Trusted Agent profile · Kensington and Chelsea
★★★★★
1,003 reviews across 3 platforms
178 Westbourne Grove, Notting Hill, W11 2RH, Kensington and Chelsea, W11 2RH
Winkworth's office in Kensington and Chelsea, at 178 Westbourne Grove, is rated 4.0 out of 5 across 1,003 reviews on three platforms, including 109 Google reviews rated 4.8.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent!
Fantastic experience with Winkworth Kensal Rise Branch! We were tenants for 2 years, and during this period no request was too big, nor too complicated! All issues were resolved within the day, with a friendly and clear approach. Excelent customer service, attention and care for both tenants and landlords. Highly recommend!
5/5
GoogleAlexandra Brown was really helpful and professional throughout all of our cooperation.
1/5
TrustpilotLied to us at the house about the house and bills…
Lied to us at the house about the bills and finishes, took our money and hounded us to move in (nearly £2000 a month, so not a cheap rental), zero customer service, no follow up with us in three months even though we're still having loads of issues with the place.
5/5
TrustpilotGood Service and Attentive Agents
Good and clear communication line provided by Dhruv, easily arranged viewings and overall good service.
1/5
Google!!BE CAREFUL!! Our flat was robbed because of their negligence. Highly unresponsive and unprofessional. I truly hope the people who work there rent themselves and have to deal with property managers/agents equally incompetent... Do yourself a favor and stay away.
5/5
TrustpilotI have found them to be professional…
I have found them to be professional with a personal touch which is very rare to find. I am basing my review on a great representative of their company who has made the letting process very straightforward for me. It is thanks to her attention to detail and ability to organise things efficiently and effectively.
4/5
TrustpilotWinkworth is a trustful agency
Winkworth had been very helpful when I looked for a rented property a few months ago. Their response to my request , with agent Nishi Shah, was prompt and productive. I found the right property in a very short time. Nishi has carried out her service with great professionalism.
5/5
GoogleI want to compliment one of your excellent employees Mrs. Camila. She is a very reliable person, always everything was organized very efficient. I have always received quality service at the branch at Notting Hill and Mrs. Camila has offered me very high service. I would love to recommend that person to my friends and family. Thank you
5/5
TrustpilotWinkworth staff and agency are very…
Winkworth harrow staff and agency are very helpful and staff behavior is very friendly
5/5
TrustpilotWinkworth Kinsbury oversaw the initial…
Winkworth Kinsbury oversaw the initial letting process of our new flat and so far things have gone smoothly. Nishi from that office has been very helpful and informative throughout these first steps. We hope to have a continuation of this going forward during the letting of our property
5/5
TrustpilotGood service with lettings
Good service with lettings. Used for a couple of properties
We're happy to see that you had a 5-Star experience. Thanks for sharing!
5/5
TrustpilotGreat experience working with Aaron
Great experience working with Aaronon the lettings side. Highly recommend.
We're happy to see that you had a 5-Star experience. Thanks for sharing!
5/5
Trustpilotproperty sale
i have just brought a property where winkworth banstead acted as agents primarily my contact was Richard but assisted by Nikki , throughout they have acted professionally and were always helpful and often fun and relaxed which in the stress nature of a sale was fantastic
5/5
GoogleHighly responsive and professional estate agency! Definitely recommend working with Winkworth Notting Hill.
Thank you for your lovely review and recommendation. Best of luck in your new home!
5/5
TrustpilotExcellent
Excellent. Professional team who looked after our every need.
We're happy to see that you had a 5-Star experience. Thanks for sharing!
1/5
TrustpilotI’ve spoken to Winkworth before
I’ve spoken to Winkworth before. They are not that helpful although I’ve known about them for years. I don’t know about estate agents because I’ve never used one myself. I wouldn’t speak to them again. They weren’t very good and they were quite rude. It’s practically impossible to avoid them unfortunately
5/5
TrustpilotExcellent skills of the experienced…
Excellent skills of the experienced lettings manager Natasha Conti who does her utmost at managing landlord's letting as her own and ensuring a happy medium with tenants. No bluff or sales talk ending up in high expectations followed by months of voids and disappointments. This is a very honest agency giving good sound advice.
5/5
TrustpilotLetting my new home
Nishi Shah from winkworth hendon is a nice helpfull friendly negotiater
2/5
TrustpilotVery poor service
We have contacted this agency for the same property about 4x while it was still on the market. Simply nobody contacted us back, emailed us back or took the time to at least be transparent to us. So weird?! Very unprofessional and rubbish customer service!
5/5
TrustpilotGood experience letting with Winkworth
We had a very good experience letting with Winkworth. From managing viewings to getting set up as a new tenant the process was well explained and we were well supported. The lettings team do an excellent job managing any issues with the property. Highly recommend
1/5
TrustpilotShould vet out the renting tenants
Should vet out the renting tenants. I now have neighbours from hell living next door where this has always been a quite respectful place to live. We are all hoping they dont pay the rent and get evicted sooner rather than later before they have totally trashed the property
5/5
TrustpilotGreat service
I had please working with Winkworth Kensal Rise for 1.5 years. I rented an apartment and was quite happy with the services and management. The property manager Michael F. was very responsible and responsive. Thank you.
5/5
GoogleEasy team to work with, responsive and very helpful.
Thank you for taking the time to write us a review and we're so pleased you enjoyed working with us.
5/5
TrustpilotWinkworth market Deeping
We changed our online agent (yopa) after having little success and very little viewings To matt and Ryan at Deeping winkworth they bought a wealth of viewings and sold our property within 3 weeks Highly recommended this high Street agent and thankyou
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