Connells Kent reviews

★★★★★ 5/5

Google

We didn't end up buying a property through Connells, however Leah was extremely personable and friendly. She made every effort to make sure I felt valued -despite not actually being the purchaser. Compared to every other agent I've communicated with she has been the most prompt, helpful and accommodating by far.

Vero · 17 September 2023

★★★★★ 5/5

Google

Wendy has been the most helpful, understanding and supportive mortgage advisor. Nothing was too much, she was alway happy to help and her advice during a fast changing market has been brilliant. I couldn’t have done the whole first time house buying without her and would highly recommend her .

Hannah · 19 July 2023

★★★★★ 5/5

Google

This was the 3rd time We have asked Wendy to help us with our mortgage, she has always work in a friendly and professional way, If we ever move again we will 100% go back to her for help.

B · 13 December 2025

★★★★★ 5/5

Google

Wendy is a lovely and very informative estate agent for Connells. She made our first buy easygoing and stress free which is a massive help in this situation. Wendy was our mortgage advisor too, who we will definitely continue to use in for our future endeavours!

Gemma · 17 October 2023

★★★★★ 5/5

Google

Leah Watson was professional, knowledgeable, and has a friendly manner. She organised a viewing promptly, communicating back in a timely manner. Her 'can do' attitude will take her a long way. Thank you Leah for being so helpful and your smiling personality which made the property viewing very enjoyable.

Ali · 19 July 2023

★★★★★ 5/5

Google

Kieren was friendly and took time to explain everything clearly. His knowledge of each area we went to was great. He carefully planned each house visit for us and the knowledge he had on each property was extremely informative and helpful.

Joe · 14 January 2024

★★★★★ 5/5

Google

Nathan and the team were incredible throughout the process of buying a house. Everything went through quickly and smoothly with them behind the wheel. Any questions I had were answered and they made sure that everyone was on the same page throughout the whole process.

Ryan · 26 March 2025

★★★★★ 5/5

Google

Let us start off by saying that our experience of buying our first home together couldn’t have been worse frankly. We were in a chain of four and the whole process in total took eight months. I solely blame this on poor solicitors and estate agents. This being said Connells was the exception to this. We both found them to be very good and professional. Tracey Keithson, the sales progressor, was amazing. Tracey kept in contact with us throughout the whole process and whilst being very professional also added a personal touch showing care and empathy to our situation. Had it not been for her consistent perseverance I honestly doubt that we would now have a completion date for our new property or we would have just pulled out entirely. Tracey is an asset to Connells and we thank her for her help. I would 100% use Connells in the future to either buy or sell. I would NOT however use their recommended solicitors ‘Davisons’ absolutely terrible - find your own. - Liam H

L0i0a0m · 14 June 2023

★★★★★ 5/5

Google

Me and my partner were first time buyers and decided to use connells as our mortgage conveyance. I would highly recommend, Wendy helped us every step of the way, we didn’t have a clue and Wendy was reassuring and so helpful, easily contacted and always happy to answer any question or queries we didn’t understand. This made our home buying journey a breeze and couldn’t recommend them enough! We have a lifetime conveyancy membership with them and can honestly say it was money well spent. Thank you Wendy!

Bryn · 14 June 2023

★★★★★ 5/5

Google

I'm a first time buyer and didn't know much about buying a house, so I've decided to get some professional help from a mortgage advisor. I've chose Connells agency and there adviser Wendy Rolfe which was a great choice. She have been very helpful with absolutely everything from beginning, sorting out my credit history, getting the best mortgage option from the bank, then helping with all documents which was needed , and at the end she was chasing the solicitors to finish the process quickly. Wendy you are legend! If anyone looking for mortgage advisor I will recommend Wendy Rolfe with a 100 %

Marcin · 14 June 2023

★★★★★ 2/5

Google

Pleasant people to deal with. Polite and courteous. However I feel they over valued our house to suck us in. Shockingly poor communication following an accepted offer. Very little responsibility assumed on their part. Would not recommend.

