Trusted Agent profile · Kensington and Chelsea

Strutt & Parker Mayfair reviews in Kensington and Chelsea

4.5

★★★★★ Excellent

516 reviews across 2 platforms

66 Sloane Street, London, SW1X 9SH, Kensington and Chelsea, SW1X 9SH

Strutt & Parker's office in Kensington and Chelsea, at 66 Sloane Street, is rated 4.5 out of 5 across 516 reviews on two platforms, including 76 Google reviews rated 5.0.

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5.0 / 5

76

Reviews on Google

This office

Trustpilot logo

440

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Service was excellent from the start

Service was excellent from the start. Strutt & Parker were easy to contact and kept us up to date throughout the purchase of our house. Sarah worked particularly hard to answer questions, get information from vendors and to generally ensure that the purchase went smoothly. We are grateful for the excellent service provided.

Tom · 8 December 2021

5/5

Trustpilot

We have recently sold our property with…

We have recently sold our property with Strutt & Parker. Gina Simpson our agent was so professional and experienced and an absolute pleasure to deal with. She made the whole process from beginning to end a pleasant experience. We really felt like we were very capable hands and couldn’t recommend her and Strutt and Parker more highly.

Sarah · 3 March 2021

5/5

Trustpilot

Got shown around a flat that turned out…

Got shown around a flat that turned out not to be for us but the viewing agent Shirlie I must say was brilliant. Knowledgeable about the apartment, the area and developer. Tried to come up with solutions to our issues with the property without being pushy or unrealistic in her suggestions.

Joe · 21 March 2022

5/5

Trustpilot

Someone you can trust

Have had a couple of viewings recently as just starting the journey to think about getting more space than we currently have. Been shown around by Katherine who was just great. So relaxed, nice, informed, and just felt really comfortable and supported. Great experience, and will continue working with Katherine as we look to find out next place.

Kevin · 29 October 2020

5/5

Trustpilot

Responsive, communicative, and helpful

We have been tenants at a property managed by Strutt & Parker for the last two and a half years. During that time they have been quick to respond to any communications, helpful, and super attentive to any of our needs. Would also like to highlight Jay specifically who has been absolutely fantastic through everything.

David · 14 May 2021

1/5

Trustpilot

BAD PROPERTY MANAGEMENT

Watch out from this property management. They steal your money and they don’t do anything. I have a roof leak reported several times for a year and they just don’t care. People leave shoes and personal belongings in common areas which is forbidden for fire hazards, and they don’t do anything. Very bad.

Fab · 18 September 2021

5/5

Google

I have known the Sloane St team for almost 2 decades now and I cannot rate them more highly for their professionalism, attention to detail and consideration of all parties involved. The proof is that I still continue to avail myself of their excellent service.

Gabriella · 10 October 2022

5/5

Google

Alex was professional, friendly and helpful. Great job helping us with our new tenancy :)

Ann · 26 October 2017

5/5

Trustpilot

Gerrards Cross Team provide excellent service

I sold and bought using the services of Strutt & Parker Gerrards Cross Branch. It was an excellent service provided by an outstanding TEAM. They were knowledgeable, patient and helpful at all times and provided reassurance and support during some difficult times. They were always "there" and communications were clear and timely throughout. very highly recommended

Mr · 9 December 2020

1/5

Trustpilot

If I could have given less I would…

If I could have given less I would have.The agent did not turn up for our viewing in Chelsea, I contacted their office before the appointment time to confirm the appointment, they said they would get back to me, I am still waiting. Completely wasted my morning. Vendors be aware they may be costing you sales.

Peter · 5 November 2020

5/5

Trustpilot

The Best in Town !

We have let our unique contemporary property in extensive organic gardens through Strutt and Parker, Gerrards Cross for the last 15 years. We have been hugely impressed with their service, right from the advertising and marketing stage thru to the final contracts.The team is always available at the end of the phone with advice and support.

