Trusted Agent profile Β· Kent

Hunters Kent reviews

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744 reviews across 2 platforms

199 Parrock Street, Gravesend, Kent, DA12 1EW

Hunters's office in Kent, at 199 Parrock Street, is rated 3.0 out of 5 across 744 reviews on two platforms, including 208 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.

Google logo

4.8 / 5

208

Reviews on Google

This office

Trustpilot logo

536

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kent office, from every platform, shown as written. First names only.

5/5

Google

I recently purchased my house through Hunters, and Ryan Campbell was the estate agent handling the sale. He was extremely helpful and professional throughout the entire process. Ryan was very knowledgeable about the property and always happy to answer any questions. He kept us regularly updated, was polite, easy to deal with, and made everything run smoothly from start to finish. I’d highly recommend Ryan and the team at Hunters to anyone looking to buy or sell a property!

Waqar Β· 16 October 2025

Agent replied Β· 16 April 2026

Hi Waqar, thank you so much, we hope that you are settling in well!

5/5

Google

I had the pleasure of working with a highly professional and knowledgeable team during the purchase of my first home. A special thank you to Michael Hagan, who went above and beyond in the final stages of the sale, ensuring everything went smoothly. His dedication significantly reduced the stress not only for me as the buyer but also for the seller. I truly appreciate the seamless experience and would highly recommend this team to anyone looking for top-notch real estate service!

Mikey Β· 16 September 2025

Agent replied Β· 16 April 2026

Hello Michael, though it was a stressful transaction, we cannot fault your commitment and patience. We all hope you are settling in well!

5/5

Google

My experience with Ryan and the team at hunters in gravesend was really outstanding with the sale of my property, and also the help towards the purchase of my new property, everything was dealt with so professionally, Ryan answered any queries I had happily with kindness and patience , he was there through every step, I felt so looked after by you Thankyou so much Ryan 😊, Anita 😊

Anita Β· 16 October 2025

Agent replied Β· 16 April 2026

Thank you Anita, it was a pleasure helping you sell!

5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe Β· 8 June 2026

5/5

Google

Selling a leasehold flat now is extremely challenging and takes a long time. Which is why I want to give Ryan Campbell and Hunters a 5 star review. Ryan was at every stage of the transaction, professional and always in communication. It has been a pleasure working with him and the Hunters team, I have no hesitation in recommending him to other sellers and buyers. He was completely transparent, open and extremely helpful all the way through what at times was a long winded process. Thank you Ryan!

Laura Β· 5 May 2025

Agent replied Β· 16 April 2026

It wasn't the easiest transaction to get through but with perseverance we got there in the end Laura!

5/5

Google

Firstly, Michael from Hunters has been an absolute 10/10. The sale of my house was extremely frustrating and unnecessarily long (due to solicitors) but Michael was always on top of everything and always provided exceptional service. He was always in communication with the solicitor and he kept me and everyone involved up to date even when there wasn’t any new updates to tell, just called to advise no update which I think is so important as it means I do not have to chase as much! Honestly, he has been an absolute star throughout this whole journey! He has done everything he can to make the sale of my home as easy as possible for me. I think it goes without saying, when I move on to my next property I would go through Hunters first. The experience I have received has been nothing short of fantastic the whole way through. Thank you Michael and the team for making the sale of my home that bit easier!! It’s really appreciated.

Phoebe Β· 13 April 2025

Agent replied Β· 16 April 2026

Thank you for your kind words Phoebe, it certainly was a long process but we were so thrilled to get it over the line for you!

1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ Β· 24 February 2026

1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic Β· 10 January 2026

5/5

Google

We have been very happy with the service we received from hunters , Ryan was fantastic and very helpful through difficult circumstances and the service we received from start to finish was A+ . Hunters were recommended to us and I have recommended them to others . Would use again . Thanks again Ryan

Josephine Β· 15 November 2025

Agent replied Β· 16 April 2026

Thank you Josephine, if you ever need any assistance, give us a shout!

5/5

Google

Just wanted to say thank you so much for all your help and advice - we purchased a house from you and you were more helpful with my purchase than my own mortgage advisor from another company. You kept me up to date at all times and communication was great !! If you are thinking or purchasing then I highly recommend your company especially Micheal he has been amazing with making this process as less stressful as it can be and he always kept the process going forward. So just wanted to say thank you Micheal you helped us more than you know :)

Laura Β· 22 November 2024

Agent replied Β· 23 December 2024

Thank you Laura, a pre-Christmas completion was what everyone wanted! We hope that your family have an amazing first christmas in your new home!

5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help.