Oliver · 27 November 2025

★★★★★ 5/5

Google

I'd like to personally thank Wendy Rolfe: as first time buyers we were unsure of the processes and asked many 'stupid' questions. Wendy was nothing but fantastic - we felt like she went above and beyond in providing us with her mortgage services. Provided frequent updates, was very responsive to emails and even sent us a card when we moved in! (This was on top of submitting our mortgage application too!) 10/10 would recommend. Thanks so much Wendy!!

Alexis · 14 June 2023

★★★★★ 5/5

Google

Connells have been fantastic throughout the buying process. A particular mention to Wendy Henderson, the mortgage advise for her support. As a first time buyer her knowledge was invaluable and she took the time to walk through me through the buying process from start to finish in a simple and easy to understand way. From the start to finishing she helped me find the right mortgage for me and ensued the process ran smoothly and completed in a timely manner.

Adam · 14 April 2024

★★★★★ 5/5

Google

Excellent experience in working with Kieren and the team with multiple properties. Would 100% recommend.

Chloe · 16 November 2024

★★★★★ 5/5

Google

I would like to thank Leah for her hard work and professionalism. Excellent customer care. Definitely recommend Connells

Som · 30 June 2024

★★★★★ 5/5

Google

We recently got our dream home via Connells with positive and efficient experience. Tracey (Sales Progressor Manager) was very supportive throughout the process. …

Tek · 16 November 2025

★★★★★ 2/5

Google

I found Harriet at this branch particularly unprofessional and somewhat abrupt. She will tell you that she will ask the landlord about the questions and get back to you but she doesn’t... a few days later the property was taken off the website, and not a single email or call back. Looks she couldn’t be bothered to ask? No integrity whatsoever. Furthermore, I called regarding another property; had to call several times before getting through to someone and it was Harriet... nearly booked a viewing but when I told her my name she then shut me down and said it’s for single occupancy only - fair enough, I can understand that some are. So I look on Rightmove again, no where does it say that on this advertisement so I call back and I got “we don’t put restrictions on our advertisements” so I check a few other Connells properties advertisements and they do say “single occupancy” “no smokers”. Maybe they just pick and choose the tenants before even going to landlord, somewhat feel discriminated by them. As for the other agents I dealt with in this branch, can’t fault them. Just Harriet is shocking to deal with.

Alec · 14 June 2021

★★★★★ 5/5

Google

Great company! I really felt like they cared for me as a customer and were very friendly and helpful throughout. Isabella was very lovely to talk to and was very quick to answer any questions i might have. Connells are an easy recommendation and should I require their services again in the future i will not hesitate to get back in touch :)

Simple · 14 June 2023

★★★★★ 5/5

Google

Leah Watson was very lovely and approachable, she showed us three houses and able to give us an idea of house we could develop in them

Sarah · 19 July 2023

★★★★★ 5/5

Google

Wendy and Kieren have been really great and helped us massively when buying our first house. 🙌 …

David · 28 October 2025

★★★★★ 5/5

Google

Leah was very friendly and helpful. She answered all of our questions and gave full details of the property that we viewed.

Bodhisatwa · 18 August 2023

★★★★★ 5/5

Google

Leah has been absolutely amazing this morning. Very detailed knowledge of the properties we viewed together and incredibly inventive to my needs.

Martyn · 19 July 2023

★★★★★ 5/5

Google

Leah Watson was helpful, supportive and had very good knowledge about the properties and good guidance through out the properties viewing appointment.

AV · 19 July 2023

★★★★★ 5/5

Google

Connells have been fantastic from start to finish with my move. Wendy has been absolutely superb with her help and knowledge and has always been there when and helped when I needed her. Couldn't praise her enough. Thankyou so much. Can't wait to move into my little humble abode now. 5/5.

Richard · 14 June 2023