Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotDishonest and unprofessional
We drove over 250 miles to view a house listed for let @ £900. We said we like it and were happy to proceed, after all similar properties down south cost £1000 a month….We were absolutely shocked when they got back to us, offering us the house for £1000 because they knew we could afford it… we were aghast! I have never ever encountered such skullduggery and dishonesty…. Of course we declined… how can one deal with such a dishonest estate agent as these!
PJ · 22 March 2024
★★★★★ 5/5
GoogleUsed hunters to rent out my property and I have to say Malvina from hunters did a fantastic job from the first time we met to discuss the rental property to handing over the contract. Recommend using Malvina from hunters as she is a true professional and her guidance and knowledge of the market is fantastic.
Aalok · 15 September 2023
Agent replied · 11 June 2024
Thank you for your kind words Aalok, we look forward to working with you!
★★★★★ 5/5
GoogleWe used Hunters for the sale of our home. Both Michael and Ryan were excellent and professional throughout. We were constantly kept updated. A real first class service.PositiveProfessionalism
Josh · 12 June 2021
Agent replied · 11 June 2024
It was a pleasure to deal with yourselves throughout this transaction, we wish you all the very best and we thank you for the review.
★★★★★ 1/5
TrustpilotHunters Horncastle:
Hunters Horncastle:If you are looking for an EA who keeps you updated and informed then I would NOT use Hunters, if you want the privilege of paying for doing your own work then by all means use this EA, also if you want to feel as though the EA is acting on behalf of the buyer instead of the seller… this is the one for you!!! They say the right things to get the initial business and then offer bad advise and never any follow up or conversations about the state of the market during contract period, even when requested. Also emails and WA messages were ignored. Worst Estate Agent I’ve ever used. It seems that Katherine (who did the viewings) and Susan (admin) seem to hold them just above water and do all the donkey work. Just my honest opinion!! Would have given zero rating if possible
Lupey · 22 February 2024
★★★★★ 5/5
TrustpilotWe used hunters to put our house up for sale
We used hunters to put our house up for sale in October 2024. Despite a few problems with surveys etc Hunters manged to sell our house to a cash buyer. the communication and updates during the process were very clear and professional. Selling a home is a very stressful experience however hunters helped us throughout the journey
Donna · 3 March 2025
★★★★★ 2/5
TrustpilotI was buying a house through hunters
I was buying a house through hunters, wasn’t the best experience in the world. When it came to getting the keys from the bishop Auckland office, I was told to wait outside in the cold for 15 minutes, then presented with 1 key by itself, there was no congrats on your first home or any welcome gifts or anything, just here’s your key, see you later 👍🏼😂 got into the house, it wasn’t clean, the kitchen had been flooded which warped all the kitchen floor which I then had to pay to get it sorted. They should have done a check once the owners were out the house in order to make sure it was in a fit state and as seen on the viewings. I’ve since rented out houses around that area and stayed well clear of hunters, I would never use them again after the experience I had with them.