Barbara Β· 1 June 2026

5/5

Google

What a journey ! With a small chain was expecting a smooth ride but there were definitely bumps in the road. Throughout my hand was held, my frustrations ( not with Ryan I must add), were heard and solutions sought. Comms efficient and often, even when nothing to report - just keeping in touch. Would thoroughly recommend for wrap around professional but approachable support. Thanks to Ryan and all the team 😊

Sarah Β· 25 June 2024

Agent replied Β· 24 August 2024

Thank you for the review Sarah! Good luck with your new venture.

1/5

Trustpilot

Awful customer service

I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!

Jennifer Β· 25 July 2026

5/5

Google

excellent services from hunters estate. Esp the Agent Ryan Campbell.Was our first purchase and Ryan made show to see us throug the whole process.kept in steady contact and carried us along..we appreciate the services,

Ifeanyi Β· 16 October 2025

Agent replied Β· 16 April 2026

Thank you for your kind words! We hope you are enjoying your new property!

1/5

Trustpilot

illegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)

1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self

Ray Β· 21 September 2026

5/5

Google

From start to finish Ryan Campbell was extremely professional and friendly with good communication skills. Within putting our house online he had a buyer for us unfortunately they withdrew their offer but Ryan immediately found us another buyer and we are due to complete next week. Thanks Ryan and Hunters.

Angela Β· 16 April 2025

Agent replied Β· 16 April 2026

Thank you Angela!

5/5

Google

We sold our house via hunters and can not fault them. Our house gained a lot of interest straight away and sold within a week. Michael was always very responsive to my calls/emails and really helped pushed things to ensure the sale went through within our timeframe so we were able to buy our new home. He definitely went above and beyond for us! Ryan was also very helpful when Michael was unavailable at times. Both very friendly and trustworthy guys! I would recommend them and would definitely use again for future sales / purchases.

Beth Β· 12 November 2023

Agent replied Β· 9 June 2024

It took longer than we'd hoped for but are so happy that it got over the line for your and your partner! We wish you all the best in your new home.

1/5

Trustpilot

My experience selling a property in the…

My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”

Lo Β· 27 June 2026

5/5

Google

When I started contacting all the local estate agents and talking to them about putting our parents house on the market, Ryan Campble of Hunters engaged with me immediately. He was attentive, very pleasant and professional from the word go, he did an excellent job of promoting the house and keeping my brother and I up to date with his progress until the sale was completed. We are extremely happy with Ryan & Hunters and highly recommend them, they definitely earned the 5 stars ⭐️⭐️⭐️⭐️⭐️

Barry Β· 16 September 2025

Agent replied Β· 16 April 2026

We were happy to help you in any way we could! Thank you Barry, we really appreciate your kind words.

2/5

Trustpilot

Paul

At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done

Paul Β· 22 July 2026

5/5

Google

Ryan Campbell is such an asset. His local knowledge and friendliness was spot on. I will use his service again

Alexander Β· 15 December 2025

Agent replied Β· 16 April 2026

Thank you Alexander!

5/5

Google

First time buyers , we was looking for a very long time we found a lovely property rang up Michael was the one who answered the phone , Ryan showed us round first time we put the offer in thinking that would just blow over like the rest hunters made sure we got the house I was so excited being first time buyers that our offer actually got accepted ! Michael was always at the end of the phone when I needed questions answered when collecting the keys I was greated by Michael who gave us a lovely pack with our key thank you so much for our first home !

Sarah Β· 12 June 2023

Agent replied Β· 11 June 2024

Thank you Sarah, we hope that you and your partner are enjoying the property!

5/5

Google

We would like to thank Ryan at hunters for our recent move to our new house. He was brilliant at handling the move and dealt with everything professionally, it was a smooth and stress free experience for us thank to him. …

Jack Β· 16 April 2025

Agent replied Β· 16 April 2026

Thank you Jack, we hope that you are enjoying the property!

1/5

Trustpilot

Robot refused to give me a viewing

Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.

Iain Β· 15 June 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews

Questions about Hunters Kent

How many reviews does Hunters Kent have?

Hunters's Kent office has 744 reviews across two platforms: 208 on Google, 536 on Trustpilot (across the whole business).

What is Hunters Kent's rating?

Hunters Kent is rated 3.0 out of 5 across all 744 reviews, and 4.8 out of 5 on Google from 208 reviews.

Has Hunters won any awards?

Yes. In The Trusted Agent 2026 awards: Hunters, Gravesend won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.

Where is Hunters's Kent office?

Hunters Kent, 199 Parrock Street, Gravesend, Kent, DA12 1EW.

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