Trusted Agent profile · Gravesend

Hunters Gravesend reviews

★★★★★

830 reviews across 2 platforms

199 Parrock Street, Gravesend, DA12 1EW

Hunters's office in Gravesend, at 199 Parrock Street, is rated 3.0 out of 5 across 830 reviews on two platforms, including 222 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.

Google logo

4.9 / 5

222

Reviews on Google

This office

Trustpilot logo

608

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Gravesend office, from every platform, shown as written. First names only.

1/5

Trustpilot

Don't fix the leak for 8 months

They respond only to the simplest things. Whenever it becomes tiny bit more complicated - nothing is taken care of. We have a leaking pipe on the outside of our property for 8 months. We let them know about this in the first several weeks of our tenancy. Over 8 months it's been back and forth, and NOTHING about this leak has been fixed. Every time someone takes a shower, we have a shower in our conservatory. They do send the workers, true, but only when there is no rain. And these are new workers every time, who look at it, scratch their heads and do nothing.You need to chase them every day, if you want to have anything done. They don't care about you, don't care about the property. The worst experience with the estate agents in my 12 years of renting.

Ivan · 27 June 2023

1/5

Trustpilot

One of the WORST agencies you can work…

One of the worst agencies you can work with. We booked a viewing for a house, confirmed it that day, drove an hour, and nobody bothered to come. When finally reaching them, after numerous phone calls, they just said they tried to contact us for another day. We had no phone calls, no messages, nothing. The lady I talked to was stunningly rude and yelled constantly. Please STAY AWAY FROM THEM.

Mihai · 25 January 2024

1/5

Trustpilot

Rude Agents

Rude Agents , impolite responses and not helpful at all .

Ahmed · 5 March 2026

5/5

Google

‘My experience buying through Hunters was brilliant from start to finish. My main point of contact was Ryan who I couldn’t thank enough as he kept me up to date throughout the whole purchase. If I ever need to sell in the future I would highly recommend Hunters!’

Usama · 12 June 2023

Agent replied · 11 June 2024

Thank you, please feel free to recommend us to anyone that you know who are looking to sell!

1/5

Trustpilot

THIS RELATES TO HUNTERS IN NORTHENDON…

THIS RELATES TO HUNTERS IN NORTHENDON M22 4FZ.I have been using Hunters for the last two years and I have to say they are shocking and that is an understatement. Do not use this company. You constantly have to chase them to do things which your paying them for and they never answer their phone. This place is run by Alan who seems to have a chip on his shoulder and under him is John who simply makes it up as he's goes along. I've just ended my agreement with them and my tenant called to say despite promises from them to refund the deposit he still hasn't been paid and could I call them I just did to help him out and was told by Alan they no longer work for me. Just being an absolute idiot with an attitude. He then hung up on me. I went their last week to get the keys back and Nick had been dealing with my account, got told by John he wasn't there and then 5 mins later he walks out of the back room. Just a couple of examples of the way Hunters operate. Stay away from them is my advice. Plenty of estate agents in this area to go to.

Martin · 9 June 2023

5/5

Google

Michael Hagan is great, very helpful and really deal with all the questions. The rest of the team fantastic too. I recommend!

Younes · 25 October 2019

Agent replied · 23 October 2024

Thank you for the review! Hope you have settled in well!

1/5

Trustpilot

Dealing with anyone is this company is…

Dealing with anyone is this company is painful,we rented a property and hunters were in charge of it,we moved out over a month ago and left the property in good condition,but they took money for deep cleaning without our consent,they took other monies for items they claimed were missing,there emails to us were rude and dismissive,she always argued with everything we said,the most unprofessional person I have ever met,they stole our money from us and now we have to take legal proceedings against themWe are still waiting on receipts from the items they claimed to have bought & the deep cleaning,the apartment didn’t need to be deep cleaned,but the greedy landlord decided to keep most of depositAbsolute disgrace of a company won’t be dealing with them again

Zara · 3 June 2023

5/5

Google

Very professional company especially Tony who I dealt with mainly whilst selling my late father's property. Would definitely recommend them!

Sheralee · 12 June 2020

Agent replied · 11 June 2024

We appreciate the review and wish you all the best in the future!

5/5

Google

We would like to commend Ryan,Tony, Michael and Marco on all the hard work they put in on selling our house. It’s been 25 years since we last moved house and the understanding approach has been great. With a very long and complicated chain, and they constantly chased things up for us, and the service has been excellent. We would thoroughly recommend Hunters Gravesend for the Moving experience.

Gill · 12 June 2020

Agent replied · 11 June 2024

Thank you for your review, pleased to hear that you are another satisfied Hunters customer, we would be delighted to work with you again in the future!

5/5

Trustpilot

Hunters Dursley branch

As always Hunters at Dursley provided a fantastic service. Katrina and the team were proactive in keeping me updated with progress and responded quickly to my queries. They did a great job and I would recommend them 100%

Laura · 9 November 2022

5/5

Trustpilot

5 star service!

