properties from our old letter agents under a recommendation from a friend and only wish we had done it sooner.
Couldn't recommend enough.
A · 12 April 2024
★★★★★ 5/5
GoogleVery happy to have rented my flat via Macks, and would happily do so again in the future; were quick to address any queries or issues, and pretty efficient in getting me moved in.
Sam · 12 April 2024
★★★★★ 5/5
GoogleAs a tenant, this is by far the best experience I've had of renting a property from a lettings agent. The team are very responsive and all of the processes to move in were quick, efficient, and transparent. Excellent service!!
Paul · 23 October 2023
★★★★★ 5/5
GoogleI lived in a flat managed by Macks for 2 years. They responded to the isuses quickly and handled the problems well.
Peter · 15 August 2024
★★★★★ 5/5
GoogleNeel and Mack’s properties were super helpful during the whole referencing and moving process I would definitely recommend them for anyone looking for an easy process when looking for your new future home.
Thanks again Neel and Mack’s properties!
Mathew · 20 June 2023
★★★★★ 5/5
GoogleFantastic agency. Neel sorted all the details and found me fantastic tenants for my flat. Would recommend to landlords and tenants alike.
Laura · 20 June 2020
Agent replied · 19 June 2024
Thanks Laura really appreciate the comments! Neel
★★★★★ 5/5
GoogleMacks were a great letting agency to work with, always very responsive to any requests we had and were extremely quick in returning deposits.
James · 23 October 2023
★★★★★ 5/5
GoogleGreat property management company, very professional, efficient and extremely responsive whenever we needed assistance. Neel in particular was always very helpful.
Liam · 20 June 2023
★★★★★ 5/5
GoogleExcellent estate agent! I have rented several properties through Macks Properties and they go out of their way to be helpful and the service is outstanding if anything needs to be repaired within the property. Would highly recommend!
Chaudery · 21 June 2019
★★★★★ 5/5
GoogleRating only, no written review.
Karl · 21 January 2024
★★★★★ 5/5
GoogleRating only, no written review.
Jekaterina · 22 December 2023
★★★★★ 5/5
GoogleRating only, no written review.
Oliver · 24 August 2023
★★★★★ 5/5
GoogleRating only, no written review.
Margarida · 24 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
