Trusted Agent profile · Kent
★★★★★
757 reviews across 2 platforms
199 Parrock Street, Gravesend, Kent, DA12 1EW
Hunters's office in Kent, at 199 Parrock Street, is rated 3.0 out of 5 across 757 reviews on two platforms, including 221 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Kent office, from every platform, shown as written. First names only.
4/5
TrustpilotHunters Estate - Demi May
Demi May was my first point of contact who communicated effectively and efficiently between me, the buyer, and the seller. Demi was amiable, astute listener and professional in the way she facilitated the next steps of the purchasing process. Her effective communication skills enabled me to secure multiple viewings with ease. I would strongly recommend Demi May to any company who is looking to appoint someone reliable, kind and proactive. Indi
1/5
TrustpilotJust shocked at how I have been treated...
Quite possibly the worst estate agents I have had the displeasure of dealing with. Took them 3 weeks to acknowledge that I was looking to rent, then after 2 viewings they didn't even tell me the landlord had decided to not rent the flats anymore. To add insult to injury they didn't even cross sell to show me other properties they have. I would like to say I am shocked but I am not. I will never use them ever... EVER!
1/5
TrustpilotTried to use twice but no one every rings back
Tried twice but no one every rings back.or follows up on enquiries. Once to rent a house and once to sell - 12 months apart.
5/5
TrustpilotI had an outstanding experience working…
I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience.
5/5
TrustpilotThe Amazing Sandra
I had a viewing in windmill road gillingham on saturday I was early for my appointment and greeted by sandra. I have had lots of viewings with other estate agents recently but sandra was def the best. Her professionalism was amazing she was very honest which is rare for most estate agents :) and she knew everything about each room before we stepped in it. Sandra's knowledge of the area was great regarding parking near by facilities. Clearly she did her research before the viewing. I feel she is a real credit to the company and everybody should learn from her how to conduct a viewing in a professional way. She should be the face of customer experience for the whole industry not just hunters. I understand this is a sales environment and results won't always reflect how good or valuable a person is but hunters def should invest in this one for long term as the old saying goes people buy from people. Thank you so much Sandra :)
5/5
TrustpilotMy brother and I contacted Hunters…
My brother and I contacted Hunters recently in relation to a 6 bedroom detached house with extensive parking & gardens in Buntingford Hertfordshire. We arranged an appointment with their employee Laura. My brother and I were so impressed by Laura from our first meeting in relation to her knowledge of lettings. She proved herself to be highly efficient and courteous during the following week and arranged all the certification, photos & floor plans for the letting with the individual contractors and in addition to providing us with beautiful Client brochures posted it on Rightmove within a very short time scale. I would highly recommend Laura and Hunters.
5/5
GoogleWe are really happy with the service that Ryan has provided, he’s been proactive and kept us up to date during every step of the process. We would like to pass on our sincere thanks to Ryan. I would highly recommend Ryan and will certainly use him again in the future!PositiveResponsiveness, Quality, Professionalism
Thank you for your review Mark! It was a pleasure working with you!
5/5
TrustpilotI recently sold 3 houses with Hunters…
I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers
1/5
TrustpilotViewed a rental property
Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever.
1/5
TrustpilotI would give zero it i could
I would give zero it i could. In disrepair for two years. Dont know were to start. Electics, mould, guttering, blocked toilets, firealarms. Dog poo on the floor when moving in. Overgrown ivy on the walls etc etc. im begging you dont rent from them. Fail to attend apointments etc
5/5
GoogleUsed Hunters to find a rental property and Emily Lesson is a true professional, such a warm personality and a pleasure to deal with. Highly recommend. Kind regards, Rasa
Thank you for your kind words!
5/5
GoogleThe service we recieved from beginning to end was first class. We mainly dealt with Ryan who we want to say our thanks to, as well as Tony and Michael. We would recommend anyone to use Hunters and will definitely use them again in the future.PositiveProfessionalism
Thank you for the review Matt, everyone in the team wishes you all the best in your new home! It was a pleasure working with you.