Anita · 23 October 2020

5/5

Trustpilot

I'm very grateful to Associate…

I'm very grateful to Associate Director, Ms Victoria for her very professional handling of the purchase and sale of the property, which made the purchase of the property very smooth. If you are thinking of selling or buying a property, I would highly recommend contacting her.

Naomi · 11 July 2022

5/5

Google

Fantastic lettings team run by Nina! Really proffesional and efficient. Would recommend.

Mark · 26 October 2024

5/5

Trustpilot

It takes one to know a good one.

As a former FRICS I knew of Strutt & Parker's presence in the market and am glad that I chose them for their effective handling from the initial instruction, through marketing and close, personal involvement at critical points in the sale, keeping it on track and bringing to a very satisfactory conclusion.

Martin · 24 June 2021

1/5

Trustpilot

Not reliable.

They will not necessarily get you the best price if you are using them to sell, but they will rather sell to their ''favoured'' buyer. If you are a buyer they may or may not pass your offers through to the vendor.

Malih1 · 28 September 2022

5/5

Trustpilot

Gerrards Cross Letting Dept

We have a house which is let through the Gerrards Cross office. We have always found Strutt & Parker most efficient and professional. When work needed to be done on the house they always dealt with the repair required without delay. Karen has always been most helpful to us and to our tenant

Philip · 21 October 2020

5/5

Trustpilot

Great experience

Great experience. A very personalised service . Sold house with 6 weeks when a previous agent was able to find us a buyer. Agents easy to access and we were pleased that they personally dealt with the sale rather than delegating roles to office staff. Would recommend.

Duncan · 29 November 2021

5/5

Trustpilot

Professional and helpful

From the initial meeting right through to completion they provided an excellent service, doing what they said they would do. They responded quickly and made the difficult experience of selling almost a joy!

Ex-Harpenden · 6 June 2023

5/5

Trustpilot

Strutt & Parker - Very Professional

The team at Strutt & Parker have handled my property rental process very professionally throughout two tenancy periods. For example, they were very through when marketing for new tenants and performing the admin work for each new tenancy. Then during each tenancy they always responded efficiently to any matters which arose.

David · 21 October 2020

5/5

Trustpilot

Choosing Strutt and Parker

Choosing Strutt and Parker, Exeter office was one of the best choices of my life! Exceptional team with Oliver C and Catherine H smoothing the process, expediting everything and keeping us all calm. So professional, friendly and a true team keeping us, the client, front and centre. Heartfelt thank you.

AlanO · 14 November 2020

5/5

Trustpilot

Our Experience with Strutt and Parker

The Strutt & Parker representative for the purchase of our property in Tunbridge Wells acted very promptly and highly efficiently at every step of the process making the purchase side of our complicated move trouble free; we are very grateful for her efforts on our behalf.

Mrs Stewart · 17 August 2021

5/5

Trustpilot

10/10 Stacy Simms and Petra Duffin

I have had the pleasure of working directly with Petra Duffin and Stacy Simms who I would highly recommend. Their professionalism and attention to detail is outstanding, providing excellent communication to myself and the team. They are also both very responsive which makes the whole process so much easier.

Tara · 19 October 2020

5/5

Trustpilot

I have dealt with a lot of real estate…

I have dealt with a lot of real estate agencies in my life but Meena and the overall Strutt & Parker team are remarkable. Everyone is so kind, helpful and professional and has made the process of finding my dream flat and moving in, the smoothest possible. Thank you!!

Federica · 16 October 2020

5/5

Trustpilot

I cannot fault Strutt and Parker

I cannot fault Strutt and Parker. Michael ( Cambridge) is a wonderful agent with a wealth of knowledge and experience. He is very professional and he, along with the rest of the team handled the sale of our property swiftly and efficiently. Best agency in this City for sure!

Mrs · 22 September 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Strutt & Parker's Google reviews
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