Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotUseless
They managed more than one of my properties and rarely was I impressed with their service. More often than not I was gobsmacked at how useless they are.
Blondie · 7 December 2020
Agent replied · 27 December 2024
Afternoon Blondie. We are obviously disappointed in the comments you have left together with the 1 start rating. All of the Winkworth offices are independently owned and operated. We are unable, from the details within your comments, to understand which office you dealt with and the specifics of your dissatisfaction. We have reached out to you to in order to gain more information however you have declined to provide this and without this we are unable to investigate your claims. May we ask that you email clientrelations@winkworth.co.uk if you wish us to look into your case. We would be more than happy to review your comments on a more detailed basis in order to resolve any ongoing problems that you feel you may have with a Winkworth office. We look forward to hearing from you.
★★★★★ 1/5
GoogleBuyers AVOID !!!
Our offer was accepted in March, and the experience was a nightmare from start …
Tsang · 10 October 2024
★★★★★ 4/5
TrustpilotEfficient and helpful.
They are really quick at solving problems and finding new ang good tenants. Aaron and Michael are always really helpful.
Mr · 27 April 2022
Agent replied · 27 December 2024
Thank you so much for your kind words!
★★★★★ 1/5
TrustpilotTo avoid.
After a one year tenancy we had one blind that needed replacing, of which they decided it was fair to charge £137 for a £26-£30 bedroom blind.For three lightbulbs £72. I don’t know what lightbulbs those are, but I don’t think you can pay £15 per lightbulb (3 to change in total).I am currently still waiting to receive my deposit, after 17 days.
Andreea-Roxana · 30 September 2019
★★★★★ 5/5
TrustpilotExceptional service from start to…
Exceptional service from start to finish. Natasha was a delight to deal with, very professional. Highly recommend!
Emma · 21 May 2018
★★★★★ 1/5
TrustpilotThe worst company to deal with as a…
The worst company to deal with as a cash buyer. Incompetent and incapable of putting a deal together.
Theo · 26 September 2024
★★★★★ 4/5
GoogleIn a busy month, the team worked hard to accommodate both the tenant and landlord perspectives, facilitating an agreement in a short period of time.
Happy to recommend the team in the future.
Aaron · 15 December 2023
★★★★★ 1/5
TrustpilotWorst estate agency
Avoid at all costs..Bad customer service.Absolutely dishonest people. Adverts getting placed on the market and in about 30 minutes they are getting let out.. Time wasters....
Daniel · 15 January 2021
Agent replied · 27 December 2024
Afternoon Daniel. We are obviously disappointed in the comments you have left together with the 1 start rating. All of the Winkworth offices are independently owned and operated. We are unable, from the details within your comments, to understand which office you dealt with and the specifics of your dissatisfaction. We have reached out to you to in order to gain more information however you have declined to provide this and without this we are unable to investigate your claims. May we ask that you email clientrelations@winkworth.co.uk if you wish us to look into your case. We would be more than happy to review your comments on a more detailed basis in order to resolve any ongoing problems that you feel you may have with a Winkworth office. We look forward to hearing from you.
★★★★★ 5/5
TrustpilotGreat Experience
Marika at Winkworth was great help with our move and very responsive. Would definitely recommend.
Charlie · 30 September 2022
Agent replied · 27 December 2024
Thank you for a great review, Charlie!
★★★★★ 5/5
TrustpilotExcellent Service
Great service from Thomas throughout our sale. He worked tirelessly to get it over the line. Highly recommend
Ollie_D · 18 May 2022
Agent replied · 27 December 2024
Thank you so much for your kind words, Ollie. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotExcellent experience with Natasha
Excellent experience with Natasha, most helpful and sympathetic to my needs, I can highly recommend Winkworths.
Liz · 21 May 2018
★★★★★ 5/5
TrustpilotSwati is an asset to Winkworth estate…
Swati is an asset to Winkworth estate agents
Sachin · 8 May 2021
★★★★★ 5/5
GoogleKiran a star. Always let us know what was happening and settled in six weeks. Very very happy.PositiveResponsiveness, Quality, Professionalism, Value
Allan · 10 November 2021
Agent replied · 9 November 2024
Thank you so much Allan , its was my pleasure.
★★★★★ 5/5
TrustpilotMoved into our home yesterday-…
Moved into our home yesterday- fantastic service and support in the first instance from Andy and Neil at Winkworth Hellesdon then the after sales team Hollie and Hannah at Poringland. They helped us through in both sales and purchase would definitely recommend them as friendly, approachable and just thoroughly nice team to deal with 😀
Julie · 2 July 2021
★★★★★ 4/5
TrustpilotGenerally smooth experience
Generally smooth experience. I feel like sometimes they are a bit rushed with appointments, but generally quite responsive.
Greg · 2 April 2022
Agent replied · 27 December 2024
All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, it would be much appreciated. Thank you so much for taking the time to leave a rating. We really appreciate your business.
★★★★★ 5/5
GoogleAmazing people, honest and very professional, strongly recommended. Thank you guys
Dominique · 12 January 2023
Agent replied · 11 January 2025
Thank you so Much Dominique , it was a pleasure working with you too. Your kind words mean a lot to the team.
Jason
★★★★★ 5/5
GoogleExcellent service provided by Jason, thank you for finding us a flat that matched both our needs and budget, we highly recommend Winkworth North Kensington to anyone looking to rent a property.
Anne · 10 November 2023
★★★★★ 5/5
TrustpilotMy review is based on my contact with a…
My review is based on my contact with a particular member of the Winkworth team, Jenny Wintermeyer. She is organised and professional, listening carefully to requirements and endeavouring to make the right landlord/tenant match. She follows through with queries and is thorough in her approach. She is genuinely personable and appears to take great pride in doing a good job.
Tracy · 29 August 2019
★★★★★ 1/5
TrustpilotUseless service.....they always work…
Useless service.....they always work for the seller...as they know they are getting paid from them....if you are dealing with then as a buyer dont get caught in ther phone calls of .....ohhh the buyer prefera you and all that crapdo your research and always bid the lowest possible...as these winkworth people will suck the blood out of you if they can
Majid · 27 November 2018
★★★★★ 5/5
GoogleThe Winkworth Ladbroke Grove office for lettings and sales teams are knowledgeable, experienced, personable, responsive, and we have worked successfully together on several transactions over recent years, they are highly recommended.
Christian · 10 November 2023
★★★★★ 5/5
GoogleI've recently sold my property through this office. On every step, they went extra length.PositiveResponsiveness, Quality, Professionalism, Value
Mateusz · 10 November 2021
Agent replied · 9 November 2024
You're most welcome , we are hear to help. Thank you for the kind words .
★★★★★ 1/5
TrustpilotVery disappointed and request ignored
Decided to end the contract for the tenancy and I was reliable to pay until the new tenant moved in. Winkworth were not bothered to look for someone sooner, took their time while I already left the flat. Ended up paying one+ month for an empty flat. My request to find someone sooner than 2 months in advance was simply ignored!
Teodora · 27 July 2017
★★★★★ 5/5
GoogleExcellent experience dealing with a complex probate sale. Kiran in particular was awesome.
Highly recommended!PositiveResponsiveness, Quality, Professionalism
Obi · 10 November 2021
Agent replied · 9 November 2024
Thank you Obi for the kind words ,much appreciated.
Kiren and the team at North Kensington
★★★★★ 5/5
GoogleAll the staff are exceptional and will go above & beyond to assist in any way they can. Highly recommend!
Clare · 13 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