Mikey · 6 February 2024
★★★★★ 1/5
TrustpilotPoor overall
Poor overall! The property we were interested in was over valued by more than 10% and yet they wanted offers in excess of ?! My communication with staff was defensive and not amiable not sure why! My advice check out your move to check the property is actually worth what they say it is? Before you buy 🤗
Helen · 8 February 2025
★★★★★ 5/5
TrustpilotThroughout the sale of my house I found…
Throughout the sale of my house I found Hunters amazing. I found Vicky was so supportive and helpful and kept me updated. I would definitely recommend and use hunters again. Thank you so much
Rebecca · 14 December 2023
★★★★★ 1/5
TrustpilotWorst nightmare you could have if you…
Worst nightmare you could have if you deal with Hunters Abbeywood. No repair on time, always defensive and lieing even when you present them with evidences for their unresponsiveness. Always be a judge in their own case and their manager is also part of them. Please avoid them
Nurudeen · 4 June 2025
★★★★★ 5/5
TrustpilotBest by far! Hunters castleford, thank you
Hunters castleford, WHAT a professional, pro active, friendly team, hollie, kiera, lisa could not have made the process simpler!!! Updated practically daily! On the ball! Ive used most of local agents over past 10yrs and NON have come close to their high standard of quick comnunication and friendly manner!!! Couldnt recommend highly enough!! Thanks to the whole team for making a difficult process as str8 forward as possible! Best agents local to me and would not hesitate to use again...although think i will be staying put for a while 🙂
MISSGLENISBECKETT · 23 January 2024
★★★★★ 5/5
GoogleI chose to ask Hunters to act for me in selling my late mother's property. It was an emotional time for me and I cannot praise Hunters highly enough. From the moment Marco came to value the property, through all stages of the process and my dealings with Michael, Ryan, Adam and Marco i found them to be helpful, professional and to go the extra mile to provide information and speed up the process. Right up to the day of completion they were available to answer questions and help with any issues. I would highly recommend Hunters to anyone who is thinking of selling a property.
Thank you to all the team for your support in selling my late mother's property.
Sue Cooper
Susan · 13 June 2019
Agent replied · 11 June 2024
Thank you for your positive feedback, it would be a pleasure to work for you again.
★★★★★ 5/5
TrustpilotHunters -Ealing
Hunters -Ealing Friendly professional, I can’t thank Steve enough. The time, energy and commitment, he was the bridge between both my solicitor and the buyers and was 100% committed. Everything went through Smoove and this was due to Steve and Hunters-Ealing. I have recommended them to other sellers and they will be always highly recommended by me
Ivan · 25 June 2021
★★★★★ 5/5
GoogleRyan and the Hunters team have been consistently great from the very first phone call. After dealing with two other agents before, Hunters took over and got us two offers within a few weeks - even when the property had been on the market for long time before! Definitely impressed and would highly recommend. Efficient, friendly and proactive. Thank you Ryan!
Louise · 12 June 2020
★★★★★ 5/5
TrustpilotLast year in November i sold my house…
Last year in November i sold my house with Hunters. Due to reasons beyond my control the sale process was not as easy as anticipated however the reassurance and professionalism from hunters where outstanding. I went with hunters theough word or mouth and i have already recommended Hunters to friends who i know are selling or thinking of selling their property. They are an amazing team and so friendly. Thankyou ladies for making a difficult situation so bareable. We got there in the end.
Janine · 10 January 2024
★★★★★ 1/5
TrustpilotJust don't use this Estate Agent
Just don't use this Estate Agent. And really don't use them to do an Inventory. They made so many errors we had to almost redo it ourselves. They missed the Fridge Freezer. Washing machine and Dishwasher in the Kitchen. They said there was a white wooden wardrobe in the bathroom, there isn't I could go on and on. I have asked for a refund but of course not heard anything!
