Trusted Agent profile · Kensington and Chelsea

Winkworth North Kensington reviews in Kensington and Chelsea

4.0

★★★★★ Great

1,069 reviews across 2 platforms

141 Ladbroke Grove, North Kensington, W10 6HJ, Kensington and Chelsea, W10 6HJ

Winkworth's office in Kensington and Chelsea, at 141 Ladbroke Grove, is rated 4.0 out of 5 across 1,069 reviews on two platforms, including 184 Google reviews rated 4.8.

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4.8 / 5

184

Reviews on Google

This office

Trustpilot logo

885

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

I have rented an apartment through…

I have rented an apartment through Winkworth. My contact is Joe and Annette who have been working through the Xmas. Responsive, professional and patient. Appreciated

Bernard · 20 March 2023

Agent replied · 27 December 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Experienced Letting Team at Kensal Rise Winkworth

The letting team of Winkwoth Kensal Rise are fantastic. Every aspect of the process to let our property, from initial advice to securing our first tenant recently, was extremely professional, efficient and smooth. They are an experienced team who do everything to help, give wise counsel and are thoroughly good at what they do. We highly recommend them.

Kitty · 11 February 2023

5/5

Trustpilot

Excellent Service Ajay Bathija

We are managed by Ajay Bathija for our properties dealing for last over 20 years and we can’t think of going anywhere else but Ajay. We get treated like family and nothing is too big or small for Ajay to support us in all our needs. This is an excellent and personal relationship, and the treatment and service has been really of the highest level. Can’t ask for more. Thank you.

Rashid · 13 May 2021

5/5

Trustpilot

Really helpful and proactive with the…

Really helpful and proactive with the house sell. Good knowledge of the local area and approachable team.

Andrew · 25 October 2023

Agent replied · 27 December 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

1/5

Trustpilot

Winkworth Tiverton took over the…

Winkworth Tiverton took over the property management of our tenancy just under a year ago, in that space of time we had three different members of staff managing, they did absolutely nothing to assist in managing the property. The last one 'Candice' was generally rude, unprofessional and dismissive about any queries or requested repairs required.Awful company will never deal with them again nor reccomend

Adam · 21 June 2022

5/5

Trustpilot

A++++ experience to deal with winkworth…

A++++ experience to deal with winkworth kingsbury , especially Ajay is the person who has the answers to all the questions and queries

Richard · 11 May 2021

5/5

Google

I was so impressed with this service from holly. She was professional and very helpful. She did everything she could to help us land our first choice flat, and when it fell through- despite her fighting so hard for us- she immediately worked to find us a new option that could be as good. We ended up increasing our budget and taking a place we liked more but we were so grateful for holly's help and assistance Of all the agents we met and spoke to over the course of our flat hunt, holly was by far our favourite and the most helpful. Next time we have to move she will be the first agent we get in contact with.

Daniel · 11 November 2016

5/5

Trustpilot

I have been with Winkworth for a long…

I have been with Winkworth for a long time now and I had a very good experience with them in Renting my flat, They are supportive and professional. I highly recommend this state agency.

A · 3 March 2022

Agent replied · 27 December 2024

We're happy to see that you had a 5-Star experience with us. Thanks for sharing!

1/5

Trustpilot

Absolutely dreadful experience

Absolutely dreadful experience, got stood up at a viewing. No communication between the estate agent and you only a straight call to the offices which have zero information as to the whereabouts of their agents.

Richard · 6 January 2022

Agent replied · 27 December 2024

We are always disappointed to receive a review such as yours. Winkworth offices are all independently owned and operated and therefore it you are able to share information on the office which you dealt with we will be able to look into the matter. Please do update your post with this information is possible. Many thanks.

5/5

Google

A highly professional and efficient team that effectively manages all communications and is open to feedback.

Seb · 10 November 2023

Agent replied · 9 November 2024

Thanks Sebastian , your kind words mean alot to the team . Best wishes Jason

5/5

Google

Amazing team! Always really supportive and helpful ! Specially Kiren she will always solve your problems!

