Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotRude staff
I showed Interest online about letting a property owned by Strut and Parker but the phone manner of the agent immediately put me off. She treated me like I was hugely inconveniencing and was just down right rude. Noped out if that and they just lost my business! This was in oxfordshire
Miss · 20 January 2023
★★★★★ 5/5
TrustpilotI can confidently recommend Strutt…
I can confidently recommend Strutt Parker. They were very professional and efficient from first coming to discuss the possibility of putting my house on the market to completing the sale. I was in constant contact with the agents and they kept me fully informed about any information that they had. All of the staff were always very pleasant and helpful and queries were handled promptly. Pete Townsend
Pete · 22 September 2020
★★★★★ 5/5
Googleit was so easy to work with John! Really takes your criteria into account and makes the search so simple.
Elena · 10 January 2023
Agent replied · 9 January 2025
Hi Elena, thank you so much for your feedback, we will certainly pass the message on to John. Best wishes, Strutt & Parker
★★★★★ 5/5
TrustpilotYet another positive experience dealing…
Yet another positive experience dealing with Stutt & Parker which gives me little reason to want to engage elsewhere. Consistently informed advice, high quality customer service, unflappability and patience.If you want to extend your sales reach beyond your specific postcode i would particularly highly recommend.A particular mention to Gina Simpson who represents her company impeccably and was highly professional throughout.
Jrp · 25 January 2022
★★★★★ 5/5
TrustpilotAn extremely professional service
An extremely professional service. Olivia Higginson is the most pro active agent I have ever deal with!
Laurence · 8 February 2021
★★★★★ 5/5
GoogleExcellent service from start to finish. Charlotte Hewett was extremely helpful, friendly and professional. Highly recommendPositiveResponsiveness, Quality, Professionalism
Niraj · 25 October 2020
★★★★★ 5/5
TrustpilotAmy McMenemy provides excellent support…
Amy McMenemy provides excellent support to the house seller. Excellent knowledge and explanation of the process and very responsive by email phone or text. Nothing was too much trouble and she was always available for advice as needed. Would use again without hesitation.
Customer · 17 September 2023
★★★★★ 5/5
TrustpilotSuccessful property purchase
We purchased a property through Strutt and Parker in Perth. Throughout Amy from the Perth office was both professional and helpful, and despite complications in the sale she kept us informed and helped to progress to a successful conclusion.
Mark · 14 December 2023
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Sold our house within a week. Thanks Jilly Wellman!
Andy · 23 March 2021
★★★★★ 5/5
GoogleVery excited to have found and off market place that Sian showed me. So lucky she had the pocket listing and showed it to me!
Dina · 25 August 2024
★★★★★ 5/5
GoogleI highly recommend Strutt and Parker in Nothing Hill , Matthew and his team are pleasure to work with.
Melodi · 26 October 2019
★★★★★ 5/5
GoogleAfter having been a landlady for 20 years and having tried a variety of real estate agents over the years, I must say that Strutt & Parker stand out from their competitors consistently across the different areas of their business. All, lettings negotiators, secretaries, admin team, tenancy service support and accounts offer outstanding professional customer care and overall service. I highly recommend them as real estate agents.
Gianna · 26 October 2019
★★★★★ 5/5
TrustpilotExcellent communication
Excellent communication. Tom was a pleasure to deal with and managed the transaction extremely professionally.
Sam · 24 November 2020
★★★★★ 5/5
TrustpilotHighly recommended
Excellent service from beginning to end. We felt we were in safe hands and we achieved the sale price we were looking for, which other agents were doubtful about. Strutt and Parker were confident they had valued the house correctly and our very first offer was on the button, so their instincts were correct. Would highly recommend these agents.
Sue · 9 August 2021
★★★★★ 5/5
TrustpilotHouse Sale
Amy McMenemy at the Perth office has been supporting us with our house sale and has been a great support in answering all our many queries. She was always so helpful, pleasant and nothing was too much trouble.
Jane · 19 October 2023
★★★★★ 5/5
GoogleExcellent service...Anastasia has been very supportive and helpful...a great thanks to the full team
Philippe · 25 October 2020
★★★★★ 5/5
TrustpilotFirst class service
We approached Strutt & Parker to sell our property as one of two agents. Gina Simpson of Strutts took the lead on the project and showed we really didn't need anyone else. Cannot speak highly enough about her professionalism, enthusiasm and dedication, and to top it off a very nice person. Restored our faith in the estate agent profession. First class!
Mr · 19 January 2021
★★★★★ 5/5
GoogleProfessional and helpful estate agents.
Balint · 25 October 2023
Agent replied · 24 October 2024
Hi Balint, many thanks for your review! Kind regards, Strutt & Parker
★★★★★ 3/5
TrustpilotVery friendly staff but some room for improvement
Very friendly staff. However we had to correct and re-write quite a lot of the sales brochure to correct errors. Greater background and checking of prospective purchasers would have helped plus more proactive post viewing feedback and follow up. Achieved a good sale price in the end though.
Bob · 25 November 2022
★★★★★ 5/5
GoogleOliiva Higginson certainly went the extra mile on my flat sale and I can highly recommend S&P Notting Hill Gate. I had 2 solicitors involved on my side and they both commented on Olivia's professionalism -- very unusual for Lawyers to have good words to say about Agents, so she must have delivered! Thank you.PositiveResponsiveness, Professionalism
Vicky · 25 October 2021
★★★★★ 5/5
GoogleGreat service! Effective and very professional help from John Quinn the agent that helped me out.
Daniela · 25 October 2022
Agent replied · 24 October 2024
Hi Daniela, thanks very much for your review. We're glad John was able to support you throughout the process. Best wishes, Strutt & Parker
★★★★★ 5/5
GoogleCharlotte from the Notting Hill branch did a great job in helping us find a place.
Kevin · 25 October 2022
Agent replied · 24 October 2024
Hi Kevin, thanks very much for your review. We're glad Charlotte was able to support you throughout the process. Best wishes, Strutt & Parker
★★★★★ 5/5
GoogleUnfortunately on this occasion we could not find a property however Younus' service was absolutely exceptional! We would like to pass on our thanks and praise for him because he helped us endlessly. He will definitely be our first point of contact when searching for a property!PositiveResponsiveness, Professionalism
Zain · 25 October 2022
★★★★★ 5/5
GoogleWe had a very positive experience with Charlotte Hewett whilst searching for a property to let. She was professional, organized, knowledgeable and punctual. She’s a real asset to the team at Strutt and Parker and her professionalism reflects well on their brand. Thank you for your help Charlotte.
Doreen · 25 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.