This is the first time I've called this agency. (I'm a BTL investor) spoke to a lady called Kiki, she was very kind and clearly explained what the situation was with this particular property, she went far and beyond. I would highly recommend to use this agency and especially Kiki. ;)

Shanoor · 18 September 2020

1/5

Trustpilot

I am leaving in bradford BD5 area…

I am leaving in bradford BD5 area renting the house with Hunter from 2018 same house very very very disappointed with this guys my house rental was for £525 then £550 then jumped to £795 from the first day until now i write this review nearly 5 years I never missed the payment even for one day I paid in time every month I have got my bank statement to prove that and they never fixed and solved the problems! too much Moulding, heating issues, kitchen issues etc,,,etc,,,, until I complained to housing standards then fixed the problems and I spent around £4300 from my pocket to repainting whole house new carpets new downstairs floor laminate then after yearly check increased my rent to £795 now and all the time insulting me when I report the issues they’ll charging me £65 and I have many more words to say about their description all I can say please people don’t deal with Hunters they’ll robbing you they’re very clever from first to cheating you until you get trapped then very hard to get out from their trap because these guys very professional cheaters they have experience for years you can’t bit them easy.

Sherwan · 25 May 2023

1/5

Trustpilot

Worst nightmare you could have if you…

Worst nightmare you could have if you deal with Hunters , problem with next door renting of them ... done nothing ............... will get council to sort it out or police .. brimington chesterfield ... steeping close ..................

R · 7 June 2025

1/5

Trustpilot

Company is a front for some very dodgy…

Company is a front for some very dodgy practices through it's association with Kirsty O'Connor, including embezzlement of local government funds and illegal evictions

Chris · 10 December 2023

5/5

Google

Hunters helped sell my house and they made the process simple and explained each process. I always felt like they had time for me and any request or question I had was answer promptly. Thanks to Tony, Michael and Ryan for their support. Anyone looking at selling their property, I would highly recommend Hunters.

Steve · 13 June 2019

5/5

Google

Hunters we're excellent at helping me sell my house! They we're patient with my phonically especially Ryan. Thank you

Jas · 12 June 2020

Agent replied · 11 June 2024

Thank you for your review, it was a pleasure helping you move!

1/5

Trustpilot

Lazy and unprofessional, sales pitch is a lie

Our house was for sale for 4 months with Hunters Ashford in Kent, we only had 3 actual viewings, never sold it, and had drama after drama. Cancelled viewings constantly, once notified to me by EMAIL the afternoon before! We asked and were assured we'd be told when viewings were done so we could re enter the property straight away, not once was this done. Never did anything other than suggest lowering the price to help sell it - not redoing wording, changing photos or doing extra promotions etc. Problems with initial photos too. Lazy and unprofessional at best.

Jen · 22 April 2023

5/5

Google

Ryan and Adam where amazing, can’t thank them enough, they where so helpful during the whole process of our first home purchase, They kept us updated though every step, and always came back with answers promptly! Thank you again!!

Sthefany · 14 December 2023

Agent replied · 11 June 2024

It was a pleasure working with you throughout this transaction and we would like to wish you all the best in your new home!

1/5

Trustpilot

I'm absolutely disgusted by the way the…

I'm absolutely disgusted by the way the Yatton branch of Hunters have treated me and my family. 3 months I truly trusted the manager !! of them. she looked at my daughter saying I will make the dream for having this house comes true. 3 months lots of stress but we thought she knows what she's doing but all were just nothing. we were even selling our furniture getting ready for the new house. at the end we were being treated like rubbish for her. I never use them again.

Carl · 18 March 2023

1/5

Trustpilot

Absolutely awful service from the…

Absolutely awful service from the Rugeley branch, had a viewing cancelled, my husband had to chase for next viewing only to be told the viewings were full and basically tough luck!! Then got a call to arrange a viewing, which we thought, ok let's go.... Only to show up and no one there.Rang the branch to be told they was viewing all morning so will call the lady who was doing the viewing.The nice young lady has to come back to us to tell us it was cancelled again and we should have received an email, which we never!The communication was truly awful, no follow up calls at all, absolutely dreadful Cust service...... Avoid!!!!!

Helen · 13 March 2023

1/5

Trustpilot

Not interested in their customers

Two weeks into owning this house it's clear there are several long-standing issues and that it hasn't been maintained by Hunters who you'd hope would have done some checks in the 6 months I was waiting to be allowed to move in. As of this morning the locking mechanism in the front door has broken (something like the 6th time I've been in and out) and they tell me it's not their responsibility. Basically another lot of people when buying a house who want a big fee but actually do very little. Missing a day of work for this.

Tom · 13 March 2023

1/5

Trustpilot

Hunters dartford had a property for…

Hunters dartford had a property for sale I was very interested in, I sent an enquiry and when my husband called to try book a viewing he was met by a very rude individual who told him they aren’t accepting anymore viewings! I then received an email questionnaire that I replied to and sent back to then get another email to say they sent the wrong one and could I fill out another… which I did… I still haven’t heard and now the property is off the market by the looks, I have emailed twice to find out what’s going on to get no replies and have calls go straight to voicemail! Will never use this company! Awful customer service

Amy · 3 March 2023

5/5

Trustpilot

Hunters, Buntingford Herts

Having recently dealt with Peter at Hunters in Buntingford Herts, I can not recommend them enough, very professional and kept on top of the sales process on our behalf always answered the phone, returned calls and was on hand for friendly advice relating to the sale

Amayt · 1 April 2021

5/5

Trustpilot

I would like to take the time to thank…

I would like to take the time to thank all the castleford team, especially Hollie, who went above and beyond in helping me sell my house. Many thanks to all.

Danny · 13 April 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Hunters Gravesend

Has Hunters won any awards?

Yes. In The Trusted Agent 2026 awards: Hunters, Gravesend won Trusted Agent; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gravesend.

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