5/5
TrustpilotI would highly recommend this Estate…
I would highly recommend this Estate Agent who helped us sell our flat. We all knew how difficult and hard to sell a flat now adays, let alone is a high rise building. I would personally recommend Jabjeet one of the estate agent who assist us sell our flat. who is a very professional, responsive and attentive to details. His skills and hard working & enthusiastic attitude helped us find a buyer and deliver what we are expecting and more. I highly recommend him as a Estate Agent who is focus to meet the clients expectations and within the time frame deadline. He is driven and passionate to his profession. And what we like about him is he communicate and respond to us asap, He guide us along the way of the process of selling our property. Thank you Hunter Agent for your support through out the process. And thanks for sending us Jabjeet as our Agent, he is truly a great asset to your company. We are super happy with his service.Mr & Mrs. Reyes & Family
5/5
GoogleFor FTB we'd not had any dealings with sales and Hunters made the process very easy, especially given the current circumstances. We dealt with Michael H and he was responsive and kept us informed throughout the process. I'd highly recommend them to anyone needing an estate agent in the area!PositiveResponsiveness, Quality, Professionalism
We are glad that we could assist you with your first move. Hope you are settling in well and thank you for the review.
1/5
TrustpilotNot professional
What to say, utterly unprofessional estate agent. Some properties are for sale in ivyhouse road that we like to view, seen it in Zoopla. And was told that property is sold couple of weeks ago, off hand. I am sure as an agent they have access to the account and very easy to put it STC, rather than making people running around.
5/5
GoogleAlthough we have not brought a property through Hunters our experience of viewing with Michael was great. He shared his knowledge of the area in relation to what we were looking for and felt genuine.
Thank you for your feedback!
5/5
GoogleI had a viewing today with Michael I believe. We called earlier today and was pleasantly surprised to be able to book a same-day viewing, something I’ve never managed to do with other agents, so that was definitely a bonus. The customer service was great from start to finish, both over the phone and in person during the viewing. My daughter initially called in to arrange the appointment, and the whole process was handled smoothly. A very positive experience
5/5
TrustpilotFantastic efficient friendly service
I have just recently moved out of a property that Hunters in Baldock were managing I can’t believe in the difficult times with the pandemic how absolutely professional and efficient they have been. Both Claire and Chloe were brilliant. Supported me through the exit all the way, made sure the deposit was quickly paid back quickly and fairly, at no point did I feel money was being held unnecessarily.I would definitely recommend them to anyone thinking of letting their home
5/5
GoogleMichael was really attentive and was constantly providing updates during the whole process from the viewing to completion which made easy for us as first time buyers. He really pushed for the sale to go ahead as quickly as possible (and in time for Christmas!) and didn’t waste any time.PositiveResponsiveness, Professionalism
Many thanks for the review Caitlin, we hope you are settling in well!
5/5
GoogleWe renting property from Hunters. Anne was amazing nothing too much trouble whenever I rang or e-mailed her. You can always contact them if there is any issues, questions or concerns. The rental process was made easy without any complications we would highly recommend Hunters if you want to rent .
Thank you for your review Ezri, if you have any other questions do not hesitate to ask us!
5/5
TrustpilotAmazing - Wembley Park branch (Agent Sam)
My experience with this letting agent is absolutely amazing. Dealt with the Wembley branch. The agent who helped me was Sam! He was a life-saver in my long search for a place to live. He was understanding, professional, helpful and friendly. He found me a place within a few hours!!! He truly knows what he is doing!!! Also a big thank you to Francis who took my initial call and all my details and was so lovely on the phone. RH
5/5
TrustpilotHunters to the Rescue
Had lot of issues with other estate agents but Michael Warren and Hunters came to my rescue. Grade A service highly recommended.
5/5
TrustpilotWe had the pleasure of dealing with…
We had the pleasure of dealing with Steven Craig of Hunters for a property view. Stephen is an excellent agent, very personable, professional and prompt in his dealings. We would have no hesitation in endorsing Steven. Keep up the great work!
4/5
TrustpilotHunters Estate
I was delighted to have Darren Bailey and his team at Hunters Estate assist me in my purchase.Darren was professional, reliable and a proactive point of contact who helped mediate effectively and with confidence between all parties involved. His friendly disposition made the process positive for sure! I would gladly recommend Darren Bailey to anyone who is looking to buy a residential property. Indi
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Kent office has 757 reviews across two platforms: 221 on Google, 536 on Trustpilot (across the whole business).
Hunters Kent is rated 3.0 out of 5 across all 757 reviews, and 4.9 out of 5 on Google from 221 reviews.
Yes. In The Trusted Agent 2026 awards: Hunters, Gravesend won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.
Hunters Kent, 199 Parrock Street, Gravesend, Kent, DA12 1EW.
