Trusted Agent profile · Kensington and Chelsea

Winkworth Notting Hill reviews in Kensington and Chelsea

4.0

★★★★★ Great

1,004 reviews across 3 platforms

178 Westbourne Grove, Notting Hill, W11 2RH, Kensington and Chelsea, W11 2RH

Winkworth's office in Kensington and Chelsea, at 178 Westbourne Grove, is rated 4.0 out of 5 across 1,004 reviews on three platforms, including 109 Google reviews rated 4.8.

Google logo

4.8 / 5

109

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

894

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Experienced Letting Team at Kensal Rise Winkworth

The letting team of Winkwoth Kensal Rise are fantastic. Every aspect of the process to let our property, from initial advice to securing our first tenant recently, was extremely professional, efficient and smooth. They are an experienced team who do everything to help, give wise counsel and are thoroughly good at what they do. We highly recommend them.

Kitty · 11 February 2023

5/5

Trustpilot

Excellent Service Ajay Bathija

We are managed by Ajay Bathija for our properties dealing for last over 20 years and we can’t think of going anywhere else but Ajay. We get treated like family and nothing is too big or small for Ajay to support us in all our needs. This is an excellent and personal relationship, and the treatment and service has been really of the highest level. Can’t ask for more. Thank you.

Rashid · 13 May 2021

5/5

Trustpilot

Really helpful and proactive with the…

Really helpful and proactive with the house sell. Good knowledge of the local area and approachable team.

Andrew · 25 October 2023

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

1/5

Trustpilot

Winkworth Tiverton took over the…

Winkworth Tiverton took over the property management of our tenancy just under a year ago, in that space of time we had three different members of staff managing, they did absolutely nothing to assist in managing the property. The last one 'Candice' was generally rude, unprofessional and dismissive about any queries or requested repairs required.Awful company will never deal with them again nor reccomend

Adam · 21 June 2022

5/5

Trustpilot

A++++ experience to deal with winkworth…

A++++ experience to deal with winkworth kingsbury , especially Ajay is the person who has the answers to all the questions and queries

Richard · 11 May 2021

5/5

Google

We've been using Winkworth Notting Hill to manage the renting of our flat for 20 years: why so long? because they have provided us with superb service over that time, and are a delight to work with. Kylie on the management side and Lucinda on the sales (lettings) side perform a thoroughly professional & first class service in managing and looking after our property: we wouldn't dream of using anyone else. Not only keeping us happy, but also our tenants, which is critical in minimising turnover and associated headaches. David & Jennifer, Melbourne

David · 26 October 2016

5/5

Google

It is a great and supper helpful agency!! The letting stuff is extremely professional friendly and are always there to help. Being an overseas landlord it is wonderful to know they are of help and even for the odd things that are not quite there job they are always there to help. Personally I have been so much against estate agents I must say my experience with Winkworth has made me think differently. It is so nice to have a team that is not pushy, is friendly and a pleasure to talk and do Buisness with.

Lana · 26 October 2016

5/5

Google

Winkworth have looked after property for me for over 20 years across sales and lettings. Lucinda, Camilla and Holly are a brilliant team. I have always liked dealing with them. They are coutesous, efficient and professional. Winkworth are proper old school estate agents, the kind who give the profession a good name. Unlike others in the industry, they are not pushy or agressive, they are just charming people who know their stuff and are really good at what they do. I cannot recommend them more highly.

Polly · 26 October 2016

5/5

Trustpilot

I have been with Winkworth for a long…

I have been with Winkworth for a long time now and I had a very good experience with them in Renting my flat, They are supportive and professional. I highly recommend this state agency.

A · 3 March 2022

Agent replied · 24 October 2024

We're happy to see that you had a 5-Star experience with us. Thanks for sharing!

1/5

Trustpilot

Absolutely dreadful experience

Absolutely dreadful experience, got stood up at a viewing. No communication between the estate agent and you only a straight call to the offices which have zero information as to the whereabouts of their agents.

Richard · 6 January 2022

Agent replied · 24 October 2024

We are always disappointed to receive a review such as yours. Winkworth offices are all independently owned and operated and therefore it you are able to share information on the office which you dealt with we will be able to look into the matter. Please do update your post with this information is possible. Many thanks.