Stephanie · 21 July 2024
★★★★★ 1/5
TrustpilotTheir inefficiency made me lose a living place
This is how I kept urging the agent to follow up & how their inefficiency made me lost a living place in Sep.I viewed the flat on 4th Aug and paid holding deposit on the same date. My offer was accepted on 7th Aug. When Hunters and Homelet spend more than one month for my reference check and preparation of lodger agreement, I kept asking them when I can sign the contract and so I can transfer 6 month upfront rent and deposit.On 7th Aug, I tried to enter my details of reference check on the same date. However, the system had bug. Hunters staff helped me enter the details with their internal systems in the following day, although there are some typo of my job and address reference.Perhaps because of the miscommunications among 2 parties, Homelet refused to do reference check for me as they have not yet got the approval from Hunters. With numerous e mail I requested Hunters to fix it, Homelet started sending e mails to my manager and current landlord for reference check on 15th Aug.On 17th Aug, Hunters staff asked me to pay 6-month upfront rent and deposit by e mail without sending me the lodger agreement. I promised them to make the payment when they send me the contract and contract is signed.On 25th Aug, I received the lodger agreement finally after several requests. I raised some questions in the e mail in order to shorten the time for them to answer me during our future meeting of contract signing.On 6th Sep, another Hunters staff invited me to go to their office and sign the contract on the following day. I gave her my questions again for her better preparation. On 7th Sep, that staff said meeting date had to be changed. She answered my questions very briefly. Perhaps she is not familiar with the letting issues of the flat, I simply said I will ask others when I move in. I tried to ask when we meet and sign the contract. She did not reply.On 8th Sep, another Hunters staff told me that the landlord decided to accept another offer. The studio is no longer available in the market. He asked me to state my bank details and they will refund the holding deposit. I once thought the landlord must keep bidding for a higher rental price.I must move out before 23rd Sep as official move out notice was given to the current landlord. During resume of finding rental place, I found the flat in Zoopla again with rental price unchanged.Later I found the staff of the landlord and told the landlord what’s really happening. The landlord felt so sorry & decided to give me viewings of 3 other studios. However, the size and location do not suit my need.
Mei · 6 January 2024
★★★★★ 5/5
GoogleIf you want persistent, helpful and understanding I would look no further than hunters, my process has been full of ups and downs and I have had the same support the whole way through. I am greatful to be in the last stages of the sale but thank all for their help with my sale
Alison · 17 July 2023
Agent replied · 11 June 2024
It was indeed a process of ups and downs but to finally get the sale completed was amazing news! We want to wish you all the best in the future and if you need anything, you know where to find us!
★★★★★ 5/5
TrustpilotLucky that we chose Hunters due to a very complicated chain
We had a very complicated chain, without their support I think we would have lost our buyer. We were grateful that they had a sales progressor who was able to speak to everyone in the chain, something that only independent agents have, this meant that after 8 months from accepting an offer we finally moved.
Pam · 26 February 2025
★★★★★ 5/5
TrustpilotExceptional
Joshua Jogo at Hunters Brentford is professional, patient and extremely welcoming with such a positive attitude. Highly recommend him, 5 star service with a smile. Thank you Hunters and Joshua.
Lizzie · 13 February 2024
★★★★★ 5/5
GoogleThe service I received from Tony was second to none. Always on hand to deal with any queries I had and always went above and beyond to support me with buying my house. Honestly couldn’t recommend him enough. He is highly professional and responded to any matters quickly and effectively.
Jade · 12 June 2022
★★★★★ 5/5
TrustpilotGreat, proactive service
We bought a property recently through Hunters, yet to complete, but they have been absolutely fantastic throughout the process.
I wish we had used them to sell our house as well, as they have been proactive, very communicative and extremely professional.
I could not recommend them any higher.
Glenn · 20 May 2025
★★★★★ 5/5
GoogleWould highly recommend. Ryan and the team provided an excellent service all round. The property was sold after the first viewing.PositiveResponsiveness, Quality, Professionalism, Value
Chris · 12 June 2021
Agent replied · 11 June 2024
We are glad you you were very happy with our service Chris, thank you for the review and we wish you well in the future.
★★★★★ 1/5
TrustpilotRude and unprofessional
I had a viewing arranged and nobody could give me a meeting point for a large apartment building with several entrances. Spent nearly 20 minutes at the location wondering around and trying to reach the person that was supposed to show me around, all calls declined. Office couldn’t get through to her either and when she finally calls me is to rudely tell me off for not showing up at a different entrance when she never told me where to go, speaking to me in an angry tone and then hanging up.
Aivis · 13 December 2023
★★★★★ 5/5
GoogleThank you Michael and Ryan. Hunters has been very professional managing the sale of my house, regularly keeping me informed of progress and making suggestions where appropriate.
HAL · 12 June 2020
Agent replied · 11 June 2024
We are glad that you were happy with our services, if there is anything else we can do for you, please do not hesitate to ask.
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