Trusted Agent profile · Kensington and Chelsea
★★★★★
588 reviews across 2 platforms
103 Kensington Church Street, London, W8 7LN, Kensington and Chelsea, W8 7LN
Strutt & Parker's office in Kensington and Chelsea, at 103 Kensington Church Street, is rated 4.5 out of 5 across 588 reviews on two platforms, including 145 Google reviews rated 4.9.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
GoogleI have worked with S&P Kensington on a number of occasions, and can highly recommend them for their professionalism throughout the process and regard for getting the best terms for their clients, whilst balancing that with getting the deal done as efficiently as possible. Above all it is their proactive nature that sets them apart from others and is a true asset to their clients.
5/5
TrustpilotStrutt and Parker Perth
I used Strutt and Parker to purchase a plot years ago and now I used their services once again when selling it. Very professional and helpful. Always responding to important emails from myself and the solicitor.
5/5
TrustpilotService was excellent from the start
Service was excellent from the start. Strutt & Parker were easy to contact and kept us up to date throughout the purchase of our house. Sarah worked particularly hard to answer questions, get information from vendors and to generally ensure that the purchase went smoothly. We are grateful for the excellent service provided.
5/5
TrustpilotWe have recently sold our property with…
We have recently sold our property with Strutt & Parker. Gina Simpson our agent was so professional and experienced and an absolute pleasure to deal with. She made the whole process from beginning to end a pleasant experience. We really felt like we were very capable hands and couldn’t recommend her and Strutt and Parker more highly.
5/5
TrustpilotGot shown around a flat that turned out…
Got shown around a flat that turned out not to be for us but the viewing agent Shirlie I must say was brilliant. Knowledgeable about the apartment, the area and developer. Tried to come up with solutions to our issues with the property without being pushy or unrealistic in her suggestions.
5/5
GoogleJoss Hatcher-Davies was a fantastic person to deal with and found us a lovely property.
5/5
GoogleWe dealt with Sophie Alexander and her attention to detail and customer care were exemplary
5/5
GoogleAfter renting through a few numerous estate agents over the years, Joss Hatcher-Davis of Strutt & Parker, Kensington Church Street office gave me a truly professional service, he worked around the clock, to find me the perfect property to suit my criteria. I highly recommend using him, as your next agent when you wish to let a property in the Kensington area !
5/5
TrustpilotSomeone you can trust
Have had a couple of viewings recently as just starting the journey to think about getting more space than we currently have. Been shown around by Katherine who was just great. So relaxed, nice, informed, and just felt really comfortable and supported. Great experience, and will continue working with Katherine as we look to find out next place.
5/5
TrustpilotResponsive, communicative, and helpful
We have been tenants at a property managed by Strutt & Parker for the last two and a half years. During that time they have been quick to respond to any communications, helpful, and super attentive to any of our needs. Would also like to highlight Jay specifically who has been absolutely fantastic through everything.
1/5
TrustpilotBAD PROPERTY MANAGEMENT
Watch out from this property management. They steal your money and they don’t do anything. I have a roof leak reported several times for a year and they just don’t care. People leave shoes and personal belongings in common areas which is forbidden for fire hazards, and they don’t do anything. Very bad.
5/5
GoogleSophie was incredibly helpful in helping us find our new property - thank you!
5/5
GoogleI worked with Joss, he was very helpful and found me a great flat
5/5
TrustpilotGerrards Cross Team provide excellent service
I sold and bought using the services of Strutt & Parker Gerrards Cross Branch. It was an excellent service provided by an outstanding TEAM. They were knowledgeable, patient and helpful at all times and provided reassurance and support during some difficult times. They were always "there" and communications were clear and timely throughout. very highly recommended
1/5
TrustpilotIf I could have given less I would…
If I could have given less I would have.The agent did not turn up for our viewing in Chelsea, I contacted their office before the appointment time to confirm the appointment, they said they would get back to me, I am still waiting. Completely wasted my morning. Vendors be aware they may be costing you sales.
5/5
TrustpilotThe Best in Town !
We have let our unique contemporary property in extensive organic gardens through Strutt and Parker, Gerrards Cross for the last 15 years. We have been hugely impressed with their service, right from the advertising and marketing stage thru to the final contracts.The team is always available at the end of the phone with advice and support.
5/5
TrustpilotI'm very grateful to Associate…
I'm very grateful to Associate Director, Ms Victoria for her very professional handling of the purchase and sale of the property, which made the purchase of the property very smooth. If you are thinking of selling or buying a property, I would highly recommend contacting her.
5/5
TrustpilotIt takes one to know a good one.
As a former FRICS I knew of Strutt & Parker's presence in the market and am glad that I chose them for their effective handling from the initial instruction, through marketing and close, personal involvement at critical points in the sale, keeping it on track and bringing to a very satisfactory conclusion.
1/5
TrustpilotNot reliable.
They will not necessarily get you the best price if you are using them to sell, but they will rather sell to their ''favoured'' buyer. If you are a buyer they may or may not pass your offers through to the vendor.
5/5
TrustpilotGerrards Cross Letting Dept
We have a house which is let through the Gerrards Cross office. We have always found Strutt & Parker most efficient and professional. When work needed to be done on the house they always dealt with the repair required without delay. Karen has always been most helpful to us and to our tenant
5/5
GoogleExceptional service from beginning to end. Much appreciated.
Hi Nick, thanks very much for your kind review. Best wishes, Strutt & Parker
5/5
TrustpilotGreat experience
Great experience. A very personalised service . Sold house with 6 weeks when a previous agent was able to find us a buyer. Agents easy to access and we were pleased that they personally dealt with the sale rather than delegating roles to office staff. Would recommend.
5/5
TrustpilotProfessional and helpful
From the initial meeting right through to completion they provided an excellent service, doing what they said they would do. They responded quickly and made the difficult experience of selling almost a joy!
5/5
GoogleGeorgina and her team were attentive, professional, charming and effective.
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