Neringa · 10 November 2023

Agent replied · 9 November 2024

Always happy to help , thank you for the lovely review. Kiren

1/5

Trustpilot

The worst agency I have ever come…

The worst agency I have ever come across. Absolutely horrendous experience with them, they are awful, words cannot even explain their bad customer service skills. Money grabbing company. Need new staff asap.Genuinely extremely unacceptable experience.

Anonymous · 29 November 2021

Agent replied · 27 December 2024

Afternoon. As expected Winkworth are disappointed to receive comments such as yours. All of the Winkworth offices are independently owned and operated however you have not said which of the offices you have dealt with. If you are able to provide more information I would welcome the opportunity to investigate the matter. Do please get back in touch.

5/5

Trustpilot

Thank you Kirsty and Nicola!

Thank you very much Kirsty and Nicola! It was helpful to work with a diligent and responsive team. We didn’t realise how stressful buying a property could be so it’s a big plus to have someone that is interested in moving things forward at all times. In our experience it’s not easy to find an agency that actually cares about both parties so we definitely recommend the team at Winkworth.

Gabriel · 23 April 2021

5/5

Trustpilot

Smooth Selling

The staff made my experience an easy and enjoyable one. I would highly recommend their services when buying or selling a property.

Suzy · 3 May 2023

Agent replied · 27 December 2024

Thank you!

1/5

Trustpilot

Discourteous and Unprofessional

Discourteous and unprofessional estate agents without due respect for tenants. Use other provider.

Christopher · 6 December 2023

Agent replied · 27 December 2024

Thank you for taking the time to share your views with us. We are disheartened to hear that your experience has not been to the level of your expectations. We have taken great note of the feedback you have provided us and will investigate further. If you would like to discuss this further with us, please contact Winkworth on clientrelations@winkworth.co.uk.

4/5

Trustpilot

Great experience with Winkworth as tenant

Winkworth is my agent for renting my flat. It is very responsible for both landlord and tenant. Every time I have problems with flat, they respond in time and find a solution for me. They don't allow direct communication between landlord and tenant, which sometimes I find can get a bit dodgy. I would recommend it for both landlord and tenant, but you need to check the contract very carefully and negotiate other rights.

Linshin · 23 October 2019

5/5

Trustpilot

Great team and always efficient and…

Great team and always efficient and professional. They always looking out for the landlord. thanks for the next set of new tenants.

George · 17 March 2023

Agent replied · 27 December 2024

Thank you so much for taking the time to leave an excellent rating.

5/5

Trustpilot

A good experience in buying and letting !

We have had a good-to-very-good experience with Winkworths. From being shown the flat by Jo and having then bought it, we were handled extremely well by Alina and her lettings team. They were on the ball, responded very quickly and efficiently to our enquiries and - not least important ! - found very good tenants for our flat in short order. We would certainly recommend them.

Jonathan · 27 September 2021

5/5

Google

I had a brilliant experience with Kiren Awan, she was very knowledgable, accommodating and friendly! Thanks Kiren!

Talina · 10 November 2021

5/5

Google

I was really impressed by the service of Jason , Kiren and the whole team in the whole letting process .They all went above and beyond what you would expect. Heartily recommend them

Howard · 10 November 2021

Agent replied · 9 November 2024

Thank you so much for the lovely review. We are so pleased that you are satisfied with our level of service. We absolutely love working with you and Howard! Jason ,Kiren and the North Kensington Team

5/5

Trustpilot

Fast responses

Fast responses, professionalism, pleasant personnel to deal with. Helped with all of our (numerous) queries during our property purchase process. Highly recommend!

Diego · 23 February 2023

Agent replied · 27 December 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

High quality and fast service

Nishi & Ravi let out my property super quickly. The advert was clear and to a high quality. The tenant’s credit checks were passed and I’m very happy with service received.

Aa · 26 July 2024

5/5

Trustpilot

Fantastic experience working with Aaron…

Fantastic experience working with Aaron and his team: efficient, reliable, and hard-working. I would very much recommend them.

Jemma · 15 April 2021

1/5

Trustpilot

Winkworth Guildford now trading as…

Winkworth Guildford now trading as Guildford estate agents. There is not a rating lower enough for this company, just stay away.

Mark · 24 June 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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