5/5
GoogleWe have just sold a house in Paddock Wood, the team and service has been excellent. Good communication and care backed up with local knowledge.
Trusted Agent profile
Firefly Homes Kent reviews
★★★★★
56 reviews across 1 platform
93 Commercial Road, Paddock Wood, Tonbridge, Kent, TN12 6DS
Firefly Homes's Kent office at 93 Commercial Road is rated 4.5 out of 5 across 56 reviews on 1 platform, including 56 Google reviews rated 4.5.
Reviews
Every review we hold for the Kent office, from every platform, shown as written. First names only.
Google5/5
GoogleThe best estate agents around. They are proactive and make things happen. It was a pleasure dealing with the whole team.
Agent replied · 13 June 2024
Thank you Megan - Carol & team Firefly
5/5
GoogleI found Tarragon Finn extremely professional and polite lady to deal with. I would fully recommend this business woman as she is very professional, excellent at customer service and will help your moving experience feel very smooth.
5/5
GoogleWe moved in 2015 with Firefly Properties who had 4 houses in the same chain. The service we received with Firefly keeping it all together and keeping all of us calm was second to none. We received good, honest advice from a passionate team who care about their clients. My experience was so positive I got a job with Firefly Properties.
5/5
GoogleFirefly have been such an understanding and kind agency. As a new tenant, Firefly was understanding and so helpful with answering enquiries and sorting out everything. Very professional attitude and I felt very welcomed. Fully recommend firefly to anyone either selling a property or renting.
5/5
GoogleIt took a while to find a tenant but our property isn't everyone's cup of tea. Liz and her colleagues at Firefly were extremely helpful and kept us informed at every stage along the way.
5/5
GoogleThey will go the extra mile for our target to be met.
Agent replied · 13 June 2024
Thank you Kathy
5/5
GoogleI have not yet purchased a property from them yet but I was looking at one they are selling. They are so professional and took care of me very well. We need more estate agents like them. Carol (the owner) has been great. Keep up the good work!! Rashida x
5/5
GoogleNot only have we sold our home through Firefly but also bought one through Firefly. With little understanding & knowledge of moving it was a smooth transition.
5/5
GoogleI was looking for an independent agency to look after the rental and maintenance of my house. Firefly staff were professional, helpful and efficient and found me excellent tenants. Would thoroughly recommend them!
4/5
GoogleVery professional, polite and efficient.
Agent replied · 13 June 2024
Thank you Roger
1/5
GooglePoor communication between themselves and the landlord.
5/5
GoogleHaving bought & sold with Firefly on more than one occasion I have no hesitation in recommending them. They keep you fully informed throughout the journey & reduces the stress level down to a minimum.
5/5
GoogleI was really impressed with the persistence and motivation from all employees that I dealt with. Thanks to them for chasing, our purchase went through quicker
1/5
GoogleDisappointing. Very few viewings and poorly organised. Do not use a professional photographer and it shows, the majority of the photos of our property were of poor quality. Very disappointing experience.
5/5
GoogleA professional, friendly pro-active estate agent. We received an offer within 6 days of instructing Firefly and completed within our 8 weeks timescale as we were relocating. Highly recommend
5/5
GoogleSold 3 houses via Firefly in quick succession. The whole team were hands on and very professional. A* - Very happy.
5/5
GoogleFirefly have been great and responsive throughout the process. I would definitely use them again.
5/5
GoogleSelling my house couldn’t have gone any better from the valuation through to the sale. Staff are professional and friendly.
5/5
GoogleHappy to help and easily reachable, always friendly and helpful.
5/5
GoogleLovely location with a short walk to the village (picturesque)
2/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you - we have no records of you being a customer/client of ours. Please give us more information.
4/5
GoogleRating only, no written review.
5/5
GoogleAmazing
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Firefly Homes Kent
How many reviews does Firefly Homes Kent have?
Firefly Homes's Kent office has 56 reviews across 1 platform: 56 on Google.
What is Firefly Homes Kent's rating?
Firefly Homes Kent is rated 4.5 out of 5 across all 56 reviews, and 4.5 out of 5 on Google from 56 reviews.
Where is Firefly Homes's Kent office?
Firefly Homes Kent, 93 Commercial Road, Paddock Wood, Tonbridge, Kent, TN12 6DS.