1/5

Trustpilot

The worst agency I have ever come…

The worst agency I have ever come across. Absolutely horrendous experience with them, they are awful, words cannot even explain their bad customer service skills. Money grabbing company. Need new staff asap.Genuinely extremely unacceptable experience.

Anonymous · 29 November 2021

Agent replied · 24 October 2024

Afternoon. As expected Winkworth are disappointed to receive comments such as yours. All of the Winkworth offices are independently owned and operated however you have not said which of the offices you have dealt with. If you are able to provide more information I would welcome the opportunity to investigate the matter. Do please get back in touch.

5/5

Trustpilot

Thank you Kirsty and Nicola!

Thank you very much Kirsty and Nicola! It was helpful to work with a diligent and responsive team. We didn’t realise how stressful buying a property could be so it’s a big plus to have someone that is interested in moving things forward at all times. In our experience it’s not easy to find an agency that actually cares about both parties so we definitely recommend the team at Winkworth.

Gabriel · 23 April 2021

5/5

Trustpilot

Smooth Selling

The staff made my experience an easy and enjoyable one. I would highly recommend their services when buying or selling a property.

Suzy · 3 May 2023

Agent replied · 24 October 2024

Thank you!

5/5

Google

I am really pleased with the work done by the team , I want to thank especially Kylie Wright who manage my flat for several years so efficient and professional

Emanuele · 26 October 2016

1/5

Trustpilot

Discourteous and Unprofessional

Discourteous and unprofessional estate agents without due respect for tenants. Use other provider.

Christopher · 6 December 2023

Agent replied · 24 October 2024

Thank you for taking the time to share your views with us. We are disheartened to hear that your experience has not been to the level of your expectations. We have taken great note of the feedback you have provided us and will investigate further. If you would like to discuss this further with us, please contact Winkworth on clientrelations@winkworth.co.uk.

4/5

Trustpilot

Great experience with Winkworth as tenant

Winkworth is my agent for renting my flat. It is very responsible for both landlord and tenant. Every time I have problems with flat, they respond in time and find a solution for me. They don't allow direct communication between landlord and tenant, which sometimes I find can get a bit dodgy. I would recommend it for both landlord and tenant, but you need to check the contract very carefully and negotiate other rights.

Linshin · 23 October 2019

5/5

Trustpilot

Great team and always efficient and…

Great team and always efficient and professional. They always looking out for the landlord. thanks for the next set of new tenants.

George · 17 March 2023

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating.

5/5

Trustpilot

A good experience in buying and letting !

We have had a good-to-very-good experience with Winkworths. From being shown the flat by Jo and having then bought it, we were handled extremely well by Alina and her lettings team. They were on the ball, responded very quickly and efficiently to our enquiries and - not least important ! - found very good tenants for our flat in short order. We would certainly recommend them.

Jonathan · 27 September 2021

5/5

Google

We used these guys as a letting agent for two years for our flat. Everything went extremely smoothly, and I would have no qualms recommending their services to others.

Jonathan · 26 October 2016

5/5

Google

Charlie Vernon has been very helpful indeed with our property search, clearly understanding what we are looking for and ensuring we are kept informed about suitable houses.

Euan · 26 October 2018

5/5

Google

We have had superb service from Charles Erwin and Alex Thompson. They have considerable expertise and excellent contacts and nothing has been too much trouble for them. It has been very reassuring throughout the process of selling our property that they have been in frequent communication with us. Their knowledge of the property market, and ability to resolve issues promptly has given us great confidence and we're very appreciative of what they've achieved for us.

Lynne · 26 October 2018

5/5

Trustpilot

Fast responses

Fast responses, professionalism, pleasant personnel to deal with. Helped with all of our (numerous) queries during our property purchase process. Highly recommend!

Diego · 23 February 2023

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

High quality and fast service

Nishi & Ravi let out my property super quickly. The advert was clear and to a high quality. The tenant’s credit checks were passed and I’m very happy with service received.

Aa · 26 July 2024

5/5

Trustpilot

Fantastic experience working with Aaron…

Fantastic experience working with Aaron and his team: efficient, reliable, and hard-working. I would very much recommend them.

Jemma · 15 April 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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